E-commerce technology

Pandemic behaviour shift will continue for many consumers, research finds

A large number of customers say the way they have been forced to shop during the pandemic will have a lasting impact on their shopping behaviours Continue Reading

By

• Clare McDonald, Business Editor

Hangar 51 supports startups taking off in travel tech

International Airlines Group’s accelerator programme aims to give travel technology companies a flying start in the sector Continue Reading

By

• Clare McDonald, Business Editor

Digital experience management – web content management for the omnichannel age?

Digital experience management represents an evolution of web content management for a more omnichannel commercial world. We explore its definition and applicability Continue Reading

By

• Cath Everett

Challenger bank sees huge growth during pandemic

Starling Bank has seen a big increase in its business amid the Covid-19 slowdown Continue Reading

TikTok to be banned in US in 45 days

Trump says his Executive Orders against Chinese mobile apps are in the interests of dealing with a national emergency Continue Reading

By

• Alex Scroxton, Security Editor

The future of fashion in contactless commerce

GUEST BLOG: In this contributed blog post Jessica Murphy, co-founder of apparel and footwear retail personalisation platform True Fit, discusses how technology can help bridge the gap between ... Continue Reading

By

• Clare McDonald, Business Editor

Parents accuse Amazon of inaction in combatting child abuse material online

Parents protest over Amazon Web Services’ alleged inaction in dealing with child sexual abuse material hosted on its servers Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Amazon reports Q2 profit and revenue surge as Covid-19-induced uptick in online sales continues

Amazon sees profit and revenue surge in the wake of the coronavirus, but growth of its cloud business slows as IT buyers re-prioritise investments because of pandemic Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

US lawmakers grill big tech chiefs over market power

Sixth antitrust hearing sees CEOs of major technology companies face combative questioning from members of Congress over their market power and dominance Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Campaigners urge government to resist big tech lobbying pressure

Lobbyists for big tech, supported by senior US politicians, have rallied against stricter regulation of technology companies, and threatened the US-UK trade deal unless Britain scraps plans to levy a digital services tax Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Cosmetics firm Avon faces new cyber security incident

Technical information relating to Avon’s web and mobile sites was inadvertently left exposed on an unsecured Microsoft Azure server Continue Reading

By

• Alex Scroxton, Security Editor

UK government aims fintech industry at Africa

UK government is building fintech relationships with developing countries, beginning with a pilot programme in Africa Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UK fintech investment down by more than 30%

Less-established fintechs have been hit the hardest by the drop in investment capital, but there is light ahead for those that survive Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Why now could be the right time to launch a digital bank

Launching a bank during a global crisis is fraught with risk, but an established customer base, experience, agility and diversification could help Zopa do just that Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Nick Burton, chief information and digital officer, Avon International

 Continue Reading

Schrems v Facebook: European court strikes down EU-US Privacy Shield agreement

The European Court of Justice has struck down Privacy Shield, the EU-US data-sharing agreement, creating uncertainty for European countries that share data with the US and pressuring the US to reform surveillance laws Continue Reading

By

• Bill Goodwin, Computer Weekly

Room for improvement in Dutch digital skills

The Netherlands has good telecommunications and IT networks that can be used safely and reliably, but there is room for improvement in digital skills among the Dutch Continue Reading

By

• Kim Loohuis

Ocado hired 300 tech workers over past six months

Online supermarket Ocado has hired a significant number of technology workers over the past six months to cope with coronavirus demand, it announced in its half-year results Continue Reading

By

• Clare McDonald, Business Editor

Video providers slammed by credential stuffing attacks

Attacks on the media sector are spiking as cyber criminals try to gain access to valuable consumer accounts Continue Reading

By

• Alex Scroxton, Security Editor

Standard Chartered latest bank to explore quantum computing

Standard Chartered is working with researchers to establish use cases for quantum computing in the banking sector Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Middle East: Facing up to coronavirus

The UAE, like the rest of the world, continues to be heavily impacted by the fallout of the Covid-19 pandemic – and technology is helping to lead the fight. Also read why the the Abu Dhabi National Oil Company sees its flagship digital project in high demand, and how the coronavirus has spurred the use of financial technology in Bahrain. Continue Reading

Over 15 billion credentials for sale on dark web

Research by Digital Shadows reveals the scale of the security threat facing consumers as it uncovers 15 billion usernames and passwords stolen in more than 100,000 different data breaches Continue Reading

By

• Alex Scroxton, Security Editor

CIO interview: Nick Burton, chief information and digital officer, Avon International

The international beauty brand faced a major problem when the UK went into lockdown – how could its door-to-door sales model adapt to a socially distanced world? Continue Reading

By

• Mark Samuels

FCA estimates about 2.6 million Brits have bought cryptocurrency

UK financial services regulator says there has been a significant increase in ownership of cryptocurrencies in the UK Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

BNP Paribas uses biometrics to increase contactless payment limit

French bank BNP Paribas is enabling customers to make higher value contactless payments through fingerprint-recognition technology Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Peer-to-peer lender Zopa gets full banking licence

Peer-to-peer lending pioneer works towards creating the ‘Netflix of banking’ Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Amazon’s carbon emissions surge during 2019

Amazon’s carbon footprint continues to grow, jumping 15% in one year, with the company maintaining it will take some time for its green investments to yield measurable results Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Twitter contacts business users over data exposure

Issue relates to how web browsers cached confidential data entered in Twitter’s ads and analytics services, but is unlikely to have resulted in compromise Continue Reading

By

• Alex Scroxton, Security Editor

Online shopping fraud hits £16m during lockdown

A quarter of victims were aged between 18 and 26, says Action Fraud Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nordic business is leading open banking charge in Europe

Nordic region has the right ingredients to prove open banking can benefit consumers, businesses and the economy Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Accessories store Claire’s hit by Magecart credit card fraudsters

Attackers gained access to retailer’s website as long ago as March Continue Reading

By

• Alex Scroxton, Security Editor

Brits get used to life without cash

British people are getting used to life without cash, as the Covid-19 lockdown forces the adoption of digital payments Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Europe: 5G rush in Russia

Russian mobile operators are pooling their resources to help them overcome the technical challenges of creating 5G networks. Also read why Swedbank is rebuilding its anti-money laundering systems, and how a public-private partnership in the Netherlands is combating business email compromise fraud. Continue Reading

Berlin breaks the national mould to become a global hub

German capital is attracting tech startups from across the world as it cements its position as a leading European hub Continue Reading

By

• Matthew Staff

Netherlands digital sector yearns for government recognition

The sector building and supporting the Netherlands’ digital infrastructure wants to be valued as highly as Schiphol airport and the port of Rotterdam are for the Dutch economy Continue Reading

By

• Kim Loohuis

Coronavirus: Digital bank Monzo cuts 120 staff

Digital challenger Monzo has announced 120 job cuts as it navigates the current economic slowdown Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

London Tech Week to go ahead through Zoom

London Tech week will go ahead next week, with the tech industry attending through Zoom Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW Nordics: Startups face tough decisions as coronavirus hits

Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment. Also read why Swedbank is rebuilding its anti-money laundering systems, and how Nordic fintechs are developing apps to prevent more adults getting into financial difficulty. Continue Reading

Coronavirus: Pandemic spurs QR code app upgrade at PayPal

PayPal introduces QR code payment functionality to its mobile app to support social distancing Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Coronavirus: Bahrain sees fintech take-up surge amid Covid-19 crisis

Covid-19 has spurred the use of financial technology in Bahrain, which could boost the industry in the country and wider Gulf region Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Coronavirus: Digital bank’s valuation falls as it seeks funds to ride Covid-19 storm

Monzo is seeking new investment to help it through the coronavirus pandemic Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Coronavirus: Nearly £2bn of UK fintech investment lost so far

Investment into UK fintechs falls dramatically during Covid-19 pandemic as venture capitalists hold back Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Coronavirus: Asos launches See My Fit to replace model photoshoots

Online fashion brand’s augmented reality technology enables customers to see how an outfit might look on them Continue Reading

By

• Clare McDonald, Business Editor

Surveillance capitalism in the age of Covid-19

Could the Covid-19 coronavirus pandemic further consolidate surveillance capitalist practices and enterprises? Author Shoshana Zuboff warns Computer Weekly it is possible Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Opportunity in times of crisis for Nordic tech startups

Nordic tech startups face some major challenges during the Covid-19 pandemic, but this could be the making of some of them Continue Reading

By

• Matthew Staff

Coronavirus: SMEs in the UAE forced to digitally transform

The UAE, like the rest of the world, continues to be heavily impacted by the fallout of the Covid-19 pandemic, and technology is helping to lead the fight Continue Reading

By

• Alicia Buller

Finland’s postal service targets new revenue streams through digitisation

Posti plans to use the new SisuID digital authentication method to accelerate business growth and opportunities Continue Reading

By

• Gerard O'Dwyer

Cash use to go below 5% of total spending in Middle East

Banks expect a rapid reduction of the use of cash in the region Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nordic real estate sector becoming increasingly digital

The Nordic real estate and construction industry is modernising through digital technology, with an injection of urgency amid global pandemic Continue Reading

By

• Gerard O'Dwyer

The People vs Amazon: ‘They will have to answer to all of us’, says fired employee Christian Smalls

Former Amazon employee Christian Smalls speaks to Computer Weekly about his termination and how the company is trying to silence dissent as it reports massive sales Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Retail must weigh up high street versus online investments after coronavirus lockdown

Larger retailers that have a significant online presence will need to decide whether to innovate on the web or on the high street Continue Reading

By

• Cliff Saran, Managing Editor

Covid-19 will decimate fintechs, but those that survive will prosper

The coronavirus will wipe out some fintechs, but those that get through it will share in the next growth phase of the industry's development Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How Vonage is riding the e-commerce wave in Asia

The surge in online sales across Asia has boosted demand for cloud-based communications services as more e-commerce players look to integrate text messaging, voice and video into customer engagement platforms Continue Reading

By

• Aaron Tan, Informa TechTarget

Traditional banks need to do more than gloss over back-end systems with fintech paint

Banks need to work with fintechs if they are to prosper in the new world, but first they must update their back-end systems Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

NCSC launches coronavirus cyber security campaign

The National Cyber Security Centre has launched a reporting service for scam emails as part of a campaign to help people protect themselves from cyber criminals exploiting the pandemic Continue Reading

By

• Alex Scroxton, Security Editor

Amazon deletes employees’ calendar invites to Covid-19 event

Virtual panel organised by Amazon workers after the company fired multiple employees for protesting over work conditions Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Coronavirus: How Nominet fights back against malicious domains

Domain name registry has thwarted hundreds of attempts to register malicious .uk domain names during the coronavirus pandemic Continue Reading

By

• Alex Scroxton, Security Editor

Government urged to delay digital services tax amid coronavirus outbreak

Delaying liabilities for a year could help technology companies already stretched thin by the outbreak of the Covid-19 coronavirus pandemic, according to TechUK Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Coronavirus: Lloyds Bank to give thousands of tablet devices to over-70s

Banking group is giving away tablets and basic digital training to help vulnerable customers stay connected during the UK’s Covid-19 lockdown Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Apple and Netflix most imitated brands in phishing attacks

A new report highlights the brands which are being most frequently spoofed by cyber criminals in phishing attacks Continue Reading

By

• Alex Scroxton, Security Editor

Inside Alibaba’s NLP labs

Alibaba is among a growing crop of technology companies that are rising to the challenge of solving the toughest problems in natural language processing Continue Reading

By

• Aaron Tan, Informa TechTarget

Coronavirus: Amazon warehouse workers strike over concerns about workplace safety and protections

Online retail giant Amazon has been hit by a wave of strikes as workers protest against ‘unsafe working conditions’ and ‘corporate inaction’ during the pandemic Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Coronavirus: McAfee unearths dark web blood bank

Cyber criminals are selling fake goods and running scams on online marketplaces during the Covid-19 pandemic. Don’t be taken in Continue Reading

By

• Alex Scroxton, Security Editor

Coronavirus: Microsoft Azure suffers datacentre capacity shortages in Europe

Microsoft is working to “expedite” additional datacentre capacity after reports of users struggling to access resources due to coronavirus demand surge. But how easy will that be amid a global pandemic? Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Coronavirus: Nordic tech startups face job cuts amid falling sales and a lack of funding

Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Coronavirus: What does the ‘new normal’ mean for how we work?

Examining the long-term impact of the Covid-19 coronavirus pandemic on the world of work, security, privacy and networks Continue Reading

By

• Cate Pye, PA Consulting

JavaScript skimmers: An evolving and dangerous threat

Cyber attacks exploiting Magecart JavaScript skimmers are spiking during the coronavirus pandemic, and like biological viruses, they just keep evolving Continue Reading

By

• Fabian Libeau

Coronavirus: Magecart attacks on online retailers jump 20%

RiskIQ researchers have observed a sharp uptick in Magecart credit card attacks, driven by increased traffic to online retailers during the coronavirus pandemic Continue Reading

By

• Alex Scroxton, Security Editor

Coronavirus: Use of fintech apps in Europe accelerates

Fintech apps are being increasingly used by consumers as restrictions on their movements are put in place Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Coronavirus: Contactless limit rises as retailers make point-of-sale changes

The spending limit for contactless card payments is increasing to £45 today (1 April), which is just one of several ways that retail point-of-sale is evolving in response to the coronavirus Continue Reading

By

• Ben Sillitoe

Coronavirus: Viability of half of London’s tech startups threatened

Technology startups in London are fighting for their existence, with business plans for the next three months geared towards survival Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Top 3 ways to increase engagement in e-commerce

Engagement is a key component of relationships between customers and businesses, and it is essential for fostering an exceptional customer experience. Continue Reading

By

• Demetra Edwards, TechTarget

Tupperware fixes hacked site, but questions remain over response

Kitchenware brand removes active digital credit card skimmer from its website and insists it takes security seriously despite ignoring repeated attempts to contact it Continue Reading

By

• Alex Scroxton, Security Editor

Nordic fintechs urge financial literacy to be taken seriously before it’s too late

Fintechs in the Nordic region hope to prevent more adults getting into financial difficulty through apps that educate people about managing their finances at an early age Continue Reading

By

• Matthew Staff

Kitchenware brand Tupperware is ignoring hacked website

Website has been hacked in a targeted cyber attack, and the dangerous vulnerability has not been addressed Continue Reading

By

• Alex Scroxton, Security Editor

Coronavirus: Amazon and eBay failing to stop profiteers, says Which?

Despite promises by both Amazon Marketplace and eBay to crack down on coronavirus-profiteering, a Which? investigation has found plenty of sellers charging inflated prices for goods such as hand sanitiser Continue Reading

By

• Alex Scroxton, Security Editor

Coronavirus: Contactless spending limit increased to fight pandemic

Banking and financial services trade body UK Finance to increase spending limit for contactless payments to £45 from the start of April Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Coronavirus: Grocers scrambling to update online and delivery propositions

The supermarkets have effectively become the fourth emergency service as the Covid-19 coronavirus crisis takes hold, aided by significant online and delivery changes Continue Reading

By

• Ben Sillitoe

Coronavirus: uncertainty for online retailers as some slump and others surge

Online retailers face uncertainty as the Covid-19 coronavirus forces change in consumer shopping habits Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Coronavirus prompts cross-industry collaboration from datacentre operators to keep UK online

TechUK positioning document reveals datacentre operators are putting their competitive differences aside to share best practice on how to keep staff safe and keep the UK online during the coronavirus outbreak Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Ocado pulls website amid coronavirus shopping frenzy

Ocado has closed its website and will not take any new orders for several days thanks to sheer volume of traffic Continue Reading

By

• Alex Scroxton, Security Editor

Amazon to recruit 100,000 extra workers to cope with coronavirus-induced online shopping surge

Online retailer plans to focus its recruitment drive on providing jobs to hospitality and service industry workers who are out of work as coronavirus prompts city-wide shutdowns across the US Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Shirts and suits retailers using tech to stay smart

Enhanced personalisation, increased visualisation and much more customisation with a digital twist comprise the to-do lists of several UK formalwear retailers Continue Reading

By

• Ben Sillitoe

CW Europe: Experts examine Dutch government’s IT problems

Technology experts discuss the challenges and potential solutions to the Netherlands government’s IT problems. Also read how Russia’s VTB and Rostelecom are creating a platform to utilise big data technology, and how Spain’s CaixaBank is using AI to help its staff training. Continue Reading

Dutch landscape attracts fintech exploration

In 2019, the Netherlands had more than 450 companies active in financial technology. The country’s “polder model”, in which new and traditional companies work closely together, offers many opportunities for fintechs Continue Reading

By

• Kim Loohuis

Fake CDNs obscuring credit card fraudsters

Fake content delivery networks and ngrok servers are being pressed into service to obscure credit card skimming activities Continue Reading

By

• Alex Scroxton, Security Editor

Swedish consumer-protection legislation will hit fintechs

New financial regulation to protect consumers from agreeing to unnecessary credit will force financial technology companies to make changes to their products Continue Reading

By

• Gerard O'Dwyer

Brexit cited as reason for German digital bank’s UK exit

German challenger bank N26 leaves the UK, saying Brexit is the reason behind the decision due to the removal of passporting rights Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Mobile checkout expanded to 50 M&S stores

After a successful trial, retailer Marks & Spencer has expanded its mobile checkout-free offering to 50 stores around the UK Continue Reading

By

• Clare McDonald, Business Editor

The big retail tech themes from Retail’s Big Show

The National Retail Federation’s Big Show signals the kick-off of the retail events calendar. We look over the themes promised for retail tech over the next year Continue Reading

By

• Glynn Davis

Swedish rail firm’s digital journey running on time

Swedish rail company tells Computer Weekly about its successful mission to improve customer experience Continue Reading

By

• Jane Hamrin

Interpol uncovers cyber crime operation in Indonesia

An Interpol-coordinated cyber operation leads to the arrest of three people in Indonesia who allegedly used a JavaScript-sniffer malware to steal payment card details of online shoppers Continue Reading

By

• Aaron Tan, Informa TechTarget

ICO code sets out digital privacy standards for children

The Information Commissioner’s Office has published its Age Appropriate Design Code, a set of 15 standards that online platforms must meet to protect the privacy of younger users Continue Reading

By

• Alex Scroxton, Security Editor

A quarter of users will fall for basic phishing attacks

Phishing emails that appear to be security alerts are the most effective method of compromise, says KnowBe4 Continue Reading

By

• Alex Scroxton, Security Editor

Gates Foundation mobile money projects in developing world to go live this year

Mobile money projects aim to give millions of the world’s poorest people access to financial services Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Asos trials AR tool to give customers idea of fashion fit

Online fashion brand Asos has launched an augmented reality trial to help customers see how garments will fit their body type Continue Reading

By

• Clare McDonald, Business Editor

Automation could help resolve store shortfalls, says Capgemini

As consumers become more receptive to in-store technology, introducing automation to improve the retail experience could increase footfall, says Capgemini Continue Reading

By

• Clare McDonald, Business Editor

Swedish venture capitalist giants anticipate increased global interest in local startup scene

Local venture capitalists in Sweden do not fear the arrival of international players Continue Reading

By

• Matthew Staff

Can fintech succeed where schools and parents have failed?

Young people in Britain are unprepared to manage their finances when they leave home and, as a result, many run into serious problems Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Why the banking industry needs an IT makeover

UK banks face huge challenges keeping their service availability levels at 99.99% Continue Reading

By

• Sascha Giese