Two-thirds of IT managers cite loss of business-critical data and downtime of key IT systems as the greatest risk they face in IT planning.
The research includes responses from 715 IT managers in Europe and the Middle East.
The study also found that the proliferation of data, which must be stored in various locations and on various systems with guaranteed recovery, also represents a major challenge for many IT managers.
Of those surveyed, 62% expressed concerns about managing distributed data storage. In addition, about one-third of IT managers lack faith in decentralised storage of business-critical information on servers, PCs, and mobile devices.
The study highlighted a disconnect between IT managers’ awareness of risk and the action they take.
While 86% of respondents stress that losing business data would hurt their company, 32% have not implemented a suitable service level agreement (SLA) strategy to mitigate the risk of data loss and set acceptable recovery time objectives.
Duncan Fisken, CA vice-president for solutions management EMEA, said, “To effectively understand and address business risk, IT managers must understand both the service-level requirements of the business and the potential operational impact that infrastructure events can have on those service levels.”
He said, “Managers who fail to develop this understanding won't be able to design or implement appropriate data storage, management, and recovery processes.”
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Stuart King’s risk management blog
Dealing with the operational challenges of information security and risk management