Enterprise content management - a missed opportunity
Ovum analyst Chris Harris-Jones investigates how content and database technologies can be combined to provide total content and information management within businesses.
Enterprise content management (ECM) will become as pervasive as relational databases, and will be key to the operational effectiveness of organisations over the next decade. Together, these functions deliver all the essential tasks for storing, managing and retrieving unstructured electronic content.
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This was first published in August 2002