Woolworths revamps supply chain

The company, which has 800 stores across the UK, said that over the next few months it would roll out supply chain optimisation software from supplier Manugistics to support its integrated planning and replenishment (IPR) initiative.

Download this free guide

Enhancing digital customer engagement with CRM

Learn about customer relationship management has evolved towards engaging with customers through every channel, with digital at the forefront.

Start Download

• Corporate E-mail Address:

  You forgot to provide an Email Address.

  This email address doesn’t appear to be valid.

  This email address is already registered. Please login.

  You have exceeded the maximum character limit.

  Please provide a Corporate E-mail Address.

• • I agree to TechTarget’s Terms of Use, Privacy Policy, and the transfer of my information to the United States for processing to provide me with relevant information as described in our Privacy Policy.

  Please check the box if you want to proceed.

• • I agree to my information being processed by TechTarget and its Partners to contact me via phone, email, or other means regarding information relevant to my professional interests. I may unsubscribe at any time.

  Please check the box if you want to proceed.

By submitting my Email address I confirm that I have read and accepted the Terms of Use and Declaration of Consent.

Woolworths hoped the Manugistics software, which was trialled in December, will allow it to create more accurate sales forecasts down to the store and stock keeping unit level, improving the way supply meets demand, leading to lower inventory costs.

The software will help the retailer to set optimal inventory levels and decide appropriate product mix and storage capacity across its fulfilment network, said David McInnes, supply chain director at Woolworths.

This will allow the company to evaluate appropriate seasonal pre-builds and optimal lane volumes to improve customer service during Christmas and other peak periods, he said.

Scalability and performance on high volumes were key issues for Woolworths, McInnes said. “The combined team from Woolworths, Manugistics and IBM (which provided consultancy) have worked together to optimise the performance of the software for extremely large volumes.

“During December, a full volume benchmark was successfully completed, providing confidence that full business rollout can be achieved over the next few months.”