E-commerce technology
-
Tip
11 Apr 2024
How to create an omnichannel marketing strategy
Marketers often struggle with the complexities of omnichannel implementation. To get started, they can set their business goals and invest in the right technologies. Continue Reading
-
News
22 Mar 2024
Nationwide building society falls victim to IT outage
Nationwide joins McDonald’s, Greggs, Sainsbury’s and Tesco as the fifth major high street name to experience an IT service outage in the space of a week Continue Reading
-
Feature
29 Oct 2018
Manchester’s evolution from rag trade to e-commerce riches
As Amazon and Moonpig plan to open Manchester hubs, the focus once again turns to the city’s in-demand digital and e-commerce scene Continue Reading
-
News
29 Oct 2018
Retail tech spending will grow 3.6% globally in 2019, predicts Gartner
Global spending on technology in the retail sector is set to grow by 3.6% in 2019, according to predictions by Gartner analysts Continue Reading
-
News
24 Oct 2018
SMEs use fintech in fight against online giants, but fears remain
Online SMEs are turning to financial technology to help them make payment processes easy for customers as they try to compete with online giants Continue Reading
-
Feature
19 Oct 2018
CIO interview: Tamara Lohan, founder and CTO of Mr & Mrs Smith
Head of technology and co-founder of luxury travel firm Mr & Mrs Smith explains how the firm is revamping its technology to provide customers with a seamless experience Continue Reading
-
Blog Post
19 Oct 2018
Addicted to clicks? Would you try online retail rehab?
In early October 2018, fintech firm iZettle ran a rehab centre for online shopping addicts to show the impact e-commerce has on the highstreet. But will this change customer habits? Spoiler alert, ... Continue Reading
-
News
19 Oct 2018
Russians using less cash after accelerated use of electronic payments
Russians are increasingly using electronic payments rather than cash, a recent study by Sberbank has found Continue Reading
-
News
18 Oct 2018
Amazon to open Manchester R&D centre and create 1,000 skilled jobs
Online retail giant will open a new office in Manchester and expand others to house 1,000 new skilled research and development employees in the UK Continue Reading
-
News
12 Oct 2018
Moonpig to open technology hub and create 50 new roles
Greeting card company chooses Manchester for its first tech hub because of the city’s thriving tech scene and “exceptional” pool of talent Continue Reading
-
News
12 Oct 2018
ASOS launches voice shopping on Google Assistant
Online fashion brand introduces voice shopping service to help customers navigate its thousands of products more easily Continue Reading
-
E-Zine
11 Oct 2018
CW Middle East: Middle East warms to humanoid robots
Countries in the Middle East are warming to humanoid robotics, robotic process automation and artificial intelligence as these technologies become widely accepted globally. Also in this issue, read why Saudi Arabia has called on London’s fintechs to set up in the country with the promise of government support, and find out how the Gulf Warehousing Company has introduced cloud-based technology to replace paper processes used by its HR department. Continue Reading
-
Feature
03 Oct 2018
Why are so few electric vehicles used for online shopping deliveries?
UK retailers appear to be in the electric vehicle slow lane when it comes to online shopping deliveries, but changes are imminent Continue Reading
-
Opinion
02 Oct 2018
While Brexit rages on, the UK needs to be looking at the global picture
Talks at the World Trade Organisation in October will shape the future of digital trade, and it is crucial the voice of UK tech is heard Continue Reading
-
News
01 Oct 2018
UK will unilaterally tax web giants, says Hammond
Chancellor threatens to go it alone on tax reform for digital services businesses if an international agreement cannot be reached Continue Reading
-
News
01 Oct 2018
Mobile will be more disruptive for retail than online, says Facebook representative
Facebook’s retail industry head says mobile technology is likely to cause a bigger shift in retail than online shopping did Continue Reading
-
News
28 Sep 2018
Finland’s e-retail sector driven by international growth
Finland has a fast-growing e-retail industry as a positive consequence of the huge job cuts at Nokia Continue Reading
-
News
27 Sep 2018
Explosion in fake data-stealing shopping sites
Cyber attackers are ramping up efforts to steal personal data by setting up look-alike domains that pose a phishing risk to online shoppers, researchers warn Continue Reading
-
News
27 Sep 2018
Best supply chain firms are masters of data and automation
Europe’s best supply chains are making the most out of e-commerce, customer insights and robotic process automation, according to Gartner Continue Reading
-
Feature
24 Sep 2018
Mobile-first strategy rings true for jeweller
Mobile has played a key role in how London jeweller Taylor & Hart has changed the rules for buying a ring Continue Reading
-
News
20 Sep 2018
Credit card giants step up AI fraud detection
While Capital One and Mastercard delve into AI and machine learning to detect credit card fraud, IBM joins the ranks of AI vendors with AI bias detection tools. Continue Reading
-
Feature
20 Sep 2018
Doorstep challenge: How retailers are innovating on delivery and fulfilment
Every retailer selling online in 2018 needs great shipping options for customers who have got used to an expanding list of choices. How are some retailers developing the proposition, and where does technology fit into the equation? Continue Reading
-
Feature
20 Sep 2018
How is Google taking on Microsoft Office in retail?
Carrefour represents a big-name contract win for Google’s G Suite, but will Microsoft Office still be dominant across retail? Continue Reading
-
News
20 Sep 2018
Asda outsources app development to support digital future
Supermarket chain Asda is outsourcing its application development to HCL to access and build skills and experience in agile development methods Continue Reading
-
News
19 Sep 2018
Waitrose to launch same-day delivery trial
High-end supermarket Waitrose is partnering with retail delivery startup On the Dot to trial same-day delivery for its food and wine goods Continue Reading
-
News
19 Sep 2018
Santander plans UK tech hub in Milton Keynes
Santander is opening a UK tech hub in Milton Keynes that will have 5,000 staff Continue Reading
-
News
19 Sep 2018
BMW innovation lab bears fruit with insurtech deal
BMW has struck a deal with one of the tech startups that participated in its innovation incubator Continue Reading
-
News
17 Sep 2018
Middle East hungry for digitisation, says GE’s Bill Ruh
The Middle East is among the most enthusiastic regions in terms of applying digital business models to traditional industries Continue Reading
-
Opinion
14 Sep 2018
Capitalism too short-termist? The tech sector suggests otherwise
Many observers criticise businesses and stock markets for being too short-termist – but if that was the case, how did Amazon, Uber and their ilk ever come into existence? Continue Reading
-
News
13 Sep 2018
John Lewis blames profit drops on high IT costs
Department store John Lewis has pinned the blame on high IT costs and the rising price of store real-estate for a drop in profit Continue Reading
-
Feature
10 Sep 2018
The use cases, challenges and benefits behind retail AI
Retailers have been collecting customer data for years, and with AI technology now available to help them use it effectively, they’re jumping at the chance – but what challenges lie ahead? Continue Reading
-
News
07 Sep 2018
Why AI should assist humans, not replace them
At the 2018 Disruption Summit in London, BT’s lead of customer insight and futures said artificially intelligent systems should be there to assist humans, not get rid of them Continue Reading
-
News
07 Sep 2018
Argos launches voice shopping capability on Google Home Assistant
Retailer Argos has developed a voice shopping service so customers can reserve items for pickup using the Google Home Assistant app Continue Reading
-
News
06 Sep 2018
How Rituals is using Salesforce Commerce cloud to replicate physical experience online
Cosmetics firm Rituals is using Salesforce Commerce Cloud to translate its website into 25 languages, helping the brand reach customers its physical stores can’t Continue Reading
-
News
05 Sep 2018
The fintech startups to watch in the UK
Tech Nation’s choice of fintech companies to back reflects the changes expected to hit financial services IT Continue Reading
-
News
05 Sep 2018
How Ocado has disrupted its own model
At the Disruption Summit in London, Ocado’s head of technology explained how the firm built a technology-based model for efficient grocery delivery and how it has been disrupting that ever since Continue Reading
-
News
03 Sep 2018
CIO interview: Ian Cohen, global CIO, Addison Lee
Addison Lee’s global CIO is building a business strategy and ensuring the transport company has a flexible platform for growth Continue Reading
-
News
29 Aug 2018
Heineken and Oracle create chatbot helper for polo events
Beer brand Heineken has enlisted the help of Oracle to create a chatbot to assist people attending the annual Heineken Urban Polo events ahead of expansion in 2019 Continue Reading
-
News
28 Aug 2018
Debenhams rolls out Doddle click-and-collect service in all its stores
Debenhams and parcel collection and return firm Doddle are working together to roll out Doddle’s click-and-collect services to all of the retailer’s stores Continue Reading
-
News
23 Aug 2018
No Deal Brexit papers warn of stark future for UK tech
The government has published the first of its No Deal Brexit contingency planning notices, containing sobering messages for the UK technology industry Continue Reading
-
Blog Post
17 Aug 2018
Australian e-commerce company shrugs off US behemoths with cloud move
Australia's eCorner has signed a deal with Macquarie Cloud Services to help it use public cloud services to fend off growing competition from larger US providers. The Sydney-based e-commerce ... Continue Reading
-
Blog Post
15 Aug 2018
Taste the deference
Sainsbury’s is trialling its first ever till-free supermarket, entrusting us with the task of scanning our own items via our smartphones. This comes as good news for those of us who feel the ... Continue Reading
-
News
15 Aug 2018
Apple faces strong competition from Amazon
As Apple is set to become the first trillion dollar company, a strong rival is only just behind – and it's not Google or Samsung. Continue Reading
-
News
14 Aug 2018
Consumers accept fraud danger as online shopping increases, research finds
The majority of UK consumers see the threat of online fraud as “inevitable” as e-commerce popularity rises Continue Reading
-
News
14 Aug 2018
Phishing remains top fraud enabler, RSA reports
Phishing is the most popular way of enabling fraud for cyber criminals, who are also increasingly using rogue mobile apps, mobile browsers and social media, a report reveals Continue Reading
-
News
13 Aug 2018
Banks lead in digital era fraud detection
All e-commerce businesses should follow the banks’ lead in how to detect fraud in the digital era, says RSA fraud and risk expert Continue Reading
-
News
08 Aug 2018
Nordic fintech becomes a significant global player
The Nordic region accounted for three of the 10 biggest financial technology deals in the first half of 2018 Continue Reading
-
News
07 Aug 2018
M&S partners with Doddle for easier click-and-collect returns
Retailer is using Powered by Doddle on its in-store devices to allow returns of online items, as well as the use of click-and-collect services Continue Reading
-
News
06 Aug 2018
Sweaty Betty revamps website to cater for digital customers
Activewear brand has partnered with e-commerce firm Tryzens to launch a responsive site that is better suited to its increasingly digital customers Continue Reading
-
News
02 Aug 2018
Three-quarters of UK adults have not heard of open banking
Open banking will struggle to deliver what it promises unless people are made aware of its existence and what it could do for them Continue Reading
-
News
31 Jul 2018
Why Pinterest pinpointed features for the visually impaired
Ideas curation site has developed features for people with visual impairment. Its lead designer explains what has been changed and why it matters Continue Reading
-
News
31 Jul 2018
3 Hong Kong gears up for 5G with “epic” transformation
The Hong Kong telco is putting in an advanced technical architecture that will streamline and automate internal processes and IT as it prepares for the 5G era Continue Reading
-
News
30 Jul 2018
M&S aims to give 1,000 employees data skills
Luxury supermarket Marks and Spencer has partnered with Decoded to create a programme aimed at teaching its employees data skills Continue Reading
-
Opinion
25 Jul 2018
Smart cities face challenges and opportunities
IHS Markit analysts Noman Akhtar and Kevin Hasley assess the way forward for smart city technology projects around the world Continue Reading
-
News
24 Jul 2018
MPs call for inquiry into smart meter roll-out
Government urged to conduct a review of the roll-out of smart meters for electricity and gas, and to intervene to tackle a number of failures Continue Reading
-
News
19 Jul 2018
Just Eat on the lookout for 150 tech professionals
Online food marketplace Just Eat has announced it is on the lookout for talent to fill 150 technology roles, 80 of which have been recently created Continue Reading
-
News
18 Jul 2018
Walmart and Microsoft partner to boost digital in retail
US retail giant Walmart has signed a five-year partnership with Microsoft, with the aim of speeding up its digital transformation Continue Reading
-
News
18 Jul 2018
Google record fine could lead to Android fork
Amazon’s Android was one of the operating systems mentioned by the European Commission as it imposed a record €4.34bn fine on Google Continue Reading
-
News
12 Jul 2018
Saudi’s growing e-commerce market offers global tech opportunities
Saudi Arabia's e-commerce sector is set to explode, and the IT sector in the country will see increased demand as a result Continue Reading
-
News
12 Jul 2018
Half of young girls don’t think tech careers are exciting
Young women are put off of technology careers because they don’t perceive them to be exciting, according to research Continue Reading
-
News
09 Jul 2018
Holiday Extras uses machine learning and artificial intelligence for personalisation
Travel firm Holiday Extras has introduced machine learning and artificial intelligence into its smartphone app to give users a more personalised experience Continue Reading
-
News
08 Jul 2018
TechUK calls on UK to adopt recent EU trade deals to boost digital sector
The EU deal with Canada, as well as forthcoming trade agreements with Japan, Singapore and Vietnam, could boost the UK tech sector – if adopted after Brexit Continue Reading
-
News
06 Jul 2018
How changes in retail law could affect customer experience
New payments regulations could increase the amount of times customers will need to use two-factor authentication to make a purchase, potentially putting a strain on customer experience, according to MasterCard Continue Reading
-
News
04 Jul 2018
Inside Alibaba Cloud’s Southeast Asia playbook
Alibaba Cloud is working closely with local customers in joint innovation projects, and has started to launch new services for Chinese and international customers simultaneously to narrow the service gap Continue Reading
-
News
03 Jul 2018
UK financial services firms up tech investments to fuel new services
Driven by the need to offer new services, as well as meet industry regulations, UK financial services firms are increasing spending on IT Continue Reading
-
Feature
28 Jun 2018
Acquia methodically bridges enriched content and e-commerce
The company launched Commerce Manager to integrate enriched content with e-commerce systems and earlier established a technology partnership with Magento. Continue Reading
-
News
27 Jun 2018
PizzaExpress launches augmented reality football game
Italian restaurant chain PizzaExpress has launched an augmented reality football game for customers to play during meals Continue Reading
-
News
27 Jun 2018
Government must challenge popular smart city misconceptions
A report by the All Party Parliamentary Group on Smart Cities says many people feel alienated by the concept, and calls on the government to challenge some popular misconceptions Continue Reading
-
News
19 Jun 2018
Young generation tempted by Amazon bank-like services
Tech firms offering banking services will be inevitable in the future as more than half of young people are tempted by such a prospect Continue Reading
-
News
19 Jun 2018
CIO interview: Michael Cole, European Tour and Ryder Cup
Michael Cole, chief technology officer at the European Tour and Ryder Cup, discusses how he is helping the sport of golf broaden its appeal through his “connected course” digital transformation vision Continue Reading
-
News
12 Jun 2018
Mayor Khan bids to make London the world’s smartest city
At London Tech Week, mayor Sadiq Khan launched a city-wide initiative to harness the capital’s technology talent to address London’s most pressing problems Continue Reading
-
News
08 Jun 2018
Thriving fintech, AI sectors give boost to UK tech funding
British technology businesses have received £5bn worth of venture capital funding since June 2016 – more than France, Germany and Sweden put together – with fintech and AI startups standing out Continue Reading
-
News
01 Jun 2018
Visa card payments system goes down across the UK and Ireland
Millions of businesses across the UK and Ireland are unable to accept VIsa card payments because of a "service disruption" Continue Reading
-
News
01 Jun 2018
Revamped BHS website to close two years after department store collapse
The BHS website, which was developed after the department store’s closure in 2016, will be closed at the end of June Continue Reading
-
News
24 May 2018
Computing curriculum shake-up can’t happen in a single five-year parliamentary term, says panel
At the launch of Ocado Technology’s AI:MMO educational game, a panel of experts said the computing curriculum needs an overhaul, but this cannot be achieved in a single government term of office Continue Reading
-
E-Zine
24 May 2018
CW Nordics: Finland delays e-voting plan
Security concerns have re-emerged to further frustrate the Finnish government’s plans to launch a national e-voting system. Also read about a study by the Stockholm School of Economics that looks at the likely impact of AI, machine learning and robotics on people’s lives. And find out why Norway has accelerated plans to scale up its national cyber security infrastructure. Continue Reading
-
News
23 May 2018
Marks and Spencer speeds up digital transformation plans as profits plunge
Retailer announces plans to accelerate its business transformation and close 100 stores by 2022 after continued shifts in consumer behaviour Continue Reading
-
Feature
23 May 2018
Amazon, Toys R Us and a tale of two technology approaches
Many factors contributed to the collapse of Toys R Us, but did a partnership with Amazon at the turn of the millennium play a part in its eventual demise? Continue Reading
-
News
22 May 2018
Tesco announces closure of non-food website Tesco Direct
Supermarket giant Tesco has announced it will be closing its Tesco Direct website, which focuses on the sale of non-food-related products Continue Reading
-
News
22 May 2018
Social one of the 'most powerful' tools at brand’s disposal, says retail experts
Using social media to connect with customers is one of the most “powerful” tools retailers have at their disposal, said a panel of experts at the Salesforce World Tour Continue Reading
-
News
22 May 2018
A third of people would buy insurance from Google or Amazon
Consumers are increasingly likely to buy insurance from tech giants as the insurtech industry hits the mainstream Continue Reading
-
Blog Post
17 May 2018
E-commerce in APAC is thriving, but so is online fraud
E-commerce in Asia-Pacific is booming, with 71% of consumers in the region already shopping online. But so is the risk of fraud, with one in five consumers falling victim, according to new report ... Continue Reading
-
News
17 May 2018
UK tech sector growing 2.6 times faster than overall economy
The latest Tech Nation report on the UK’s IT sector reveals strong growth and positivity, but fears around Brexit in London’s tech engine Continue Reading
-
News
17 May 2018
European cyber attacks up nearly a third in first quarter 2018
The volume of cyber attacks hitting digital transactions in Europe was up by almost a third in the first quarter of 2018 compared with same period a year ago, a report reveals Continue Reading
-
News
16 May 2018
Nordic banks plan major digital transformation of operations
Banks in the Nordic region are set to accelerate their spending on technology as digital services take-up accelerates Continue Reading
-
News
15 May 2018
TSB refused help from Lloyds as IT meltdown began
TSB turned down an offer of help from Lloyds Banking Group as the migration of customers accounts to its new banking system went wrong Continue Reading
-
E-Zine
15 May 2018
Will government IT be ready for Brexit?
In this week’s Computer Weekly, as the UK government struggles to get new IT systems up and running before Brexit, we examine the challenges ahead and the departments with the biggest problems. We look at serverless computing and ask why this emerging cloud technology is so important for IT leaders. And we discuss the latest best practice in mobile strategy for SMEs. Read the issue now. Continue Reading
-
News
14 May 2018
Steadily declining retail footfall confirms shifting consumer behaviour
Footfall in the UK highstreet is on the decline, according to figures by the British Retail Consortium, confirming the consumer shift towards more digital behaviour Continue Reading
-
Opinion
10 May 2018
Hacking the internet of things just got easier – it’s time to look at your security
Are you taking security for internet-connected devices seriously enough? Continue Reading
-
Opinion
10 May 2018
If we're measuring GDP wrong in a digital world, what does that say about the economy?
Conventional measures of economic success such as GDP fail to account for the nature of free digital services. How different would the UK economy appear if that changed? Continue Reading
-
News
09 May 2018
NatWest fintech investments bear fruit as SME loans platform goes live
Online lending platform enables small businesses to apply for loans of up to £150,000 in 10 minutes Continue Reading
-
News
02 May 2018
RBS closes branches after axing challenger bank project
Royal Bank of Scotland to close 162 branches and shed 800 jobs after deciding not to create a challenger bank – but a new digital bank may be on the way Continue Reading
-
News
01 May 2018
SuiteWorld 2018: Magic Johnson gives advice on adapting to the millennial customer
Entrepreneur and former basketball star tells SuiteWorld 2018 about the importance of adapting to the millennial customer in a technology-driven age Continue Reading
-
Blog Post
27 Apr 2018
How machine learning is used to detect fraud
One of machine learning’s most well-known use cases is fraud detection, an area that has drawn the attention of a growing number of technology suppliers looking to develop the best algorithms and ... Continue Reading
-
News
26 Apr 2018
TSB banking service tech problems continue
TSB customers are still experiencing problems using online and mobile banking services after almost a week of disruption Continue Reading
-
News
26 Apr 2018
SuiteWorld 2018: Hiring people is about more than just ability, says Rachel Zoe
NetSuite customer, fashion designer and CEO of Rachel Zoe explains that part of entrepreneurship is hiring people who fill the gaps you leave behind, and that in doing so passion can be more important than ability Continue Reading
-
News
25 Apr 2018
TSB IT meltdown has the makings of an epic
TSB’s very public IT problems will send shivers down the spine of IT teams at large banks that are yet to migrate to new core banking systems Continue Reading
-
News
23 Apr 2018
What Salesforce's CloudCraze acquisition means for customers
CloudCraze president calls the acquisition by Salesforce 'a huge win' for its customers and for Commerce Cloud customers, with the capability of selling B2C and B2B on one platform. Continue Reading
-
News
23 Apr 2018
Estonia’s digital residency programme faces first headwind
The Baltic country’s programme to offer anyone, anywhere a chance to run a company online is facing its first crisis Continue Reading
-
News
18 Apr 2018
CIO interview: Richard Tallboy, CIO, Wagamama
Richard Tallboy, CIO of pan-Asian restaurant chain Wagamama, explains why the firm adopted “pay by walking out” technology Continue Reading
-
News
18 Apr 2018
Twilio offers IoT developers programmable mobile connectivity
Developers of internet of things applications and devices will be able to use the Twilio Programmable Wireless mobile communications platform to build mobile connectivity into their services Continue Reading
-
News
16 Apr 2018
Fintech sector increasingly attractive compared to traditional banking for IT professionals
Fintech job vacancies are growing, while less are being advertised in traditional banking sector companies Continue Reading