E-commerce technology
-
Tip
11 Apr 2024
How to create an omnichannel marketing strategy
Marketers often struggle with the complexities of omnichannel implementation. To get started, they can set their business goals and invest in the right technologies. Continue Reading
-
News
22 Mar 2024
Nationwide building society falls victim to IT outage
Nationwide joins McDonald’s, Greggs, Sainsbury’s and Tesco as the fifth major high street name to experience an IT service outage in the space of a week Continue Reading
-
News
20 Jul 2021
Nordic banks join forces to compete with fintechs
Collaboration will be key for traditional Nordic banks to retain business amid intense competition from tech companies Continue Reading
-
20 Jul 2021
Video commerce and livestreaming make waves in retail
The growth in e-commerce during the pandemic is well documented, but the fragmented retail environment has also helped video commerce and livestreaming rise to prominence Continue Reading
-
News
15 Jul 2021
Fintech sector continues to attract investment as Revolut hits $33bn valuation
Revolut has become the most valuable financial technology firm in the UK after its latest round of investment, with plans for a ‘superapp’ Continue Reading
-
News
13 Jul 2021
UK fintech investments recovering from lost year
Fintech investments have bounced back in the first half of this year after a Covid-19-hit 2020 Continue Reading
-
Feature
12 Jul 2021
Brands opt for headless e-commerce vs. traditional commerce
For large enterprises, headless commerce breaks down websites into user-friendly modules marketers can update. SMBs can also use it, paired with WordPress and other simple tools. Continue Reading
-
Feature
12 Jul 2021
Tech and new experiences tackling trouble at t’mall
UK shopping centres are under pressure, but new concepts, tech-infused spaces, and fresh approaches to consumer engagement are revitalising the sector Continue Reading
-
Opinion
08 Jul 2021
Why identity is the central problem for the future of the internet
As debate rages over who has the right to control user identities online, is the concept of decentralised identity about to have its day? Continue Reading
-
News
06 Jul 2021
Ocado sees 19.8% increase in retail business revenue
Online retailer’s half-year results show a significant increase in revenue for its retail business, with numbers reaching £1.2bn Continue Reading
-
News
06 Jul 2021
Bank of England searches for new CIO amid once-in-a-generation project
The Bank of England is recruiting a head of IT during a period of major change in its core IT system Continue Reading
-
News
06 Jul 2021
Nordic fintech could lead the world
Will the Nordics become the fintech and open banking innovation capital of the world? Continue Reading
-
News
01 Jul 2021
Nordic mobile wallets to merge onto single tech platform
Plans underway to merge the mobile wallets of various Nordic banks into a single public cloud-based technology platform Continue Reading
-
News
29 Jun 2021
E-commerce giant Shopify upgrades Liquid, dev tools
Buoyed by the pandemic e-commerce boom, Shopify rolls out upgrades for no-code, low-code and pro-code offerings for its web platform -- and rewrites APIs to make stores faster. Continue Reading
-
News
29 Jun 2021
Bank branches will be a thing of the past in five years, say bankers
Traditional bank branches are likely to disappear from the high street in the next five years, but banking ecosystems will ensure customer service levels are high, say bankers Continue Reading
-
News
28 Jun 2021
Zopa Bank to make profit in its first year
Bank set up by peer-to-peer lending fintech firm expected to make a profit in its first year Continue Reading
-
News
25 Jun 2021
CMA to probe Amazon and Google over fake reviews
The CMA has opened an investigation into Amazon and Google over possible breaches of consumer protection law Continue Reading
-
News
25 Jun 2021
Brighton tourists charged thousands of pounds for fairground ride after Worldpay glitch
Tourists at a Brighton attraction were overcharged by thousands of pounds due to a glitch at payment processor Worldpay Continue Reading
-
News
24 Jun 2021
Visa to acquire Swedish open banking fintech for €1.8bn
Payments giant Visa agrees to pay €1.8bn to acquire Tink, a specialist open banking fintech Continue Reading
-
News
24 Jun 2021
Google hands third-party cookies a stay of execution
Google’s proposed Privacy Sandbox initiative – which will see third-party cookies phased out in the Chrome web browser – has been pushed back to 2023 Continue Reading
-
News
24 Jun 2021
Lloyds Bank to close 44 more branches
Banking group has announced the closure of a further 44 branches as customers increasingly use other channels for banking Continue Reading
-
News
18 Jun 2021
Digital banks could dominate once baby boomers pass on their wealth
Traditional banks face challenges in the coming years due to an increasing number of millennials only using digital banks Continue Reading
-
Feature
14 Jun 2021
Video commerce and livestreaming make waves in retail
The growth in e-commerce during the pandemic is well documented, but the fragmented retail environment has also helped video commerce and livestreaming rise to prominence Continue Reading
-
News
11 Jun 2021
CMA secures commitments from Google on future of cookies
The Competition and Markets Authority is opening a consultation on commitments offered to it by Google to ensure its Privacy Sandbox proposals do not harm digital advertising markets Continue Reading
-
E-Zine
10 Jun 2021
CW Europe: Amsterdam reins back datacentre developments over environmental concern
The construction of datacentres in the Netherlands’ Amsterdam region has accelerated at such a pace that their demands for electricity are causing concern, prompting city authorities and datacentre operators to open a dialogue about sustainable datacentre industry expansion. Also in this issue, find out the state of play in the adoption of open banking across Europe. Continue Reading
-
News
09 Jun 2021
RSA spins out fraud and risk unit as Outseer
RSA Security is transitioning its fraud and risk intelligence work into a new business to be called Outseer Continue Reading
-
News
09 Jun 2021
BBVA to cut 3,000 jobs in Spain as digital technology transforms industry
Spanish bank is the latest to announce swingeing branch and job cuts amid increased digital competition Continue Reading
-
News
09 Jun 2021
Klarna takes on UK credit card providers with feature that breaks up online payments
Fintech unicorn introduces feature to its app in the UK which will challenge traditional credit card providers Continue Reading
-
News
04 Jun 2021
Amazon launches apprenticeship fund for small businesses
The £2.5m Amazon Apprenticeship Fund will be aimed at helping small businesses use the government’s levy transfer scheme to access talent Continue Reading
-
News
27 May 2021
MP-backed push to stop tech giants claiming super-deduction tax relief thwarted
Move to prevent the likes of Amazon using the government's new super-deduction policy to minimise their UK tax liabilities even further fails to win support in the House of Commons Continue Reading
-
News
25 May 2021
Trust is key to keeping the digital customer happy
Consumers were forced into using digital channels during the coronavirus lockdowns, but some digital users now plan to return to the physical world Continue Reading
-
News
25 May 2021
Stockholm’s startup scene seeks more diversity
Swedish capital has created a world-leading tech startup environment, but it still lacks the diversity of people needed to move it to the next level Continue Reading
-
News
20 May 2021
Pandemic tech use heightens consumer privacy fears
Report on consumer attitudes to privacy finds evidence of a “heightened sense of fear” as digital footprints expand inexorably Continue Reading
-
News
12 May 2021
UK government publishes Online Safety Bill draft
Bill builds on previous commitments by the government, which has added new measures to uphold democracy and freedom of speech while making tech giants more accountable Continue Reading
-
News
12 May 2021
The Security Interviews: Why helpful bots could hurt vaccine roll-outs
Earlier this year, spikes in traffic to websites containing information about Covid-19 vaccines were attributed by Imperva to automated bots scraping data. Why is that a problem? Continue Reading
-
News
12 May 2021
Running a bees and spirits business on low-code
We look at how a small honey and gin producer has adapted and grown its business without requiring external software development expertise Continue Reading
-
News
06 May 2021
Government urged to add scam protections to Online Safety Bill
Group of organisations calls for the government to use the Online Safety Bill to protect people from cyber scams Continue Reading
-
News
06 May 2021
Scammers accidentally reveal fake Amazon review data
More than 13 million records relating to an organised fake review scam have been found on an unsecured ElasticSearch database, implicating hundreds of thousands of people in unethical behaviour Continue Reading
-
E-Zine
04 May 2021
How KFC put digital on the menu
In this week’s Computer Weekly, we find out how fast-food chain KFC turned to digital to survive the pandemic. Our latest buyer’s guide looks at technologies to improve office productivity for home workers. And we assess the growing problem of electronic waste and how to tackle it. Read the issue now. Continue Reading
-
News
27 Apr 2021
UK supermarkets to trial age estimation tech for alcohol purchases
Biometric age estimation technology developed by Yoti to be tested in UK supermarkets for alcohol purchases as part of government-led digital identities initiative Continue Reading
-
Feature
26 Apr 2021
How AI and automation drive better customer service
Forrester analysts explore the benefits of combining artificial intelligence with automation Continue Reading
-
E-Zine
15 Apr 2021
CW Middle East: Qatari regulator launches platform to help combat money laundering
The Qatar Financial Markets Authority is using a digital platform to enable financial services professionals to assess their knowledge of anti-money laundering and combating the financing of terrorism. Also in this issue, read how the Covid-19 pandemic has changed the IT spending patterns among enterprises in Saudi Arabia. Continue Reading
-
News
13 Apr 2021
Covid-19 left people feeling vulnerable to cyber crime
Around 15 million people in the UK experienced cybercrime in the past 12 months, with a cumulative 64 million hours wasted dealing with the fallout Continue Reading
-
News
12 Apr 2021
Another 27 Danish banks get access to open banking APIs
Nordic banks gain access to open banking capabilities from Nordic API Gateway, with an agreement through their shared IT service provider Continue Reading
-
News
09 Apr 2021
NCSC: Using your pet’s name as a password is very stupid
If your email password is still Rex, Rover or Mr Fluffles, it’s probably best to change it, the NCSC has said Continue Reading
-
News
07 Apr 2021
Digital Markets Unit starts work on codes of conduct for tech giants
Digital markets regulator officially launched to ensure tech giants such as Facebook and Google cannot exploit their market dominance to crowd out competition and stifle innovation online Continue Reading
-
News
30 Mar 2021
Asda bags ex-Marks and Spencer CIO
Carl Dawson, who has been CIO at department store M&S for six years, is leaving the retailer to become CIO at Asda Continue Reading
-
News
29 Mar 2021
Big Tech eclipses telecoms and arms giants as biggest lobbying spenders
Facebook and Amazon are spending more on lobbying and campaign contributions than any other companies in the US, including those in the arms and telecommunications sectors that have traditionally been the highest political spenders Continue Reading
-
News
29 Mar 2021
How far has open banking come in Europe?
Open banking is a relatively new concept, having come into effect in Europe only in the last couple of years. So what is the state of play? Continue Reading
-
Feature
12 Mar 2021
Amazon Go – is now the right time?
In the beginning of 2021, Amazon launched a physical store in London, but is it the right time to be investing in offline? Continue Reading
-
News
11 Mar 2021
UK digital regulators set out plans to strengthen cooperation
Digital Regulation Cooperation Forum outlines plans for the coming year, marking a shift towards a more collaborative regulatory approach Continue Reading
-
News
09 Mar 2021
UK's Starling Bank reaches unicorn status
UK app-based bank Starling reaches unicorn status following its latest round of funding Continue Reading
-
News
04 Mar 2021
Bank of Ireland to reduce branch network by almost half
Bank of Ireland is latest bank to pin its future on digital channels as customers change their banking habits Continue Reading
-
News
04 Mar 2021
UK contactless payment limit more than doubled
UK increases the amount that can be spent in one go using a contactless payments card to £100 Continue Reading
-
News
03 Mar 2021
Pandemic brings good online sales growth for smaller retailers
IMRG data shows smaller retailers did ‘astronomically well’ in online sales growth after Covid-19 took hold last year Continue Reading
-
News
02 Mar 2021
HSBC offers to help customers transitioning to digital banking as branch closures continue
HSBC is offering its customers training in how to bank digitally in a safe and effective way as it, like many banks, moves customers out of branches and towards using online services Continue Reading
-
News
26 Feb 2021
Nordic startups strive to fuel international e-commerce transformation
Nordic startups are developing technology for retailers that want to improve the customer experience when buying online Continue Reading
-
News
25 Feb 2021
MHRA and other agencies to offer new resources for scam victims
New landing page resources will replace .uk domains suspended for criminal activity to help members of the public access appropriate guidance Continue Reading
-
E-Zine
25 Feb 2021
CW Nordics: Nordic startups aim to take the lead in pet tech advances
Nordic technology startups are looking to take pet tech mainstream following the acceleration of the industry during the coronavirus pandemic. Also in this issue, read how businesses can learn lessons from Nordic technology startups to prepare employees to return to the office after Covid-19 restrictions lift. Continue Reading
-
News
22 Feb 2021
UK government set to offer fintech visa
The importance of immigrant workers to the UK's fintech sector highlighted by government planned fintech visa Continue Reading
-
News
17 Feb 2021
Swedish central bank extends digital currency project
Sweden's central bank has extended its pilot of a digital currency for at least another year Continue Reading
-
News
15 Feb 2021
Digital investments will add £232bn to UK economy by 2040
The UK economy could grow by £232bn over the next two decades if investments in digital technologies continue Continue Reading
-
News
10 Feb 2021
Dating app users warned to watch out for scammers
A vast amount of money was lost to romance scammers last year, and with millions of people isolated in lockdown the problem is getting worse, according to a report Continue Reading
-
News
09 Feb 2021
Data breaches are a ticking timebomb for consumers
Damage from data breaches goes far beyond the impact to the target organisation – an obvious fact that is too often overlooked, says F-Secure Continue Reading
-
E-Zine
09 Feb 2021
Audi fine-tunes its digital performance to boost online car sales
In this week’s Computer Weekly, the digital chief at Audi UK discusses how the carmaker is tackling the slump in new car sales. One of the largest global malware botnets has been taken down, but how much of a blow will it be for cyber criminals? And we hear how one county council made huge savings on its SAP installation. Read the issue now. Continue Reading
-
News
08 Feb 2021
Singapore tops cloud adoption in ASEAN
Nearly nine in 10 organisations in Singapore are using cloud services, but cost and security concerns remain Continue Reading
-
News
02 Feb 2021
Nordic countries dominate European online banking take-up
Nordics dominate online banking take-up in Europe, but the UK is not far behind Continue Reading
-
News
29 Jan 2021
Commerzbank announces big job cuts and branch closures
German bank is closing hundreds of branches and cutting thousands of jobs as it reshapes for the digital age Continue Reading
-
News
28 Jan 2021
JP Morgan Chase hires for UK digital bank launch
US banking giant hires in the UK in preparation for digital consumer bank launch Continue Reading
-
News
28 Jan 2021
Contactless payment limit could rise to £100 as FCA seeks industry views
UK financial services regulator is considering raising the contactless card payment limit to £100 Continue Reading
-
News
26 Jan 2021
Customers turn to cash as IT issue hits card payments at major supermarkets
IT problem at payment processing company has forced shoppers to resort to cash in Morrisons and Co-op stores Continue Reading
-
News
26 Jan 2021
Cyber fraud a national security issue, says Rusi report
A report from the Rusi think tank calls for fresh approaches to how we think about fighting fraud Continue Reading
-
E-Zine
26 Jan 2021
Salad as a service: How tech could revolutionise farming
In this week’s Computer Weekly, we find out how new technologies are supporting the rise of vertical farming, and could revolutionise food supply chains. We examine one of the biggest trends in the cloud – serverless computing. And Brexit has not yet ended the debate about UK-EU data protection. Read the issue now. Continue Reading
-
News
22 Jan 2021
Nine out of 10 UK card payments in 2020 were contactless
Contactless cards payments accounted for around 90% of card payments in the UK in 2020 Continue Reading
-
News
22 Jan 2021
ICO resumes adtech investigation
The UK Information Commissioner’s Office was criticised for ending its investigation into alleged malpractice in advertising technology, but has now resumed its probe Continue Reading
-
News
20 Jan 2021
HSBC closing more branches as customers turn to digital channel
Bank announces branch closures as it reshapes its network for the digital age Continue Reading
-
News
19 Jan 2021
Click fraud levels reach new heights in pandemic
Small companies risk losing £10,000 a year, and enterprises as much as £520,000, to cyber criminals as click fraud volumes spike Continue Reading
-
News
08 Jan 2021
Competition and Markets Authority battles with cookies and privacy
CMA is looking at proposed privacy changes to Google’s Chrome browser that could be seen as anti-competitive Continue Reading
-
Opinion
06 Jan 2021
Why Jack Ma might be too good a tech entrepreneur for China's leaders
Tech pioneer Jack Ma is facing new regulatory pressure from the Chinese authorities – is this some ideological spat, or simply that he's too good at what he does compared to the state-owned financial system? Continue Reading
-
News
05 Jan 2021
Banking trade body calls for increased contactless payment limit
UK Finance proposes an increase in the limit on spending using contactless cards Continue Reading
-
Feature
31 Dec 2020
Innovation at the shelf edge
It’s been a challenging year for stores due to Covid-19, but some retailers have found time to innovate at the shelf edge with noteworthy technology deployments Continue Reading
-
News
29 Dec 2020
Top 10 financial services stories of 2020
Here are Computer Weekly’s top 10 financial services IT stories of 2020 Continue Reading
-
News
22 Dec 2020
Swedish central bank moves e-krona project to next stage
Riksbank takes digital currency project to the next phase with Accenture building a platform to test the concept Continue Reading
-
News
22 Dec 2020
Top 10 retail technology stories of 2020
Computer Weekly looks at what 2020 had in store for the retail industry – just how did technology help retailers adapt to changing customer behaviour during the pandemic? Continue Reading
-
News
10 Dec 2020
French regulators fine Google and Amazon over cookie policies
Google and Amazon rapped over their use of advertising cookies by the French data protection authorities Continue Reading
-
News
10 Dec 2020
Challenger banks hindered by lack of customer confidence
Despite an acceleration in the use of digital banking services, challenger banks face the obstacle of winning customer trust Continue Reading
-
News
10 Dec 2020
Cyber Helpline awarded lottery funding to support victims
The Cyber Helpline, a UK charity that provides emergency support to victims of cyber crime and online stalking, is to receive funding from the National Lottery Continue Reading
-
News
09 Dec 2020
Gousto uses PagerDuty to cope with lockdown business boom
The recipe box startup has seen a huge growth in demand for its products as people shop for online dinners, which put a strain on its helpdesk Continue Reading
-
News
08 Dec 2020
Societe Generale latest banking giant to cut costs and increase digital investment
French bank Societe Generale is merging two retail brands and increasing investment in its digital offering to meet its ambitious customer acquisition plans Continue Reading
-
News
07 Dec 2020
Grindr and others patch critical Android bug
Fixes for CVE-2020-8913 deployed as app developers shore up their defences against a disclosed Google Play vulnerability Continue Reading
-
Feature
07 Dec 2020
‘Salad as a service’: retailers’ interest in vertical farming grows
Retailers are waking up to the potential of vertical farming, with technology-enabled agriculture a core part of supply chain bosses’ and food buyers’ plans Continue Reading
-
Feature
04 Dec 2020
Digital donations: retailers using technology to offer something back
Some charities require corporate support like never before, and retailers are finding new ways to use technology to facilitate donations Continue Reading
-
News
04 Dec 2020
What next for the now-profitable app-based Starling Bank?
Starling bank is the first of the new breed of UK digital banks to make a profit, so where next? Continue Reading
-
News
03 Dec 2020
Cyber Aware campaign to help safeguard Christmas shoppers
New government campaign sets out to raise awareness of online shopping fraud in the run-up to Christmas Continue Reading
-
News
03 Dec 2020
Allied Irish Bank prioritises digital services as it cuts workforce
Bank is cutting its operating costs by 10% with job cuts and facility closures, but will continue to invest heavily in technology Continue Reading
-
News
03 Dec 2020
Lax Android app developers putting millions of users at risk
Eight months after Google patched a critical vulnerability, developers have failed to update their apps, putting millions of users of apps such as dating services Bumble and Grindr at risk Continue Reading
-
News
02 Dec 2020
Covid-19: Cyber criminals will target vaccine programmes
Interpol issues a global alert to law enforcement as the UK becomes one of the first countries to approve the Pfizer/BioNTech Covid-19 vaccine for use Continue Reading
-
News
01 Dec 2020
DHL, Amazon and FedEx are most phished delivery services
DHL has emerged as the most imitated delivery brand in Europe, accounting for 77% of the total volume of phishing emails received in November 2020 Continue Reading
-
News
01 Dec 2020
22,000 malicious .uk domains suspended in past year
Nominet has suspended just over 22,000 domains in the 12 months to 31 October 2020, continuing a downward trend, and with less impact from Covid-19 than might be expected Continue Reading
-
News
01 Dec 2020
Government covers its ears as complaint by victims of Post Office abuse heads to ombudsman
Government denies responsibility for the abuse inflicted on subpostmasters by the Post Office over faulty IT system Continue Reading
-
E-Zine
01 Dec 2020
How retailers are using technology to survive
In this week’s Computer Weekly, with high street retailers struggling to survive, we look at how technology can keep stores relevant. Everyone is focusing on flash storage, but hard disk drives are still an essential part of the IT toolkit. And we examine the latest developments in the ongoing Post Office Horizon IT scandal. Read the issue now. Continue Reading
-
Feature
30 Nov 2020
How retailers are using tech to cope with changing footfall
Customer behaviour was shifting long before the coronavirus pandemic accelerated the online shopping boom, so what technology are retailers using to keep stores relevant? Continue Reading