Butler Group sees the technology as being a long way from providing a silver bullet. We believe that if it is allowed to fulfil its potential, pure-play BPM will prove to be more than just an attempt by software providers to re-cycle existing, and previously discredited technologies.
BPM technology is still at an early stage in its evolutionary cycle, but has the potential to provide real productivity benefits to businesses across a wide range of industry verticals. It has a process-centric approach, which is focused on removing processes from the constraints of legacy systems and individual applications. This approach of effectively creating a metaprocess layer is fundamentally different from that of previous, similar sounding, technologies.
However, for the technology to become accepted and flourish, IT vendors will need to convince the business community of the validity of their case, and spell out the real benefits of BPM, all of which must be achieved without the BPM message sounding like just another technology pitch.
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This was first published in July 2002