Thought for the Day:Happy with your lot?

Outsourcing and communications expert Martyn Hart looks at a hot issue of the day.Remember Leon? He was the IT director I wrote...

Outsourcing and communications expert Martyn Hart looks at a hot issue of the day.Remember Leon? He was the IT director I wrote about who was so distressed when he realised his bosses really didn't have a clue (see link below). From your e-mails, it's clear a lot of you feel the same as Leon.

However, Ekaterina, a more entrepreneurial friend of mine, explained that my comments were whingeing rubbish (well, she was a bit more succinct than that!).

Her view is that whatever the society, the "best" get to the top, where "best" is the result of whatever is happening at that time. She believes the real visionaries get there first, then the bandwagon cowboys, then professionals who systemise things until the next cycle - a bit like the "S" curve.

So what we are seeing in business and IT today is a natural cycle of change. There is nothing we can do about it as "best" is decided by whatever collective makes things work. Leon's clueless bosses can only exist if there are clueless investors willing to appoint them and those investors only get where they are because of the environment we are in now.

Ekaterina questions why your boss should know any more than you do. The important point is that your boss is there and you are not. She says that if she didn't like it she would move jobs.

I just wonder if it's all a bit simpler than that. Leon is interested in information technology and what he can achieve by it and thus lead a structured existence. Ekaterina sees things from the top down - the organisational issues, market opportunities and so on - and doesn't care about the underlying technology or structure.

Is this a recipe for success? And, if so, is this a choice you can make? Are you a Leon or an Ekaterina?

Maybe it's all random.

Is it fate, or is there something wrong with British business? >>
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Martyn Hart is chairman of the National Outsourcing Association and practice director at Mantix, a consultancy that delivers value from complex programmes.

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