Human resources managers voice concerns over skills 'black hole'

Employers are losing their stocks of management expertise, technical skills and historical company knowledge as staff leave IT...

Employers are losing their stocks of management expertise, technical skills and historical company knowledge as staff leave IT departments for new jobs.

The majority of human resources professionals are "very worried" that their organisations are creating "black holes" as skilled information professionals move on to new work, a survey of more than 200 HR managers has revealed.

The findings suggest that organisations are not doing enough to ensure they capture vital knowledge held by key management staff. As a result, businesses risk losing essential internal management expertise, the report by information service HR Gateway said.

Petra Cook, head of policy at the Chartered Management Institute, said businesses should provide high-quality management training, to encourage key staff to stay.

"Greater responsibility is being shifted to the front line and the skill sets are changing. Firms need to realise this or they will lose top-quality managers," she said.

The loss of key managers can lead to businesses losing their organisational history and in some cases their identities, the HR Gateway report said.

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