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  • The IT supplier empathy gap

    How well do IT suppliers really understand your needs?

  • Stuck between a rock and a hard place: How to renegotiate software contracts

    As a ruling against support provider Rimini Street demonstrates, suppliers can and will exploit any doubt in a software contract

  • Kent County Council hands six-year PSN contract to Daisy Updata

    Daisy Updata Communications to manage Kent’s public services network (PSN) deployment across more than 1,300 sites

  • BBC hands digital testing contract to Mindtree

    Multi-million pound contract awarded under the terms of the BBC Digital Services Framework initiative

  • 60% of GDS staff contracts to expire within 12 months of general election

    Almost 60% of employees at the Government Digital Service (GDS) could be gone within 12 months of next year’s general election

  • Why John Linwood is not to blame for BBC’s failed technology project

    Former BBC CTO has won his case for unfair dismissal over the failed £100m DMI project, but what lessons can be learned?

  • Governance, Risk Management and Compliance (GRC)

    An organisation has multiple stakeholders that need to be communicated with or reported to on a regular basis. Employees, partners, customers and suppliers are part of this community, alongside shareholders, trade and government bodies. Ensuring that all the stakeholders’ information needs are met requires a holistic approach to managing information – the creation of a GRC platform.

  • Harvey Nash CIO Survey 2014

    More organisations are reporting increases in investment in technology than at any time since 2006 as business confidence returns and companies act fast to play catch up on their digital offering. This is according the 16th annual Harvey Nash CIO Survey, representing the views of more than 3,200 Chief Information Officers (CIOs) and Technology leaders from across more than thirty countries, with a combined technology spend of over $160bn. The Survey is one of the largest and most comprehensive polls of technology leaders in the world. As the global economy begins to recover, organisations are ramping up their investment in digital, mobile and online which has had a further knock on effect in the growing skills shortage, with almost two-thirds of companies reporting that lack of access to the right technology talent is holding back their digital strategy.

  • Reducing costs no longer top IT priority at UK banks

    UK banks no longer consider reducing costs as their top priority as they focus IT developments on raising customer service levels

  • ROI Case Study: Salesforce Data.com Tableau Software

    Nucleus Research examined Tableau Software’s use of Salesforce Data.com to help the company quickly identify sales leads across regions and to manage its customer data within a single, centralised solution. Benefits included increased bookings through greater lead generation and increased productivity through more accurate sales data and more precise territory distributions.

  • VIEW MORE ON : Supplier management
  • The internet of things is coming: Is your datacentre ready?

    Gartner estimates the IoT will see 26 billion units installed by 2020 – channelling huge volumes of data traffic into datacentres

  • Digital vouchers firm picks DevOps automation to speed apps deployment

    Digital vouchers provider Eagle Eye is deploying DevOps to manage the cloud infrastructure that supports its product network

  • Five pitfalls to avoid when doing DevOps

    As the DevOps movement gains traction in the enterprise space, here are five pitfalls CIOs need to avoid to make it work for the business

  • Government major projects watchdog needs more powers, says MPs

    Major Projects Authority needs stronger powers to improve project delivery across government, say MPs

  • Facebook optimises software infrastructure for datacentre power efficiency

    Facebook has developed a system called Autoscale to optimise its software infrastructure and make its datacentre more energy efficient

  • 60% of GDS staff contracts to expire within 12 months of general election

    Almost 60% of employees at the Government Digital Service (GDS) could be gone within 12 months of next year’s general election

  • A Sustainable Print Agenda

    With pressure mounting on organisations to reduce their environmental impact, sustainability is still high on the corporate IT agenda, despite the challenging economy. Although interest in green IT is growing, the impact of printing is often overlooked. However, left uncontrolled, it can be a huge source of waste – both financial and environmental. A “less-paper” office based on an optimised print infrastructure can be a prime enabler for sustainability. Using intelligent print management and document workflow tools can enable organisations to significantly reduce their environmental impact while cutting costs, driving operational efficiency and improving regulatory compliance.

  • Accelerating Digital Marketing

    The hype around digital marketing has led to many reports that CMOs will spend more than CIOs on IT. The implications of this hypothesis come with the same air of confidence: that CIOs are destined to start working for CMOs, or that CIO– CMO conflict is inevitable. These predictions greatly overestimate likely technology spending by CMOs, and more importantly, they are based on a misunderstanding of what CMOs really want. In this study, we debunk these myths and show how CIOs can play a critical role in accelerating digital marketing.

  • Why John Linwood is not to blame for BBC’s failed technology project

    Former BBC CTO has won his case for unfair dismissal over the failed £100m DMI project, but what lessons can be learned?

  • Analytics across the ecosystem

    Analytics is a key enabler for life sciences and healthcare organizations to create better outcomes for patients, customers and other stakeholders across the entire healthcare ecosystem. While almost two-thirds of organizations across the healthcare ecosystem have analytics strategies in place, this research from IBM shows that only a fifth are driving analytics adoption across the enterprise. The key barriers are a lack of data management capabilities and skilled analysts, as well as poor organizational change management. To develop and translate insights into actions that enhance outcomes, organizations will need to collaborate across an expanding ecosystem.

  • VIEW MORE ON : IT efficiency