Short takes from this week's news
Dell sees sales and operating profits soar
Dell has reported big increases in sales and operating profits for the first quarter and a 21% increase in sales outside the US. For the year, Dell saw total group sales rise 16% to $13.4bn. Operating profits rose 22% to $1.174bn .
NHStrust introduces automated telephony
Luton and Dunstable Hospital NHS Trust has implemented a new speech-driven telephony system, the Contactportal from Telephonetics, to improvecall management and communication.
Companies consolidate remote office IT
More than 80% of companies have consolidated their remote office infrastructure, or plan to do so soon, according to a study from Forrester Consulting, commissioned by application acceleration specialist Riverbed Technologies.
Benchmarking service for local authorities
Socitm is launching a benchmarking service that will enable local authorities and other public service organisations to measure and track the performance of their partnerships and outsourced IT services against a peer group of other outsourced authorities.
Integration would cut report time, says survey
Almost 90% of IT professionals in the insurance industry believe that having integrated IT systems would improve the quality of management information. The 200 IT professionals surveyed by FIS Software also believe integrated IT systems would cut the time spent preparing management and regulatory reports by an average of 33%.
Customer support from Microsoft Onecare
Microsoft plans to launch Windows Onecare, a consumer subscription service that will provide automated protection, maintenance and performance tuning as an all-in-one package for Windows-based PCs.
Outsourcing suppliers heading for the UK
Thirty-five per cent of overseas outsourcing suppliers expect to set up and grow their business within the UK in the next 12 months, according to a global survey of more than 1,000 IT outsourcing, BPO, call centre and HR outsourcing providers.
BT to supervise H&M's data communication
Swedish-owned international fashion retailer H&M has signed a three-year contract with BT to support the management and development of its global data communication network. BT will supervise and manage H&M's data communication across 1,100 stores in more than 25 countries, using BT's network and MPLS technology.
IT bosses still reliant on manual tracking
A survey of 400 European CIOs, CTOs and IT directors, commissioned by software tools company Compuware has found that 69% of respondents are still reliant on manual processes to manage their IT portfolio. Only 24% of organisations have an automated IT application that lets them match and track resources against budget, and 7% alternate between manual and automated methods.
i2 to standardise supply chain software on .net
i2 Technologies is to standardise its supply chain management software on Microsoft's .net platform to simplify IT integration. Users will be able to customise Microsoft Office 2003 applications, in particular Excel, as their primary interface for i2 applications.
IPSec users at risk from hackers says NISCC
The government's National Infrastructure SecurityCo-ordination Centre (NISCC) has warned companies using IPSec virtual private network encryption technology that they are vulnerable to hackers. The NISCC said "only moderate effort" is needed by attackers to breach IPSec-protected networks and grab plain text encrypted in the communications. Any IPSec configurations that use Encapsulating Security Payload technology are vulnerable.
Quality mark to maintain IT supplier standards
Regional development agency Advantage West Midlands has begun a programme with the National Computing Centre to improve the uptake of IT in the region through the creation of a quality mark. The ICT Supplier Standard recognises the value of existing standards and will benefit both buyers and suppliers by improving confidence in those buying from the small to medium-sized IT sector and increasing the visibility of small to medium-sized suppliers.