In Depth

In Depth

• Virgin Media uses ETAdirect to manage engineers more predictively

  Virgin Media is using predictive analytics to get the right engineer out to the right problem. It believes its use of TOA Technologies cloud-based ETAdirect system gives it a competitive advantage  Continue Reading

• Flash array market roundup: The startups

  Startups have led the flash array fray, despite the efforts of the big suppliers. We examine the startup vanguard in the flash storage revolution  Continue Reading

• CW500: The rise of the machines – how devices are taking over the internet

  By 2020, there will be a trillion sensors sending data over the internet  Continue Reading

• Big data journalism exposes offshore tax dodgers

  How journalists harnessed big data to challenge offshore financial secrecy  Continue Reading

• An introduction to cyber liability insurance cover

  Cyber liability insurance cover has been around for 10 years, but most security professionals seem to have not heard of it or know that it exists  Continue Reading

• Huddle vaunts enterprise collaboration as productivity engine

  Cloud-based enterprise collaboration company Huddle has won plaudits from customers including the Care Quality Commission. Last month it was a Computer Weekly European Enterprise Software winner  Continue Reading

• Anglian Water opens floodgates for external data

  The water company has overhauled its data systems to efficiently manage and share information to benefit staff, customers, partners and regulators  Continue Reading

• CIO interview: Mark Austin, Bedford Hospital

  A CIO with 18 years' NHS experience, on whether paperless can be achieved by 2018 and how wireless technology is helping his Trust  Continue Reading

• Big data storage choices

  Big data storage demands capacity and processing/IOPS performance and a range of choices exist such as scale-out NAS, object storage, hyperscale and hyper-converged storage  Continue Reading

• Good data management cuts costs and boosts compliance

  Organisations can gain value from data by learning how to create information – and subsequently knowledge – from it.  Continue Reading

• Aston Martin: High-tech design for iconic cars

  We visit the Aston Martin factory to find out how the luxury car maker is embracing technology across the business  Continue Reading

• LUN storage management for vSphere and Hyper-V

  LUN storage partitioning has been transformed with the advent of virtualisation. Find out how it differs between VMware and Microsoft Hyper-V implementations  Continue Reading

• By 2020, cloud will be ‘like having a Formula 1 team running IT’

  Commodity, on-demand IT will disrupt the market to create new ways of doing business, continuous innovation and ‘Formula 1 standard’ engineers  Continue Reading

• Look to the cloud to help you offer your products and services on demand

  By using cloud, small firms can take advantage of IT capabilities enjoyed by big companies, and big companies can be more agile  Continue Reading

• Find out what the customer wants and deliver it effectively

  Consumers want to be able to buy something on their smartphones, without having to turn on a PC. If they have a happy and efficient experience, strong loyalty will result – and they might tell others via social media  Continue Reading

• Engaging with customers in whichever way they choose

  As we share more data about ourselves, companies that use technology in a smarter way to engage with customers will be the ones to succeed  Continue Reading

• Power in the palms of their hands: serving the customers of the future

  Customer information is provided at every touch in our socially enabled lives. By 2020, everything will be known about us  Continue Reading

• Getting the measure of collecting data for a future of personalised service

  Businesses that know about their customers have always been able to use that data to offer a bespoke service - big data brings new opportunities  Continue Reading

• How to monitor and improve the health of your datacentre

  Any datacentre manager looking to support the business should take an end-to-end systems management approach to keep the datacentre in shape  Continue Reading

• Big data and analytics: a large challenge offering great opportunities

  The ability to collect and present information in a way that a business can understand, so it can make decisions faster, will be key to keeping competitive  Continue Reading

• Using software to support your firm’s creative stock

  How can human capital management systems unlock your company’s most valuable assets?  Continue Reading

• The open source impact on networking

  As other areas of the technology industry embrace open source, how is the trend affecting networking?  Continue Reading

• From chess to ping pong: How Pegasystems is capturing the Fortune 500

  Pegasystems is winning business from the world's leading companies as business process management technology enters the mainstream  Continue Reading

• Closing the skills gap: Why ex-military are suited for roles in tech

  Ex-Army officers from EMC and QlickTech believe that companies should be doing more to encourage ex-military into the IT sector  Continue Reading

• Best practices in software asset management for a flexible, resilient IT

  Managing software assets is vital in order to maintain a highly flexible and up-to-date IT platform and more importantly remain compliant  Continue Reading

• APIs can be strategic tools to unlock business value

  Accenture’s Technology Vision asserts that every business is a digital business, and digital business ecosystems are powered by application programming interfaces  Continue Reading

• All quiet on the Wi-Fi security front

  The last high-profile Wi-Fi data breach was the assault on the TJX retail group in 2007, but that doesn't mean there is no risk  Continue Reading

• CW500: Cloud versus outsourcing – is it worth outsourcing any more?

  All CIOs are in some way working with the cloud. This might be migrating entire IT infrastructures to a virtualised environment, allowing departments to use specific software as a service, or simply early stage evaluation  Continue Reading

• Tools for talent management

  An increasing number of human resources management systems are coming to market.. What are the benefits?  Continue Reading

• What’s wrong with flash storage: And what will come after?

  Flash storage has taken the enterprise by storm, but its days are numbered due to an unfavourable combination of technological obstacles and manufacturing economics  Continue Reading

• IT outsourcing has changed, but have you?

  IT outsourcing was once a choice between doing it or not, but with maturing cloud-based services and new suppliers, there is more to consider  Continue Reading

• Information security is a big data issue

  First-generation security information and event management (SIEM) products have been overwhelmed by the volume of data they now harvest  Continue Reading

• Securing Android for business

  As more Google Android devices enter the workplace, Computer Weekly looks at the best ways of securing the mobile operating system  Continue Reading

• Security experts struggle to solve access conundrum

  Finding the balance between the needs of the business and its regulatory requirements is an ongoing challenge.  Continue Reading

• Women in IT: Take charge of your career path to success

  Women share tips and advice on how to set and follow your own career path, at the everywoman Leadership Academy  Continue Reading

• Looking to the cloud for the future of datacentres

  By 2020, the role of the datacentre – and perhaps even the IT leader who used to be responsible for it – will be very different  Continue Reading

• ‘Owning the datacentre does not make sense for CIOs any more’

  Lance Fisher, CIO of SThree, says the datacentre is a commodity and the problem of making it cost-effective, reliable and scalable is for vendors  Continue Reading

• How to be a front runner in the shift towards datacentre commoditisation

  Companies will need a responsive, flexible datacentre able to deliver greater competitive edge and the IT horsepower to support it  Continue Reading

• Snap Fashion: One year after winning the Cisco BIG Awards

  Last year’s Cisco BIG Awards winner shares what life is like when an SME wins $175,000 in funding and support  Continue Reading

• Virtualisation and the LUN: Storage configuration for VMs

  Virtualisation and the LUN: Storage admins used to match LUNs to physical servers, but that’s all changed. Find out how in this guide to the basics of VM storage  Continue Reading

• Big storage takes two routes in flash array shakedown

  The big storage companies have responded differently to the advent of the flash array. Here we survey the responses so far by the incumbent suppliers to the flash revolution  Continue Reading

• Digital identities could help to improve enterprise BYOD

  Allowing employees to use their own digital identity may reduce issues such as remembering multiple passwords and security reporting.  Continue Reading

• Manage identity and access to improve business processes

  Streamlining identity and access management is essential to exploiting your organisation’s assets and employees’ productivity.  Continue Reading

• Three approaches to HANA adoption: business need, process, full ERP

  Accenture consultants identify three ways to adopt HANA: tactical, addressing a single business process, full-scale ERP transformation  Continue Reading

• IT security leaders debate their cyber threat challenges

  Information security leaders met at a roundtable hosted by Computer Weekly, in association with Trend Micro, to discuss cyber threats they face  Continue Reading

• CW500: Why Channel 4 is crunching big data

  Bob Harris, Channel 4's chief technology officer, charts the broadcaster's technology strategy to use big data to form closer links with viewers  Continue Reading

• Sweating your datacentre’s IT assets - is it a good idea?

  Amid economic uncertainties, businesses want to get more from existing IT assets. But does it make sense from an IT point of view?  Continue Reading

• Wireless charging: The story so far...

  Rupert Goodwins looks into the technology behind wireless charging and whether it is good enough yet for wider adoption  Continue Reading

• VMware storage: SAN configuration basics

  For VMware storage basics start here – the fundamentals of configuring SAN storage for VMware, such as VMFS, VMDKs, connectivity options and VMware storage features  Continue Reading

• CW500: Forget the fancy graphics: how to make big data work for ordinary people  

  If there is one thing big data specialist Chris Osborne has learned after five years of working with big data, it is that the public don’t like graphs  Continue Reading

• Aadhaar project data collection: An interview with Mindtree's CEO

  Get a view into the data collection efforts for the Aadhaar project from Krishnakumar Natarajan, the CEO at service provider Mindtree.  Continue Reading

• UK firms take disciplined approach to cloud applications selection

  Trunki and Reed.co.uk show how more disciplined procurement approaches are replacing the 'land and expand' strategies favoured by pioneering suppliers  Continue Reading

• Pearson integrates Google Enterprise and Office 365

  Publisher Pearson – which owns the Financial Times – uses cloud-based collaboration using Google and Microsoft products  Continue Reading

• What's on an enterprise's checklist when seeking a datacentre provider?

  Is it energy efficiency? Is low cost or low latency the deal maker? Top enterprises disclose their checklists for datacentre providers  Continue Reading

• European banks raise data management game in response to new regulations

  European banks need to improve their handling of data if they are to recover from the financial crisis and comply with demanding legislation  Continue Reading

• SSD RAID essentials: What you need to know about flash and Raid

  With the advent of flash and high-capacity HDDs, what do today’s storage professionals need to know about Raid and its new variants?  Continue Reading

• Users drive BYOD take-off: but can BlackBerry catch up?

  Aviation regulator CAA is the latest business to embrace BYOD but it remains to be seen if BlackBerry can keep its competitive edge.  Continue Reading

• Workplace IT services in flux: wherever, whenever, whatever

  Enterprise computing is in upheaval as the emphasis shifts towards automation and user-device provision.  Continue Reading

• Cloud gold rush: Is it all just supplier noise?

  IT providers are unveiling cloud services at lightning speed and are launching robust price wars. But are enterprise customers equally gung-ho in adoption?  Continue Reading

• EMC ViPR software-defined storage: Why, and can it succeed?

  EMC’s ViPR software-defined storage aims to provide a multi-vendor management layer with cloud and big data capabilities. But can it convince other storage companies to play ball?  Continue Reading

• How improved user experience yields returns on investment

  The consequences of poor customer experience are widely acknowledged but resolving such issues still divides opinion in businesses.  Continue Reading

• Can hyperscale computing eclipse enterprise storage?

  Pioneered by Facebook and Google, hyperscale computing and storage is built on cheap commodity parts with redundancy at device level  Continue Reading

• The dark side of software-defined datacentres

  As different suppliers have different strategies for software-defined datacentres, is the lack of standards leading to chaos?  Continue Reading

• CW500 in the City: IT innovation in financial services

  Finance firms need to overcome their fears of regulation if they are to innovate and IT must be ready to support them when they do  Continue Reading

• CW500: 4G to underpin ubiquitous mobile services

  The catalyst for debate at April’s CW500 Club meeting was the arrival of the 4G mobile network in the UK  Continue Reading

• Do businesses need to pay for VoIP?

  Free services offer VoIP to the masses, but are they reliable enough to use in enterprises or do they need pricey unified communications?  Continue Reading

• Mixed feelings towards Windows 8 in enterprise

  Microsoft has missed a trick or two in the heartland of its business but complex mobile working remains an issue for all in the tablet market.  Continue Reading

• IBM fleshes out flash and looks to the next solid state technologies

  As IBM announces a $1bn bet on flash, UK-based ‘master inventor’ looks beyond flash and its shortcomings to the next wave of solid state storage  Continue Reading

• Mobile device management the Microsoft way

  Microsoft is making a pitch for mobile device management, with System Center 2012 and InTune, its cloud management software  Continue Reading

• Brake-maker Eurac chooses Logi Analytics for more agile BI

  European brake manufacturer Eurac chose Logi Analytics to combine with its Infor ERP system to gain a more agile view of its operations  Continue Reading

• The internet of things is set to change security priorities

  IT leaders must protect against the security risks introduced by the growing interaction between technology and the physical world.  Continue Reading

• Interview: Ed Vaizey MP – part two: on BT and 4G

  In part 2 of our interview with the communications minister, we discuss alleged favouritism for BT and George Osborne’s mixed up spectrum figures  Continue Reading

• Interview: Ed Vaizey MP – part one: on broadband policy

  In part 1 of our interview with Ed Vaizey, we talk about slow take-up of superfast broadband and controversial funding numbers  Continue Reading

• Metro, NI civil service, Reynolds Catering power business innovation

  Enterprise software powers business innovation: new things done at DMG Media, the Northern Ireland civil service, and Reynolds Catering  Continue Reading

• LTFS tape NAS: A great idea stuck in a niche

  LTFS tape NAS: Linear Tape File System offers the potential to build nearline storage at the cost of tape but with NAS-like file access. Sounds great, but when will it catch on?  Continue Reading

• How to create a good information security policy

  Information security policies provide vital support to security professionals, yet few organisations take the time to create decent policies  Continue Reading

• Mobile business intelligence attracts non-traditional users

  Mobile business intelligence gives organisations more accessible, lightweight and flexible decision and operational support  Continue Reading

• How to find out who is doing what to your data systems

  Context-aware security cannot replace point technologies, but it can tell you when an attack is imminent and what form it will take.  Continue Reading

• Windows XP end of support: What to do next

  CIOs may not wish to carry on running a 12-year-old desktop OS, but thousands of incompatible applications leave many with no choice  Continue Reading

• Microsoft SQL Server data profiling tool put to work

  Andy Hogg demonstrates how to clean up dirty data with the data profiling tool that comes with Microsoft SQL Server  Continue Reading

• How to move data and applications in the cloud

  IT must be prepared with a strategy to minimise the impact of the failure of their cloud or datacentre provider  Continue Reading

• 100Gbps Ethernet – is it time to move?

  Do you need 100Gbps Ethernet in your datacentre, or is the technology just going through a hype cycle? Computer Weekly investigates.  Continue Reading

• Sizing VDI storage for I/O performance in flash arrays

  Flash arrays are increasingly being used for VDI storage. But how do customers size flash storage for the I/O requirements of virtual desktops?  Continue Reading

• Putting security in context

  How should organisations approach context-aware security technologies and what business benefits can they deliver?  Continue Reading

• CW500: Thinking outside the big storage box

  Big data doesn’t necessarily mean big storage infrastructure  Continue Reading

• Motorola puts image-enabled police officers on the beat

  The first Tetra handset with a built-in five megapixel digital camera is launched by Motorola Solutions to bring more capabilities to police forces  Continue Reading

• Is outdated terminology deterring females from roles in IT?

  Senior executives discuss whether outdated branding and terminology in job vacancies is deterring females from the IT industry at everywoman roundtable  Continue Reading

• The history of OpenFlow

  Computer Weekly takes a look back at the beginnings of the software-defined networking protocol and the technology behind it  Continue Reading

• Management tools to create a Workload-Centric Network

  Software-defined networking provides the means to automate networks to better support a range of different workloads.  Continue Reading

• What does a petabyte look like?

  How can you visualise a petabyte of data? What is it in real terms? Some experts try to make real the colossal size of the mighty petabyte  Continue Reading

• Why men in IT see women in IT as a valuable asset

  Men share their views on the importance of mixed gender teams and their experiences of what women in IT bring to the table  Continue Reading

• Technology you can bank on

  Lessons a bank based on social media and Web 2.0 can teach the broader financial services industry  Continue Reading

• SDN will change the world of network professionals

  By providing the capability to move a large proportion of a switch’s work to an abstracted software layer, SDN is the way forward.  Continue Reading

• Social technology, big data can increase productivity, says McKinsey

  Social technologies and the effective use of data can stoke economic productivity, according to the McKinsey Global Institute  Continue Reading

• Organisational design of data analytics sparks brightest and best

  Business leaders confront thorny issues in the organisational design of data analytics. Buy or build vies with data science or democracy as issues in play  Continue Reading

• SDN will transform your network – but not just yet

  Software-defined networking (SDN) will revolutionise the router and switch business and wipe millions off costs. So what’s holding it up?  Continue Reading

• CW500: Why security professionals need to rethink their role

  Security professionals need to think less about technology and more about the business needs of their organisation  Continue Reading

• Wired vs wireless in the enterprise

  What are the pros and cons of wired and wireless connectivity, and what does the future hold for the corporate environment?  Continue Reading

• Dedicated VM storage emerges to meet virtualisation demands

  Virtual machine (VM) storage built to serve the large and random I/O needs of virtual servers and desktops is a key new trend in storage and a departure from existing SAN and NAS  Continue Reading

• Technology in schools and the new curriculum: Shut down or restart?

  Teachers and business share their views and fears of new computer science curriculum and whether the changes will make a difference  Continue Reading