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Does IT matter? Yes, but don't stick your neck out, says Carr

The debate on whether IT can make a difference to business was back with a bang in the UK last week when Nicholas Carr, author of "Does IT Matter?", came to London

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The debate on whether IT can make a difference to business was back with a bang in the UK last week when Nicholas Carr, author of "Does IT Matter?", came to London.

At two events, one hosted by Microsoft and the other by Hewlett-Packard, the controversial author proved unrepentant about his views that IT should be treated simply as a commodity like electricity or water.

Users of IT are better off as be followers rather than leaders, according to Carr.

In an interview with Computer Weekly, Carr said businesses were not reaping any competitive advantage from enterprise systems, even though such systems tended to be bought to improve and automate business processes. Suppliers soon close the gap with sales to users' rivals, he said.

Click here to read Carr's full interview with Computer Weekly


This was first published in October 2006

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