Council takes IT in-house after dispute

Bedfordshire County Council has taken its IT systems and staff back in-house after settling an acrimonious dispute with its outsourcing partner HBS. Both sides have agreed to drop legal claims against the other.

Bedfordshire County Council has taken its IT systems and staff back in-house after settling an acrimonious dispute with its outsourcing partner HBS. Both sides have agreed to drop legal claims against the other.

The council terminated its £267m, 12-year outsourcing arrangement with HBS on the eve of a deadline to make good the problems with its services. Under Bedfordshire's strategic partnership, HBS provided financial management, human resources, ICT and school-support systems.

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