Global doughnut and coffee chain Krispy Kreme has switched financial systems from SAP Business One to Coda.
Dominic Jaques, finance director at Krispy Kreme, said, “The main reason for changing supplier was to get the weekly sales information to the stores in a controlled environment where everybody has got the same set of numbers on their screens.”
Krispy Kreme had been using SAP Business One since it launched in the UK in 2003. It took the decision to switch to Coda last November, and the changeover took less than three months.
The system not only gives managers a single view of business data, it allows Krispy Kreme to set up new stores more quickly, said Jaques. “We can do things now in hours that took me days before,” he said.
This could be critical to Krispy Kreme because the retailer plans to grow its turnover from the £12.5m it achieved last year to £80m by 2010 through store expansion.
SAP UK and Ireland’s general manager Ciaran Rafferty said Krispy Kreme was the first UK company for two years to replace SAP with a financial system from another supplier. He suggested that Krispy Kreme’s needs had outgrown what was originally sold.