Nokia and IBM have announced the first corporate users taking advantage of their technology alliance which marries Nokia’s new 9500 Communicator smartphone device and IBM’s business software.
The 9500 Communicator, a tri-band global phone with the Edge data access capability offering data speeds of up to 384kbps, will integrate with IBM’s WebSphere, Tivoli and Lotus management and communications software product lines.
The Communicator runs on the Symbian operating system and is Java based, which suits IBM as it is a major backer of Java-based applications.
Three companies to use the Communicator for sales and field force automation applications are Pfizer, Ricoh and Daimler Chrysler.
Pfizer in Finland uses the Communicator among it sales force, with users updating sales information automatically to back office databases, instead of having to visit the office to do it.
Ricoh will be using the Communicator to support its photocopier field engineers, who will use the device to report progress of jobs and receive new ones.
The Nokia and IBM alliance will “improve our efficiency”, said Claude Duvernay, marketing and communications director at Ricoh.
As well as working on Edge networks, seen as the forerunner to 3G services, the 9500 works on GPRS (general packet radio service) networks and 802.11-based wireless Lans. The 9500 costs around £500.
This article was part of Computer Weekly's enterprise mobile business channel, sponsored by Nokia