Woking Borough Council is publishing all its planning documents online within two days of receiving them by using a managed service.
The council is scanning, indexing and publishing more than 300 planning documents every month. Its website now holds all the images needed by the council’s planning department – more than 8,000 in total.
Every council in the UK had to publish planning documents online as part of the central government target to put all local government services online by the end of 2005. Planning departments had to meet an additional set of targets: the 21 Pendleton criteria that were supposed to ensure councils met common standards of good presentation and legibility.
Woking chose document management company SpectrumITech to both supply the software and scan the documents as a managed service.
The supplier receives copies of every new planning document that the council has received. It scans and indexes the documents before uploading them onto its application.
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