"Last year, people were looking for technology, seeing what's new. This year, they're looking for solutions. The industry has changed, and people are looking for specific solutions to business problems," said International Data vice-president Ken Jourdan.
Jourdan is a veteran of three consecutive AIIM annual shows. Despite his booth's location on the fringes of the conference hall, he has had a steady stream of visitors checking out his consumer promotions company.
IntraNet Solutions systems engineer manager Jack Whiteside, who has exhibited at more than half a dozen AIIM shows in the past ten years, has also noticed a few more end-users at the show than usual.
"AIIM is more of an insider show than others we attend. At lot of our business partners are here. There's still a lot of preaching to the choir ... but we're getting a few more user leads than in past years," said Whiteside.
One of those user leads is Mark Engel, president of New York-based Web design company d'Art. He was at the show looking for a content management system to offer to d'Art's small and mid-sized business clients.
"We tend to reinvent the wheel all the time," said Engel. "We're looking for something broad-based but customable, so that we don't have to redo everything from scratch." He named IntraNet Solutions and RTS Networks Group (more commonly known as RTSe) as companies that caught his eye at the show.
Vendors making announcements at AIIM are mostly using the show as a launching pad for news of partnerships and product tweaks. Some of those announcements include:
Open Text demonstrated its new Livelink Wireless technology, an extension of its Livelink enterprise services suite. Open Text chief executive officer Tom Jenkins is scheduled to give a keynote speech tomorrow on the evolution of collaborative commerce. Visit the company at www.opentext.com .
Recognition technology developer Parascript formed a joint technology and marketing venture with content management application service provider (ASP) CyLex Systems. The two companies will promote an online service that combines Parascript's Total Recognition Services offering with CyLex's i-DOX online document management services. Visit Parascript at www.parascript.com and CyLex at www.cylex.com .
Records management software developer TrueArc (formerly Provenance Systems) introduced TrueArc for Microsoft Exchange, an e-mail archiving application targeted at commercial and government users. Visit TrueArc at www.truearc.com .
Document Sciences demonstrated DLS 6.1, the newest version of its production automation software. Changes since DLS 6.0 include enhanced Hypertext Markup Language (HTML) support, correspondence application scalability, and ease-of-use improvements. Visit the company at www.docscience.com .
AIIM 2001 officially opened on 30 April and continues to 4 May.