NHS organisations could save an estimated £15 million a year on fixed-line calls to mobiles and make free internal calls following a quality of service (QoS) upgrade to its N3 broadband network
N3 allows the entire NHS to transmit clinical data between departments, and BT has enhanced it to carry phone calls using voice over internet protocol (VoIP) with QoS -a technology which guarantees capacity for critical applications running on a network.
"The N3 network has been carrying some organisations voice traffic for some considerable time now. What this recent upgrade brings is ubiquitous assured service quality for voice across N3," said a spokesman for Connecting for Health, an organisation which supports the introduction of new computer systems into the NHS.
A two-year analysis conducted by BT revealed that 70% of call charges from NHS landlines were spent on calling mobiles and that by using VoIP an organisation could cut internal costs by £6 million.
However, Connecting for Health said that there is no set savings figure and that savings vary entirely on an organisation by organisation basis.
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