E-commerce technology
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News
17 Feb 2025
AI-driven personalisation appealing to UK shoppers, says research
Retailers should be using artificial intelligence to increase brand loyalty through personalisation, according to research Continue Reading
By- Clare McDonald, Business Editor
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Feature
07 Feb 2025
NRF review: no escaping AI for retail in 2025
What themes will be seen in the retail tech space over the next year, according to the 2025 National Retail Federation’s Big Show? Continue Reading
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News
16 Oct 2017
How technology is transforming healthcare delivery in Gulf region
IT will transform the healthcare sector in the Gulf Cooperation Council countries over the coming years Continue Reading
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News
03 Oct 2017
Tech entrepreneur aims to take digital skills to refugees
Tech entrepreneur Emma Sinclair hopes to raise £150,000 to run an education programme for displaced young people in a Unicef programme that aims to develop skills that might otherwise be lost Continue Reading
By- Alex Scroxton, Security Editor
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Feature
27 Sep 2017
How retailers are using technology to remain relevant
From the constant innovation at Asos, Amazon and Missguided to the new supply chain prowess flaunted by Diesel and Gap, fashion retailers are investing in tech to stay relevant to their customers Continue Reading
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News
15 Sep 2017
Banks across Europe cut thousands of staff and branches as IT replaces them
Banks across Europe cut jobs and close thousands of branches as IT shakes the industry Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
12 Sep 2017
Government wants to remain in EU cyber security club after Brexit
The UK government wants to maintain deep links with the European Union’s cyber security working groups following Britain’s exit from the bloc in 2019 Continue Reading
By- Alex Scroxton, Security Editor
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News
08 Sep 2017
Millions of customer records compromised in Equifax breach
Major security breach unfolded over a two-month period, and is thought to have affected 143 million customers in the US, as well as an undisclosed number of Britons and Canadians Continue Reading
By- Alex Scroxton, Security Editor
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News
01 Sep 2017
Content delivery innovation improves user experience for e-tailer
WorldStores Group, the owner of a number of online home and lifestyle retail brands, has transformed its customer experience with enhanced content delivery capabilities from Instart Logic Continue Reading
By- Alex Scroxton, Security Editor
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News
31 Aug 2017
App-based challenger bank Starling enters next stage of its journey
Thousands of people are downloading Starling’s app every week as the bank builds its customer base Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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E-Zine
24 Aug 2017
CW Nordics: Banks and startups increase collaboration
First they were deemed a threat, now they are potential partners. According to a new report by Nordic accelerator Fintech Mundi, banks are increasingly turning to financial technology (fintech) startups in their hunt for new ideas and market opportunities. Also in this issue, read now Baker Brun, a bakery company in Norway, is modernising its business processes through the latest technologies, and hear how Stockholm’s CIO is relishing the challenge of trying to make the Swedish capital the smartest city in the world. Continue Reading
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E-Zine
22 Aug 2017
How banking technology has changed since the crash
In this week’s Computer Weekly, 10 years after the financial crash, we examine how banking technology has changed as a result of the economic crisis. We look at how GDPR, the EU’s new data protection laws, will affect your data storage strategies. And we ask if the cryptocurrency boom will remain a niche pursuit or whether the underlying technologies can bring benefits for enterprise IT. Read the issue now. Continue Reading
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News
14 Aug 2017
Most consumers think they are more digitally savvy than some retailers
Consumers are becoming increasingly digital in the way they shop, and a survey shows nearly 60% think they are more digitally innovative than some retailers Continue Reading
By- Clare McDonald, Business Editor
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News
10 Aug 2017
CIO interview: Daniel Gebler, chief technology officer, Picnic
The Netherlands has the highest supermarket density in the world, yet a technology company has been able to gain market share from the established order Continue Reading
By- Kim Loohuis
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News
09 Aug 2017
Nordic countries top digital nations ranking, but risk stalling
Nordic countries are leaders when it comes to digitisation – but they must continue to innovate to retain their position Continue Reading
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E-Zine
01 Aug 2017
The fields of Athenry – how Apple’s datacentre plans are causing turmoil in a small Irish town
In this week’s Computer Weekly, we look into Apple’s controversial plans to build a huge datacentre in a small town in the west of Ireland, and hear the local arguments it has caused. We find out how the Met Office is managing the vast quantities of data it uses for weather forecasting. And we examine Google plans to bring artificial intelligence tools to the job recruitment market. Read the issue now. Continue Reading
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News
25 Jul 2017
North Korean web users enjoy Amazon, Facebook and YouTube, report claims
Threat intelligence specialist Recorded Future claims that the North Korean elite are as plugged in to the worldwide web as any western citizen Continue Reading
By- Alex Scroxton, Security Editor
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News
24 Jul 2017
Mastercard outlines future digital payment platforms after improvements to Qkr
Mastercard has developed its mobile app, Qkr, for spectators at The Open Championship. The improvements further demonstrate new digital payment platforms offered by the company Continue Reading
By- Zach Emmanuel, Computer Weekly
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News
24 Jul 2017
Tesco expands reach for same-day grocery delivery
Supermarket retailer Tesco announces it will be extending its offering of same-day delivery for groceries to across the UK Continue Reading
By- Clare McDonald, Business Editor
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Photo Story
13 Jul 2017
Wimbledon 2017: The tech behind the tennis
Each year IBM and Wimbledon work together to deliver an excellent sporting experience to both fans and players through the use of technology Continue Reading
By- Clare McDonald, Business Editor
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News
13 Jul 2017
Visa encourages US businesses to go cashless with £500,000 in hard cash
Card giant offers small US businesses financial support to upgrade their payments technology if they agree to abandon cash Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
12 Jul 2017
UK ranked as top 10 digital economy
The UK has been ranked among the top 10 nations in terms of digital capabilities Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
11 Jul 2017
How IT can work alongside marketing to deliver on digital expectations
A recent digital customer experience summit hosted by Adobe has highlighted the link between IT, in-house talent development and change management Continue Reading
By- Cliff Saran, Managing Editor
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Feature
10 Jul 2017
Cryptocurrencies: a niche pursuit?
Cryptocurrencies are on the rise, but why have digital currencies yet to reach the mainstream market? Continue Reading
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News
06 Jul 2017
Sainsbury’s Group sales grow as Argos boosts performance
Group reports 8% increase in online grocery business and 10% rise in online Argos sales as total like-for-like sales jump 2.3% in first quarter Continue Reading
By- Clare McDonald, Business Editor
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News
29 Jun 2017
App-based banking continues its ascent in the UK
The number of people banking from their mobile phones is increasing as more services are made available through the channel Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
26 Jun 2017
Court ruling on Apple’s Irish datacentre planning dispute delayed by ‘shortage of judges’
The outcome of a judicial review into Apple's plans to build a datacentre in County Galway was delayed on Friday 23 June because of a shortage of judges, it has emerged Continue Reading
By- Caroline Donnelly, Senior Editor, UK
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News
23 Jun 2017
Swedish fintech Klarna gains full banking licence
Swedish online payments provider Klarna becomes one of “the largest banks in Europe” after being granted an EU-wide banking licence by the Swedish Financial Supervisory Authority Continue Reading
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News
22 Jun 2017
Waitrose joins John Lewis for Jlab 2017
The 2017 JLab will see Waitrose, John Lewis and JLP Ventures band together to mentor and develop several retail technology startups Continue Reading
By- Clare McDonald, Business Editor
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News
20 Jun 2017
Tesco customers miss out on deliveries due to tech fault
A glitch in the supermarket’s store-side systems has meant Tesco’s deliveries to customers have been delayed Continue Reading
By- Clare McDonald, Business Editor
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News
14 Jun 2017
Microchips implanted in hands could be in use for payments in 20 years
UK consumers are becoming more accepting that biometric authentication will become the norm for payments Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
08 Jun 2017
Smart farming, IoT only way to feed growing population, says Beecham report
A report from IoT sector analyst Beecham says the agricultural industry will need to embrace smart farming methodologies to support the growing human population Continue Reading
By- Alex Scroxton, Security Editor
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E-Zine
08 Jun 2017
Ethical fears hinder growth of artificial intelligence in France
In this issue, read how France’s relatively slow adoption of artificial intelligence is partly the result of public confusion, and partly due to the way the French have approached the ethical debate around AI. Also, read now organisations in Europe are failing to address the most important risks because they do not have a structured approach to complying with the EU’s General Data Protection Regulation. And find out why, after 17 years, Dutch university TU Delft is saying goodbye to its legacy learning management system. Continue Reading
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News
06 Jun 2017
HSBC launches global social network for businesses
HSBC Bank is helping its business customers connect with potential partners through a digital hub Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
30 May 2017
Taiwan’s OwlTing taps blockchain to improve food safety
The e-commerce company is using blockchain technology to provide consumers with greater transparency on food sources and production processes Continue Reading
By- Aaron Tan, TechTarget
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News
24 May 2017
Dubai financial services regulator launches temporary licence aimed at fintechs
Dubai is making it easier for financial technology companies to test out their ideas through a temporary licence Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
24 May 2017
Interview: Nick Bleech, head of information security, Travis Perkins
Last year, Travis Perkins implemented Splunk to help it to respond more quickly to security threats. Now, the business is looking into machine learning and a single customer view Continue Reading
By- Clare McDonald, Business Editor
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News
16 May 2017
Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus
Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
15 May 2017
Toys R Us introduces tablets for store staff
Toy and games retailer Toys R Us is trialling the use of tablets for store assistance to provide a better customer service experience Continue Reading
By- Clare McDonald, Business Editor
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News
11 May 2017
Made.com trialling real-time chat for customer advice
Online retailer Made.com has partnered with Hero so showroom staff can chat live with online shoppers to help with queries and shopping decisions Continue Reading
By- Clare McDonald, Business Editor
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News
10 May 2017
Blockchain economy on the horizon
Blockchain technologies will enable many new and disruptive business models than the internet itself, an expert predicts Continue Reading
By- Warwick Ashford, Senior analyst
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News
03 May 2017
Mayor of London seeks chief digital officer
Capital’s first-ever chief digital officer will oversee the digital transformation of public services across London Continue Reading
By- Alex Scroxton, Security Editor
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News
27 Apr 2017
Case study: Specsavers furthers digital transformation with single customer view
UK retailer Specsavers has been in the process of digital transformation for several years, and has now partnered with Fujitsu to eliminate disparate systems and create a single customer view Continue Reading
By- Clare McDonald, Business Editor
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E-Zine
13 Apr 2017
CW Middle East: UAE faces IT recruitment challenge
In this issue, read how organisations in the UAE face a challenge to attract and retain top-quality CIOs and other key IT staff as the region seeks to tackle a technology skills gap. Also, Dubai’s Roads and Transport Authority has revealed that plans to unveil passenger-flying cars are in the final stages, with the initiative expected to launch in July 2017. Meanwhile, the UAE is mirroring global trends by eagerly adopting virtual reality technology. Continue Reading
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E-Zine
11 Apr 2017
Virtual reality in healthcare
In this week’s Computer Weekly, we find out how virtual reality technology is starting to be used to improve health and patient care. We examine the new UK tax laws that are causing IT contractors to quit government digital projects. And we analyse the software licensing issues arising from SAP’s recent court case over indirect access to its applications. Read the issue now. Continue Reading
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News
10 Apr 2017
The Graze journey: from pureplay to multi-channel
Health food retailer Graze began as an online subscription platform, but has used customer data to successfully cross the boundary into the physical retail space, says CEO Anthony Fletcher Continue Reading
By- Clare McDonald, Business Editor
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News
10 Apr 2017
Customer expectation is biggest problem for retail, says panel
As retailers increasingly try to serve consumers across online, in-store and mobile, the main challenge they face is consumer expectation, according to a panel of experts Continue Reading
By- Clare McDonald, Business Editor
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News
07 Apr 2017
How Game used data to transform store experience and drive personalisation
Group insight director at video games retailer explains how customer interaction data has been used to create a personalised experience in-store Continue Reading
By- Clare McDonald, Business Editor
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E-Zine
04 Apr 2017
UK tech braced for Brexit
In this week’s Computer Weekly, as the UK government invokes Article 50 to leave the EU, we find out the tech sector’s concerns over two years of Brexit uncertainty. Our latest buyer’s guide looks at how to deploy SAP Hana, the software giant’s in-memory database suite. And we ask CIOs what they think about blockchain, the distributed ledger technology that’s generating so much excitement (and hype) in the IT community. Read the issue now. Continue Reading
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News
03 Apr 2017
Less than 8% of retailers respond to customer queries across all channels
The omni-channel environment of the retail industry is raising customer service expectations, but very few retailers are responding to consumers on all of the channels they offer Continue Reading
By- Clare McDonald, Business Editor
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E-Zine
28 Mar 2017
Making the UK fit for 5G
In this week’s Computer Weekly, we look at the government’s new 5G strategy and assess whether it’s enough to stimulate development of next generation mobile networks. We meet some of the Silicon Valley startups hoping to revolutionise big data analytics. And we examine how to prevent the move to DevOps from harming work-life balance for IT professionals. Read the issue now. Continue Reading
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E-Zine
09 Mar 2017
CW Europe: Technology poses new risks to jobs, economies and society
Rapid advances in technology could have destabilising effects on employment and economic growth, and could exacerbate social unrest, the World Economic Forum (WEF) warned. Society’s failure to keep pace with technology change was a key risk under discussion at Davos in January. Continue Reading
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News
09 Mar 2017
Nordea brings social aspect to saving with fintech startup Spiff
Nordea launches a mobile savings app from Norwegian finanical technology company Spiff Continue Reading
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News
07 Mar 2017
Retail industry steps up the fight against rising cyber threats
UK retail body BRC publishes the first of its kind step-by-step guide on how to manage cyber security threats Continue Reading
By- Warwick Ashford, Senior analyst
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News
01 Mar 2017
Alibaba runs academy to find future e-commerce leaders
Online marketplace firm Alibaba launches a global academy designed to find and train young people to join the e-commerce landscape Continue Reading
By- Clare McDonald, Business Editor
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E-Zine
23 Feb 2017
CW Nordics: Top IT priorities for Nordic CIOs in 2017
In this first issue of CW Nordics in 2017 we take a look what CIOs in the region are expecting in the year ahead. We asked a select group of CIOs and analysts in Denmark, Finland, Norway and Sweden what IT projects are at the top their priority lists. Also read about the Nordic region as a hotspot for IT startups, with Sweden punching above its weight in financial technology. And find out how board executives at healthcare company Elekta are analysing workforce data to make better strategic decisions. Continue Reading
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Photo Story
13 Feb 2017
The technology transforming the retail industry
The retail space is evolving rapidly as brick-and-mortar stores try and compete with pureplays such as Amazon. Omni-channel retailing has increased the pressure on retailers to deliver a fast, reliable service whilst also ensuring their brand offers a personalised customer experience. This picture gallery looks at some of the technology innovations that are driving and transforming the retail industry such as in-store technology, robotics and artificial intelligence. Continue Reading
By- Clare McDonald, Business Editor
- Cliff Saran, Managing Editor
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News
13 Feb 2017
Santander introduces voice-controlled payments
Santander has taken its voice-controlled banking initiative to the next phase, with customers now able to make payments by voice Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
13 Feb 2017
Autodata turns to big data to predict vehicle failures
Vehicle data company sees 30% jump in revenue after moving to open source software and opening its data to garages, insurers and parts companies Continue Reading
By- Bill Goodwin, Computer Weekly
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E-Zine
09 Feb 2017
CW Benelux: Is there a Dutch digital delusion?
On government and business levels, the Netherlands aspires to be a digital leader in Europe, but it may be losing ground because of a lack of research and development investment. Also in this issue, IT decision makers based in the Benelux region are less confident than their European neighbours that IT budgets will increase in 2017, and Dutch bank ING, which used digital technology to reinvent itself after the financial crash, is about to reinvent itself again. Continue Reading
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News
07 Feb 2017
Just Eat uses startup accelerator to stay ahead in foodtech
Online food ordering service’s head of corporate ventures explains how helping startups through its accelerator programme helps it to keep in the centre of the food technology ecosystem Continue Reading
By- Clare McDonald, Business Editor
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News
01 Feb 2017
Finnish city takes €10bn leap into digitisation
Tampere is encouraging its people, businesses and government organisations to come together to make digital transformation work for everyone Continue Reading
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Opinion
31 Jan 2017
How AI is disrupting the role of call centres and call centre staff
Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch Continue Reading
By- Lara Ponomareff, CEB
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News
31 Jan 2017
Retail tech training – an opportunity to drive employee retention?
A job in retail is often the first employment many people will have, so could technology training increase the retention of store staff? Continue Reading
By- Clare McDonald, Business Editor
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News
23 Jan 2017
Lululemon turns to digital transformation to support consumer community
Athletic apparel retailer’s executive vice-president of digital explains how the brand has used digital transformation to support its core value of a community ecosystem Continue Reading
By- Clare McDonald, Business Editor
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News
19 Jan 2017
Southampton FC signs up to cloud-based e-commerce
The cloud-based system by Advanced supports fan engagement and is able to handle peaks in traffic on Southampton FC’s website Continue Reading
By- Cliff Saran, Managing Editor
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News
18 Jan 2017
Quip acquisition of Unity&Variety beefs up subsidiary
Salesforce hopes to add visual and creative elements to its document tool, while Commerce Cloud's integration with Facebook Ads hopes to make buying easy. Continue Reading
By- Jesse Scardina, News Writer
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News
17 Jan 2017
HSBC appoints technology advisers to keep pace with IT changes
Bank hopes to gain knowledge about technologies such as artificial intelligence and biometric security through its new technology advisory board Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
17 Jan 2017
Aldo uses Salesforce to drive ‘customer delight’
Luxury retailer is using Salesforce to drive engagement, a seamless experience and customer loyalty Continue Reading
By- Clare McDonald, Business Editor
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News
12 Jan 2017
Lloyds Bank digital banking problems an industry warning
Lloyds Bank’s digital banking problems still unresolved after a second day Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
11 Jan 2017
Tech focus helps Singapore go second in globalisation index
Singapore is the second most globalised economy in the world and its IT infrastructure is critical to this achievement Continue Reading
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News
06 Jan 2017
Half of the younger generation still prefer a traditional checkout
The use of technology in retailers is increasing, but despite growing omni-channel adoption, many young people still prefer a traditional checkout Continue Reading
By- Clare McDonald, Business Editor
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Blog Post
30 Dec 2016
Just Eat showcases innovative “food tech” - the future of online delivery
Online food delivery service Just Eat has a number of ideas for how food tech will influence the future of online food delivery, including technologies such as augmented reality (AR) artificial ... Continue Reading
By- Clare McDonald, Business Editor
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News
30 Dec 2016
Top 10 financial services stories of 2016
Here are 10 of the most popular fintech articles on Computer Weekly in 2016 Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
22 Dec 2016
Almost 90% of customers say social media availability affects brand loyalty
Customers expect to be able to contact brands via social media, with nine out of 10 claiming availability of a brand through their preferred social channel has an impact on their retailer loyalty Continue Reading
By- Clare McDonald, Business Editor
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News
07 Dec 2016
The United Arab Emirates enterprise IT trends for 2017
The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT Continue Reading
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News
02 Dec 2016
Academics link payment card vulnerability to Tesco Bank cyber heist
UK academics uncover a vulnerability in online payment systems, which they say could have been used in the Tesco Bank cyber heist Continue Reading
By- Warwick Ashford, Senior analyst
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News
30 Nov 2016
Mastercard uses artificial intelligence for transaction approval
Mastercard is using artificial intelligence to reduce the number of transactions that are wrongly declined, while maintaining security Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
24 Nov 2016
How InterContinental Hotels connects with real-time marketing
InterContinental Hotel Group’s European marketing manager, Charlie Aspey, tells Computer Weekly how the firm has deployed dynamic email marketing across all its hotel brands Continue Reading
By- Clare McDonald, Business Editor
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News
23 Nov 2016
Nationwide breaks norm and opens branch because of technology
Nationwide Building Society is bringing a bank branch back to Glastonbury to try out new technology on customers Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
17 Nov 2016
Lending platform pioneer Zopa aims to become a UK bank
Zopa, the company that pioneered the peer-to-peer lending sector with its tech platform, looks to add more disruption to the retail banking market Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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E-Zine
17 Nov 2016
CW Benelux: Mobile payments boom
In this quarter’s CW Benelux, we look at how a combination of the right technology and consumer acceptance is driving mobile commerce in the Netherlands. We also hear from the CIO of Brussels Airlines, which is transforming its business digitally through a strategy that links traditional IT with its customers through a digital skin, and the CIO of HR services provider Randstand Group Netherlands, for which technology is becoming crucial in its communication with clients and candidates. Read the issue now. Continue Reading
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E-Zine
15 Nov 2016
Counting the cost of financial cyber crime
In this week’s Computer Weekly, the cyber security of banks is under scrutiny after an attack on Tesco Bank leads to millions lost in fraudulent transactions. Our latest buyer’s guide, on server operating systems, looks at the new features in Windows Server 2016. And Coca-Cola explains how a move to the cloud is helping motivate staff. Read the issue now. Continue Reading
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E-Zine
08 Nov 2016
The march of the robot workers
In this week’s Computer Weekly, we look at how artificial intelligence is being used to automate existing jobs, including roles as varied as IT administrators and customer service agents. Capital One’s European CIO talks about how to create an agile business. And we offer tips on how to deal with an Oracle software audit. Read the issue now. Continue Reading
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News
01 Nov 2016
Insurers face same legacy system battle as retail banks
The biggest barrier to insurance companies adopting digital technology is their heavy reliance on legacy IT systems Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
26 Oct 2016
John Lewis chooses three retail tech startups to receive 2016 JLab funding
Department store retailer John Lewis selects three retail tech startups to receive their share of the £200,000 JLab funding pot Continue Reading
By- Clare McDonald, Business Editor
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News
25 Oct 2016
Australian IT spending to be near A$85bn in 2017
Australian CIOs must plan digital platforms that can connect to customer and business networks – or risk losing customers Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
25 Oct 2016
How collaboration will feature in the future of digital supermarkets
Morrisons’ new deal with Ocado has helped the supermarket chain expand its online capabilities, but will we see more collaboration between retailers and digital service providers in the future? Continue Reading
By- Clare McDonald, Business Editor
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E-Zine
25 Oct 2016
25 years of Linux
In this week’s Computer Weekly, 25 years after Linus Torvalds released the Linux kernel, we look at how the open-source operating system has influenced modern-day IT. Our new buyer’s guide covers the fast growing technology of object storage. And we examine the rise of corporate wireless networking. Read the issue now. Continue Reading
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News
25 Oct 2016
Insurers are joining fintech party
Insurers are held back from digital transformation by legacy systems, but insurance-focused IT startups offer them hope Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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E-Zine
20 Oct 2016
Reinventing Bahrain’s Kanoo Group through digital technology
In this quarter’s CW Middle East ezine, we feature the IT journeys of three companies in the region with detailed analysis of recent IT projects that were designed to support business transformation in a changing world. We hear how Bahrain-based conglomerate Kanoo Group is dealing with a company-wide digital transformation, Zahid Group’s biggest-ever IT investment, and how Rotana Hotels is centralising security. Continue Reading
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News
14 Oct 2016
Retail websites riddled with security holes, researchers warn
Retailers urged to improve the security of their online stores amid a series of discoveries of cyber criminal campaigns to exploit vulnerabilities in retail websites Continue Reading
By- Warwick Ashford, Senior analyst
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News
13 Oct 2016
IT startups suffer from strict, out-of-date Dutch laws
The Netherlands government needs to ensure that legislation enables disruptive technology to flourish Continue Reading
By- Rian van Heur
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News
07 Oct 2016
Dunkin’ data – how one firm is going donuts for data analytics
The director of consumer technology and mobile for Dunkin’ Donuts explains how the retailer uses Splunk to manage customer satisfaction through data Continue Reading
By- Clare McDonald, Business Editor
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News
29 Sep 2016
Trust issues stifling digital economy growth, study shows
Businesses that have products and services based on trust have a significant opportunity to future-proof their business, but those who do not risk being side-lined, a study shows Continue Reading
By- Warwick Ashford, Senior analyst
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News
26 Sep 2016
Emirates Islamic bank and the Muslim finance revolution
The CIO at Dubai-based bank Emirates Islamic tells Computer Weekly how IT is supporting the company through industry change Continue Reading
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News
26 Sep 2016
Bangkok Airways takes customer service to the cloud
Airline is the latest Southeast Asian organisation to harness cloud-based software to improve customer services, deploying the Oracle Service Cloud Continue Reading
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News
22 Sep 2016
Pizza Hut Hong Kong rips up traditional CRM rule book
IT director of parent company Jardine Restaurant Group has transformed the way Pizza Hut interacts with customers in Hong Kong and plans the same in Myanmar and Vietnam Continue Reading
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News
13 Sep 2016
Banks and fintech firms respect each other, says HSBC boss
The relationship between banks and fintech companies has sweetened over the past five years with mutual respect evident, says HSBC boss Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
29 Jul 2016
German digital bank Fidor acquired by French banking giant
Fidor CEO says merger with BPCE will allow challenger to continue its international expansion Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
13 Jul 2016
Panera transforms digital infrastructure with Cisco
At Cisco Live in Las Vegas, Blaine Hurst from café chain Panera explained how he transformed the company’s infrastructure based on Cisco and Apple devices Continue Reading
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Opinion
12 Jul 2016
Was that it? Business as usual for fintechs after Brexit vote
Following the Brexit vote, Fintech Times editor Bird Lovegod describes how financial services IT startups are getting on with business as usual Continue Reading
By- Bird Lovegod