Natural History Museum pilots teleworking system


Natural History Museum pilots teleworking system

Tash Shifrin

London’s Natural History Museum is piloting Mitel teleworking technology to allow its staff to work from home.

The museum is rolling out the Mitel system in a scheme implemented by Universal Group. The remote working technology builds on the Mitel IP communications network installed last year. It is based on three Mitel 3300 IP Communication Platforms, Mitel Enterprise Manager and dual port IP phones.
The system is designed to give staff a single contact number, so they do not have to give out personal phone numbers. Teleworking is expected to be popular with the museum’s 2,500 staff, many of whom work late to liaise with international counterparts. About50 staff are expected to use the system in its first year.

Bob Estcourt, group telecoms manager at South Kensington Museums, said, “The Mitel teleworker solution is being rolled out in a bid to reduce costs and improve the work-life balance of our staff.”

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