MOD computerised payments system catastrophic, say MPs

Thousands of members of the UK armed forces received incorrect salary payments because of a "catastrophic" computerised payroll system, an MPs' report says.

Thousands of members of the UK armed forces received incorrect salary payments because of a "catastrophic" computerised payroll system, an MPs' report says.

The Joint Personal Administration (JPA) system introduced by the Ministry of Defence (MOD) in 2006 was found to hold incorrect details for 20,000 people, according to the Metro newspaper.

The Commons Defence Committee said in a report published today that it is difficult to exaggerate the magnitude of the failure of the JPA.

As a result of the failures, soldiers were short paid for months, while £28.9m was overpaid to others, the report said.

The JPA was implemented by IT supplier EDS, which has been linked to several problematic public sector IT projects, such as the Child Support Agency system.

EDS has paid more than £500,000 in compensation for the failure of the system, the MP report said.

The MOD has apologised for the problems, but insists that the £245m system is working better.

Read more on IT jobs and recruitment

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.

-ADS BY GOOGLE

SearchCIO

SearchSecurity

SearchNetworking

SearchDataCenter

SearchDataManagement

Close