E-commerce technology
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Tip
11 Apr 2024
How to create an omnichannel marketing strategy
Marketers often struggle with the complexities of omnichannel implementation. To get started, they can set their business goals and invest in the right technologies. Continue Reading
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News
22 Mar 2024
Nationwide building society falls victim to IT outage
Nationwide joins McDonald’s, Greggs, Sainsbury’s and Tesco as the fifth major high street name to experience an IT service outage in the space of a week Continue Reading
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News
28 Mar 2022
Most big businesses are taking up banking as a service
API-based banking services allow corporate customers to offer financial services without the need for heavy tech development or regulatory approval Continue Reading
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News
23 Mar 2022
Digital continues to deplete bank branch networks as Lloyds cuts 60 more
Lloyds Banking Group has stripped UK high streets of a further 60 branches as the take-up of digital banking continues Continue Reading
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News
17 Mar 2022
Value of contactless transactions doubles in two years
Almost £166bn was spent in the UK last year using contactless technology, compared with £80.5bn in 2019 Continue Reading
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News
16 Mar 2022
No end to UK bank branch closures as HSBC shuts 69 more
HSBC closes another 69 branches as customers continue to migrate to digital channels Continue Reading
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News
14 Mar 2022
‘Technical issues’ leave Post Office branches with ATM cash discrepancies
Discrepancies of up to £2,000 reported after an ‘IT change’ impacted more than 200 Post Office branches Continue Reading
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News
10 Mar 2022
Open banking’s next big thing could replace direct debits
Variable recurring payments could fuel the next stage of open banking take-up in the UK Continue Reading
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E-Zine
10 Mar 2022
CW Europe: Luxembourg sees big role in global fintech market
Read about Luxembourg’s aim to play a larger role in the rapidly growing global financial technology market. Also find out how a Siri-like digital assistant will automate the completion of government service requests in Estonia, and how drones can get life-saving equipment to heart attack victims in Sweden before emergency services can arrive on the scene. Continue Reading
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News
10 Mar 2022
Government to force tech firms to stop fraudsters using their platforms for scams
Changes to legislation will make social media and search engine firms responsible for preventing fraudsters using their platforms to commit crimes Continue Reading
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News
08 Mar 2022
Amazon resists independent audit of warehouse working conditions
Two shareholder proposals pushing for an independent audit of working conditions at Amazon are being challenged by the ecommerce giant, which claims it is a matter for management rather than shareholders Continue Reading
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Feature
02 Mar 2022
Ship from store: A pandemic retail trend that’s here to stay?
Shipping online orders from bricks and mortar stores looks set to be a pandemic trend that will stick around to form part of retail’s new normal Continue Reading
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Feature
01 Mar 2022
Retailers get business-critical IT and data management in order
Decathlon and Toolstation are among the retailers investing in new technology to support business-critical applications and better data management Continue Reading
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News
01 Mar 2022
Nationwide suffers payday payments outage
Nationwide customers were left unable to pay bills on payday as the building society suffered a software outage Continue Reading
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E-Zine
01 Mar 2022
Post Office Horizon scandal enters public conscience – at last
In this week’s Computer Weekly, 13 years after Computer Weekly first reported on flaws in the Post Office IT system, a public inquiry finally allows victims to reveal the devastating impact on their lives. Enterprises are starting to evaluate the uses of 5G. And we look at how SMEs have turned to e-commerce after the pandemic. Read the issue now. Continue Reading
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News
25 Feb 2022
H&M scheme looks to tackle issues affecting D&I in STEM
Retailer H&M launches its first ever STEM programme in the UK in a move to become a more diverse and inclusive organisation – and to tap into future tech talent Continue Reading
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News
22 Feb 2022
Sweden completes phase two of e-krona pilot
Sweden’s central bank is well into its second year of testing a new digital currency, but so far, no firm decision has been made by the government to adopt it Continue Reading
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News
21 Feb 2022
Amazon and Visa resolve UK credit card ban threat
Companies reach ‘broad, global agreement that includes the acceptance of Visa at all Amazon stores and sites’ Continue Reading
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News
18 Feb 2022
January 2022 saw low growth in online sales
Slow start to the year with minimal growth for online sales as pandemic drop-off has more people heading back to the highstreet Continue Reading
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News
15 Feb 2022
NatWest group shutters 32 more branches as digital shift continues
Banking group announces more branch closures as part of its digital transformation, but promises that no customers will be left behind Continue Reading
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News
11 Feb 2022
CMA secures final Privacy Sandbox guarantees from Google
The CMA has secured a final set of Privacy Sandbox commitments from Google relating to the proposed removal of third-party cookies from its Chrome browser Continue Reading
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News
11 Feb 2022
Operator 5G engagements increase by more than 50% in 2021
Research from mobile test and assurance services provider shows that standalone core, network cloudification and operational agility drive accelerating 5G roll-outs, with service assurance rapidly gathering pace Continue Reading
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Feature
10 Feb 2022
Retail’s staff engagement and happiness problem – can tech help?
Keeping staff engaged, motivated, connected and content is no easy task for retailers, but the industry is exploring new tools and techniques to improve the workplace Continue Reading
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News
09 Feb 2022
Minister defends digital economy legislation before Lords
A digital minister has said that the UK’s forthcoming digital markets legislation is ‘superior’ to similar efforts in the EU, but could not commit to a specific time frame for when it will be introduced to Parliament Continue Reading
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News
08 Feb 2022
UK fintech investment sees sevenfold increase in a year
UK fintech investment rose from $5.2bn in 2020 to $37.3bn in 2021, with 603 private equity, venture capital and merger and acquisition deals Continue Reading
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News
04 Feb 2022
Amazon to create 1,500 UK apprenticeships in 2022
Retail giant Amazon will be on the lookout for more than 1,000 UK apprentices this year, adding to the thousands of new hires it made in 2021 Continue Reading
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News
03 Feb 2022
UAE chooses Accenture to develop national payments platform
Consortium led by Accenture to build new payments infrastructure in the United Arab Emirates Continue Reading
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News
02 Feb 2022
Mechanism underlying cookie popups found in breach of GDPR
A fundamental element of the mechanism by which the advertising industry requests tracking consent from web users has been found in breach of the General Data Protection Regulation Continue Reading
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News
02 Feb 2022
Ikea hopes to fill 150 tech roles across Europe this year
Swedish furniture brand Ikea has plans to hire more than 150 tech and data workers across Europe in 2022 Continue Reading
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News
31 Jan 2022
UK has record year for tech IPOs in 2021
Tech companies represented 29% of all UK initial public offerings last year, raising a record $6.6bn Continue Reading
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Feature
28 Jan 2022
NRF review: What’s in store for retail tech in 2022?
What themes will we be seeing in the retail tech space over the next year according to the 2022 National Retail Federation’s Big Show? Continue Reading
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News
27 Jan 2022
Barclaycard customers increase contactless spending following limit rise
Barclaycard customers have increased their contactless card spending by 40% with most of their card payments using the technology Continue Reading
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News
27 Jan 2022
Bank account switching accelerates as consumers choose digital services
Surge in UK consumers changing current account providers is a sign that digital banking services are eating into the traditional sector Continue Reading
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News
20 Jan 2022
Advantages of traditional banks are weakening amid digital challenge, says FCA
Weakening of the advantages enjoyed by traditional banks over the years is “driven by digital innovation and changing consumer behaviour”, says regulator Continue Reading
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News
19 Jan 2022
Aldi launches grab-and-go test store in London
Discount supermarket brand Aldi has launched a checkout-free concept store in London to test contact-free shopping Continue Reading
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News
18 Jan 2022
Amazon puts UK Visa ban on hold
Online retail giant Amazon continues to allow UK Visa credit card payments as negotiations over fees with the card provider continue Continue Reading
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News
11 Jan 2022
Banks accused of neglecting customer security measures
Which? singles out Metro Bank, Virgin Money and TSB over insecure online banking processes Continue Reading
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E-Zine
11 Jan 2022
How Pepsi is taking digital to the max
In this week’s Computer Weekly, we talk to PepsiCo’s digital director about delivering innovation in customer experience. Our first buyer’s guide of 2022 examines hybrid cloud storage. And we find out how Arkwright and Granville from the BBC sitcom Open All Hours are inspiring retailers 40 years on. Read the issue now. Continue Reading
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10 Jan 2022
CIO interview: Mia Sorgi, director of digital product and experience, PepsiCo Europe
A trial project using gesture-based technology to help customers order in restaurants is just one example of the pioneering digital innovations being explored by food and drinks giant PepsiCo Continue Reading
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News
06 Jan 2022
Record amount invested in UK fintech last year, but female founders still overlooked
Last year the UK financial technology sector attracted the most investment ever following a slowdown in 2020 Continue Reading
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Feature
06 Jan 2022
Accessible retail: Personalising the UX for disabled consumers
An online marketplace built with an ‘accessibility-first’ mantra is set to go live in spring 2022 – and it comes amid several new inclusive retailing moves Continue Reading
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News
06 Jan 2022
Which? raises concerns over buy now, pay later schemes
The ease of use and increased availability of buy now, pay later schemes masks the risks, says consumer protection champion Continue Reading
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News
05 Jan 2022
Fintech players get cosy in Luxembourg
Luxembourg aims to play a larger role in the rapidly growing global fintech market Continue Reading
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News
29 Dec 2021
Top 10 retail technology stories of 2021
Computer Weekly looks at what 2021 had in store for the retail industry – did technology help retailers recover from the effects of the pandemic? Continue Reading
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Definition
23 Dec 2021
WebLogic
Oracle WebLogic Server is a leading e-commerce online transaction processing (OLTP) platform, developed to connect users in distributed computing production environments and to facilitate the integration of mainframe applications with distributed corporate data and applications. Continue Reading
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News
22 Dec 2021
Top 10 financial services and fintech stories of 2021
Computer Weekly selects 10 key stories from the financial services IT sector over the past year Continue Reading
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News
15 Dec 2021
Which? tells banks to stop rushing branch closures
Consumer rights protector says banks should pause branch closures until they can ensure people have access to cash and services Continue Reading
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News
14 Dec 2021
Joint committee publishes report on improving Online Safety Bill
MPs and peers release report on Online Safety Bill following five-month inquiry into the draft legislation and make a number of recommendations on how it can be improved to deal with harmful content and abuse on the internet Continue Reading
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E-Zine
14 Dec 2021
The rules for a safer internet
In this week’s Computer Weekly, as the government publishes the Online Safety Bill, we look at what the laws mean for internet services. A ransomware victim shares the insider story of the trauma of losing their corporate IT systems. And we ask, what happens when quantum computers get too powerful to verify their output? Read the issue now. Continue Reading
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Feature
10 Dec 2021
Retailers as tech firms: Next, The Very Group and others see power in the platform
Gap and Reiss are set to utilise Next’s end-to-end e-commerce service, Total Platform, in 2022, as more retailers carve out a future as part tech company Continue Reading
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News
08 Dec 2021
Number of .uk domain suspensions at record low
Statistics from Nominet show how effective law enforcement action against cyber crime in the UK is paying off Continue Reading
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News
07 Dec 2021
Zopa to focus on banking after closing peer-to-peer lending
Peer-to-peer lending pioneer Zopa to focus on its banking operation after the closure of its original business Continue Reading
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News
06 Dec 2021
European finance firms increase open banking spend
Financial services firms are increasing investment in open banking capabilities, with improvements to payment initiation and onboarding capabilities expected Continue Reading
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News
06 Dec 2021
Consumers say supermarkets among best at social engagement
Many types of business have improved their online interactions with consumers as a result of the pandemic, with consumers claiming supermarkets are among the most engaging Continue Reading
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News
25 Nov 2021
UK consumers warned of increase in credit card application fraud
There has been a sharp rise in fraudsters using stolen personal details to open credit card accounts Continue Reading
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News
24 Nov 2021
One in three Norwegian unicorns created in 2021 alone
Norway’s tech sector has undergone rapid growth in the past year, consolidating the Nordic country’s position as an emerging European tech hub Continue Reading
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News
23 Nov 2021
CIO interview: Mia Sorgi, director of digital product and experience, PepsiCo Europe
A trial project using gesture-based technology to help customers order in restaurants is just one example of the pioneering digital innovations being explored by food and drinks giant PepsiCo Continue Reading
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News
18 Nov 2021
Government to legislate to make APP fraud reimbursement mandatory
UK payments regulator wants to reduce the huge sums of money lost to authorised push payment fraud and is calling on the banking and tech industries to play their part Continue Reading
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News
17 Nov 2021
Amazon to stop accepting Visa credit cards in UK due to high fees
Online retail giant Amazon will stop accepting UK Visa credit card payments from January next year Continue Reading
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Feature
12 Nov 2021
Arkwright’s till, Tesco GetGo and retail tech’s non-linear innovation journey
The checkout-free Tesco GetGo store shows that retail technology has come a long way since the faulty till draws in Open All Hours, but some of today’s innovation goes back to the future Continue Reading
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News
12 Nov 2021
IT Priorities 2022: APAC enterprises invest in digital future
Nearly two-thirds of enterprises in Asia-Pacific plan to increase their IT budgets next year in areas such as cloud computing and cyber security to secure their digital future Continue Reading
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News
11 Nov 2021
Online sales now account for 34.4% of M&S clothing and home goods
Ongoing digital transformation sees online sales grow for M&S as pandemic consumer habits continue Continue Reading
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News
10 Nov 2021
Traditional banks could get revenue boost if they copy digital challengers
Traditional banks could see huge sales increases if they adopted the business models of their digital challengers Continue Reading
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News
09 Nov 2021
Vienna’s tech startup ecosystem gathers momentum
After a sustained period of inactivity, Vienna’s startup environment is finally on the rise again Continue Reading
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News
08 Nov 2021
How cosmetics retailer Lush made over its approach to authentication
Evolving approaches to IT at cosmetics retailer Lush meant the organisation’s previous approach to authentication was no longer up to scratch. Find out how it overcame this hurdle Continue Reading
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News
04 Nov 2021
Women grossly underrepresented in global fintech
Women are CEOs at less than 6% of global financial technology firms and even fewer hold top tech jobs Continue Reading
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Feature
04 Nov 2021
How in-store technology is supporting retail’s sustainability agenda
Boots, Costa Coffee and the major grocers’ in-store technology focus is switching towards systems supporting sustainability goals Continue Reading
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News
02 Nov 2021
HSBC standardises on DevOps platform
HSBC to standardise and automate software development through CloudBees platform Continue Reading
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News
27 Oct 2021
TechUK slams government gift to big banks that will disadvantage fintechs
The government will put challenger banks at a disadvantage through its reduction in the bank profit surcharge, says TechUK Continue Reading
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Feature
26 Oct 2021
Retail tech community reacts to BNPL regulatory proposals
Regulation is coming to the buy now, pay later market, but what does it mean for a retail tech community increasingly embracing these solutions? Continue Reading
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News
21 Oct 2021
Depop launches programme to help charities sell online
Online marketplace Depop has launched a programme to make it easier for charities to set up shops and sell goods online through its platform Continue Reading
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News
21 Oct 2021
German regulator imposes limit on number of new customers digital bank can sign each month
BaFin limits the number of new customers that digital bank N26 can enrol until it is reassured on issues it has raised about the company Continue Reading
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News
20 Oct 2021
Lloyds Bank closes more branches as customers migrate to digital channels
Banking group has announced more closures as part of the ongoing reduction of its branch network Continue Reading
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News
19 Oct 2021
Zopa becomes unicorn with latest funds to go to bank operation
Zopa will invest in its growing digital bank operation after becoming a unicorn in its latest fund-raising round Continue Reading
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News
15 Oct 2021
Argos topped online sales for sports and outdoor gear in 2020
Research by betting firm Wette.de has found Argos was the top retailer for online sales of sports-based and outdoor goods during the height of the pandemic Continue Reading
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News
06 Oct 2021
Tech Nation adds 30 fintech scaleups to growth programme as funding continues to rise
UK government-backed startup network adds 30 fintechs to its growth programme amid record investments in finance tech sector Continue Reading
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Opinion
05 Oct 2021
Keeping the UK in the global race to adopt digital identity
The UK government’s proposed digital ID trust framework is a step in the right direction, but more is needed to ensure the successful adoption of digital identity across the economy Continue Reading
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Opinion
05 Oct 2021
ICO cookie consent: How will the plan affect businesses?
A data privacy and compliance expert considers what the ICO’s proposals for an overhaul of cookie consent procedures could mean for businesses Continue Reading
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News
04 Oct 2021
Mastercard acquisition of Aiia is a further sign of open banking’s big future
Mastercard’s acquisition of Denmark-based open banking fintech Aiia follows rival’s takeover of Sweden’s Tink Continue Reading
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Definition
30 Sep 2021
Secure Electronic Transaction (SET)
Secure Electronic Transaction (SET) is a system and electronic protocol to ensure the integrity and security of transactions conducted over the internet. Continue Reading
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News
29 Sep 2021
JP Morgan Chase digital investment good for UK IT sector, but what’s in it for the bank?
JP Morgan Chase’s digital bank allows it to start from scratch in the UK, with no legacy infrastructure to overhaul Continue Reading
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News
29 Sep 2021
UK consumer trust in banks, retailers and telcos declines as scams increase
Consumers are blaming banks, retailers and social media for the huge increase in online scams, survey shows Continue Reading
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News
28 Sep 2021
Digital regulators need discrete but cooperative remits
The UK’s information commissioner has told MPs that digital economy regulators need discrete remits backed up by strong information sharing powers to both provide clear focus as well as allow for greater cooperation between their disparate but interlinked regimes Continue Reading
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News
23 Sep 2021
Authorised push payment fraud sees huge increase as criminals switch tactics
Criminals tricking people into making payments through channels such as fake emails and websites have stolen more money than payment card fraudsters Continue Reading
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News
21 Sep 2021
Open banking objectives a decade away for over a third of UK finance firms
The completion of complex open banking initiatives could still be over a decade away for many companies in the finance sector Continue Reading
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Feature
20 Sep 2021
How Estonia’s country-as-a-service scheme has attracted tens of thousands of foreign entrepreneurs
Estonia has created a country-as-a-service offering which is attracting entrepreneurs and businesses from across the world Continue Reading
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News
17 Sep 2021
JP Morgan launch of UK digital bank expected next week
JP Morgan will launch its UK digital retain bank next week, and continental Europe will be next if it’s a success Continue Reading
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Blog Post
16 Sep 2021
Digital retail: how to optimise success
GUEST BLOG: In this contributed blog post, Greg Ouillon, CTO, New Relic, talks about digital retail and how it has shifted during the pandemic. The last year has certainly changed the high street ... Continue Reading
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E-Zine
14 Sep 2021
Is 3D printing about to hit the mainstream?
In this week’s Computer Weekly, we find out about the emerging consumer services using 3D printing and ask if the technology is about to go mainstream. Our latest buyer’s guide looks at the importance of sustainable datacentres. And we analyse the risks of increasing contactless card spending limits and whether tech could help. Read the issue now. Continue Reading
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News
07 Sep 2021
ICO in bid to end cookie pop-ups
Outgoing information commissioner Elizabeth Denham will call on her equivalents across the G7 group of countries to collaborate on an overhaul of cookie consent pop-ups Continue Reading
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News
07 Sep 2021
Banking anti-fraud scheme blocks 65% more fraud
Scheme designed to protect vulnerable people against banking fraud has been expanded to include online scams Continue Reading
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News
02 Sep 2021
How high can the contactless card limit go without two-factor authentication?
The spending limit for contactless cards has reached an eyebrow-raising triple-digit figure – £100 – raising questions about the need for user authentication Continue Reading
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News
01 Sep 2021
Tech sector spends nearly €100m a year lobbying the EU
Study on technology firms’ lobbying efforts in the European Union shows the sector spends more than any other in trying to influence policies and legislation Continue Reading
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Feature
26 Aug 2021
Boots leading drive for ‘professionalisation of IT’ in retail
Boots becomes member of the BCS, the Chartered Institute for IT, as CIO Rich Corbridge accelerates drive for the ‘professionalisation of IT’ Continue Reading
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E-Zine
26 Aug 2021
CW Nordics: Klarna alumni energise Stockholm’s startup scene
Klarna, established in 2005, has not only grown into a well-known Swedish fintech brand, but former staff have gone on to create some of the Nordic region's new startup ventures that are currently riding a wave of growth. Find out more about the so-called ‘Klarna academy’. Also read in this issue why growing tech companies in Stockholm say the city's startup environment needs to diversify more. Continue Reading
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News
19 Aug 2021
Challenger banks make reputational gains in business banking
The business banking sector is a big target for digital challengers and some are already building good reputations in the market Continue Reading
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News
17 Aug 2021
What will be the bank branch balance in the digital age?
Will the traditional banks be permanently disadvantaged by the need to retain bank branches or could they turn it to their advantage? Continue Reading
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News
11 Aug 2021
Global fintech investments reach new heights
The global financial technology industry is emerging from the pandemic-triggered slowdown with record levels of investment to fuel further growth Continue Reading
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News
10 Aug 2021
Banks could be blocked from closing branches through FCA legislation
UK financial services regulator the Financial Conduct Authority considers legislation that could block some bank branch closures to ensure citizens have easy access to cash Continue Reading
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News
05 Aug 2021
Around 75% of minority tech employees don’t feel a sense of belonging at work
Research by Capgemini found just over three-quarters of global tech employees who are women or ethnic minorities don’t feel a sense of belonging at work Continue Reading
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News
04 Aug 2021
M&S launches initiative to hire software engineers
Supermarket and department store M&S has launched an initiative designed to help it find software engineering talent Continue Reading
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News
27 Jul 2021
Gaming could reduce the gamble for users of online finance
Financial gaming platform designed to educate the increasing number of amateur traders Continue Reading