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Manufacturer links core enterprise apps

Components manufacturer Curtis Instruments is to roll out Windows Terminal Server to integrate its three main enterprise applications - ERP, customer relationship management and return materials authorisation quality and repair.

Terminal Server will give employees thin client access to information from these disparate applications and their databases.

Curtis has a turnover of £70m a year and hopes to use the new IT system to double this figure by 2010, without increasing headcount, said Clare Perry, the firm's IT and systems manager for Western Europe.

The company also hopes to achieve business efficiencies and improve customer service by coordinating the management of different types of information, including supply chain, sales and service data.

Curtis manufactures and supplies speed control and battery measurement technology for electric vehicles, ranging from forklift trucks to wheelchairs. It has operations in the UK, US, Europe, India, China and Latin America, all of which used different applications and IT systems, and many of which did not communicate with each other.

"The move to a Windows Terminal Server environment across Europe will make it much easier to integrate the three systems," said Perry.

She added that the move to Windows Terminal Server "should not cost us much at all" but would require a wide area network upgrade. This will mean a move from a Frame Relay network to MPLS - a secure point-to-point networking technology.

An in-house team will carry out the application integration, which will link disparate databases through SQL Server, giving the firm central access to data.


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