In Depth

In Depth

• Put the customer first and reap the reward

  How businesses can develop a granular understanding of their customers’ needs in a hyper-connected world  Continue Reading

• Chrome OS: Why it may be time to approach desktop IT in a different way

  The managed desktop has been running for nearly 20 years. Surely there must be a better way? We investigate  Continue Reading

• The great 5G bake-off: where are we and where are we going?

  With Mobile World Congress 2018 a week away, early 5G network standards formalised and tests up and running at the Winter Olympics, we assess the state of 5G, and what's needed to kick-start commercial roll-outs  Continue Reading

• Data Lab CEO Gillian Docherty on how data can boost Scottish economy

  Gillian Docherty, CEO of The Data Lab, outlines the organisation’s mission to turn analytics and artificial intelligence to benefit Scotland’s economy  Continue Reading

• How AI will underpin cyber security in the next few years

  Cyber security risks are growing in complexity and volume, but artificial intelligence techniques can help businesses track and fight them in real time  Continue Reading

• Hyper-converged infrastructure 2018 technology and market survey

  We look at the latest in hyper-converged infrastructure – server and storage hardware nodes that can be built into scale-out clusters – and the players in the market  Continue Reading

• Smart security: Go beyond the basics with biometrics

  With smartphone makers offering new features such as biometrics, there are lots of options available to businesses when putting mobile security into practice  Continue Reading

• Cloud management platforms: What you need to know to make multi-cloud happen

  Deploying a cloud management platform can make adopting a multi-cloud approach to consuming IT resources easier, but choosing one that is the right fit for your enterprise can be a challenge for CIOs  Continue Reading

• Are you human? How to defeat the bots in e-commerce

  Theatres and other entertainment venues are in a constant war with ticket fraudsters commanding botnet armies, as are other purveyors of high-value, limited-edition goods  Continue Reading

• Smart speakers: How to give apps a voice

  Experts discuss how to go about creating compelling voice-enabled user interfaces for smart speakers  Continue Reading

• Net gain? Why networks matter when it comes to hyper-convergence

  The rise of hyper-convergence is radically changing how enterprises manage their IT estates, but its effect on the network has yet to be fully realised  Continue Reading

• Organised thinking builds app success

  We look at how large enterprises can create an efficient organisational structure for mobile app development  Continue Reading

• Navigating ASEAN’s patchy cyber security landscape

  Cyber resilience remains low across Southeast Asia, a regional economic powerhouse that is increasingly susceptible to cyber threats as its digital economy grows  Continue Reading

• Developers at the mobile edge

  We look at the challenges and opportunities to be found in creating mobile apps for an expanding array of devices  Continue Reading

• Shell downstream CIO Craig Walker: Invest time in your team

  Craig Walker, CIO for Shell’s global downstream business, says IT leaders need to invest time in their teams and take them and the business on any change journey  Continue Reading