Greater Anglia rolls out train station Wi-Fi

Train operator Greater Anglia partners with The Cloud to offer free Wi-Fi at 100 of its stations in the east of England

Greater Anglia has signed a deal with The Cloud to roll-out Wi-Fi across its stations in the east of England.

The first station to get the technology will be Chelmsford – available from today – but other stops, including Cambridge, Norwich and Stansted Airport, will go online in the next few months.

“Since taking over the railway franchise in February, we have been focusing our efforts on improving customer service,” said Andrew Goodrum, customer service director for Greater Anglia. 

“Offering our customers free Wi-Fi is an important part of this as we recognise that the internet is a vital part of people’s everyday lives.”

Users will only be entitled to one hour of free Wi-Fi per day from the service though, unless they are Sky customers. The Cloud is owned by BSkyB and offers free use of its hotspots as part of its TV and internet packages.  

Vince Russell, managing director at The Cloud, added: “We have seen usage on our network increase at an unprecedented pace in the last two years and it shows no sign of slowing down.”

“To keep their customers satisfied, Greater Anglia needs a fast and reliable internet connection, which The Cloud Wi-Fi will provide, ensuring each person passing through the stations can enjoy the best journey possible.”

The Cloud provides Wi-Fi to a number of retail outlets, restaurants and sports venues, including Pizza Express and Lords Cricket Ground

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