Cadbury Trebor Bassett (CTB) has blamed a new IT system for having to take a £12m hit on its first quarter profits.
The confectionary company, whose brands include Crunchie, Double Decker and Cadbury's chocolate bars, is rolling out a SAP-based enterprise resource planning system.
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The firm says implementation problems led to excess stock levels. Stock then had to be shifted at a discount, which led to losses being absorbed by the company.
The new UK computer system forms part of a five-year IT transformation project called Probe, which covers the entire Cadbury Schweppes' group (CTB’s parent company).
The global SAP-based system supports the group’s manufacturing, supply chain, and sales and marketing systems.