Good Technology and AT&T ease handheld support

Good Technology has unveiled Goodinfo, a system aimed at making it easier for IT departments to provide mobile device users with...

Good Technology has unveiled Goodinfo, a system aimed at making it easier for IT departments to provide mobile device users with access to back-end information systems using XML without the need to configure their handhelds individually.

Chief executive officer Danny Shader explained that with Goodinfo, users downloaded information from a server linked to enterprise back-end systems.

Rick Koski, chief operating officer at Critical IT Solutions, an IT professional services and consulting firm in California, said the Goodinfo technology greatly reduced the cost that IT departments faced when deploying and supporting new mobile hardware.

Koski added that Goodinfo speeds mobile applications development, enabling his company to create a library of applications that users can tap into from the field. For example, the library includes a time sheet for critical consultants connected to the firm's back-end accounting system.

AT&T, meanwhile, launched its WorkWare system, which aims to take the pain out of setting up Microsoft Exchange e-mail and Outlook client software on remote devices running Microsoft's Pocket PC operating system. WorkWare runs on the Microsoft Mobile Information Server and uses AirLoader software developed by AT&T Wireless to provision Pocket PCs with the software needed to access Exchange and Outlook automatically.


Weston Henderek, an analyst at ARS in California, said AT&T Wireless is playing catch-up with Canada's Research In Motion, which has offered similar access to Exchange e-mail for more than two years.

Henderek believed Good Technology might be three years ahead of demand for a mobile system that can access back-end databases, because e-mail is the primary mobile enterprise application in use today.

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