In Depth

In Depth

• Universal Credit: How did it go so wrong?

  The DWP’s flagship welfare reform was meant to change the lives of benefits claimants through one simple IT system, but was beset by IT problems, low staff morale and delays. Newly released documents help explain what went wrong  Continue Reading

• Have traditional banks weathered the fintech challenge?

  How will the financial technology-based challenger banks evolve as the traditional retail banking industry ups its digital game?  Continue Reading

• Intel vs AMD: Server rivals battling it out for edge datacentre supremacy

  Chipmakers Intel and AMD are targeting edge computing environments with their latest embedded chips. What do each firm's propositions have to offer?  Continue Reading

• Disaggregated systems try to unlock the NVMe conundrum

  NVMe can unlock the true potential of flash, but storage controllers put a bottleneck back in the I/O path. We look at how suppliers are trying to solve the problem  Continue Reading

• ASEAN enterprises readying networks for the cloud era

  Enterprise networks are being strained by greater use of cloud computing, leading more ASEAN organisations to turn to SD-WAN to reduce network costs and complexity  Continue Reading

• Customer analytics applications add artificial intelligence to reduce market ‘friction’

  Customer analytics applications developers are seeking to add layers of intelligence to improve sellers’ interactions with buyers  Continue Reading

• Are gas-powered datacentres all hype and hot air?

  As concerns about how the proliferation of datacentres will affect electricity supplies continue to be raised, some are experimenting with natural gas as an alternative energy source. But is it a viable, long-term solution?  Continue Reading

• Cloud management platforms: Getting started and making it work

  Choosing the right cloud management platform for your organisation is one thing, but embarking on a deployment brings its own challenges  Continue Reading

• Machines delve deep into customer minds

  Deep learning can help customer insight teams advance rapidly in their mission to understand their customers  Continue Reading

• What are the retail jobs that don’t exist yet?

  As in many industries, technology and new consumer behaviour is changing the shape of retail. But what yet-to-be-created jobs are on the horizon for the sector?  Continue Reading

• Cloud DR: Key choices in cloud disaster recovery

  Flexibility and low cost make the cloud well-suited to disaster recovery, but there is no one-size-fits-all route to cloud disaster recovery. We look at the key choices  Continue Reading

• The EURECA moment: Counting the cost of running the UK’s public sector datacentres

  The EU-backed EURECA project has spent the past 36 months assessing the state of public sector datacentres across Europe, and is revealing what it found  Continue Reading

• The future of 5G mobile networks: support and development

  In the second part of our exploration of the 5G market, we find out how UK plc is innovating around 5G mobile networks, and ask what lies in store at Mobile World Congress in Barcelona  Continue Reading

• Getting a handle on mobile security in your enterprise

  Everyone now has a mobile device at work, so how can enterprises ensure they are secure?  Continue Reading

• Put the customer first and reap the reward

  How businesses can develop a granular understanding of their customers’ needs in a hyper-connected world  Continue Reading