Sutton and East Surrey Water has gone live with a new mobile geographic information system (GIS), developed by Innogistic.
In use by over 40 field workers, the system combines detailed mapping of Sutton and East Surrey Water's assets with comprehensive information on schematic diagrams of sites, fitting notices, and procedural documents, which are linked through to the geographic record.
Jeremy Downer, a spokesman for Sutton and East Surrey Water said, “We are really pleased with the outcome of this project. Innogistic have used the flexibility inherent in their Open Wings GIS product to deliver the interface and performance desired by the company to empower its mobile workforce.
"The system makes available reliable and up-to-date operational information that will enhance our customer response, in a format that is purpose designed for use by the company’s field operatives."
The solution, which was developed specifically for Sutton and East Surrey Water, uses innovative technology developed by Innogistic.
Both background mapping data and detailed asset data are stored in Geographic Markup Language (GML). The data is then kept up to date on the mobile device by automatic synchronisation using a change-only update principle.
Asset data is synchronised automatically with the Smallworld back office system, using a new data interface developed for the project.
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