E-commerce technology
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Tip
11 Apr 2024
How to create an omnichannel marketing strategy
Marketers often struggle with the complexities of omnichannel implementation. To get started, they can set their business goals and invest in the right technologies. Continue Reading
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News
22 Mar 2024
Nationwide building society falls victim to IT outage
Nationwide joins McDonald’s, Greggs, Sainsbury’s and Tesco as the fifth major high street name to experience an IT service outage in the space of a week Continue Reading
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News
18 Nov 2014
Worldpay processes billionth contactless payment
Supermarkets account for most contactless payments as payments company Worldpay processes its billionth contactless payment Continue Reading
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News
18 Nov 2014
HM Revenue and Customs hopes electronic forms will save £800,000 by March 2015
Taxpayers completing forms for HM Revenue and Customs (HMRC) will be able to do so online by the end of 2014 Continue Reading
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Photo Story
14 Nov 2014
Retail technology – what’s hot?
The world of retail technology is looking hotter than ever from gimmicky augmented reality penguins to serious CCTV solutions. Here’s the Computer Weekly roundup of the potentially disruptive technologies which are hitting the retail market. Continue Reading
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News
13 Nov 2014
Ministry of Justice searches for IT staff to join digital team
The Ministry of Justice is recruiting people to join its team tasked with designed digital public services Continue Reading
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News
12 Nov 2014
Government CTO Liam Maxwell says Microsoft “conversation has changed”
CTO Liam Maxwell says the government's relationship with Microsoft has changed after meeting CEO Satya Nadella Continue Reading
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News
12 Nov 2014
Amazon not the biggest threat to high street retailers
Competition from online-only traders does not pose the biggest threat to high street retailers, with cautious attitudes a bigger risk Continue Reading
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News
04 Nov 2014
Government asks for more information on digital currencies
The government has released a Call for Information to invite views on the benefits and risks of digital currencies Continue Reading
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News
04 Nov 2014
Airbus interview: research, innovation and the future of aviation
IT plays a substantial role in creating the aircraft of the future, with research and innovation at the core of the Airbus business strategy Continue Reading
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News
30 Oct 2014
Problems surface as first users attempt to use Gov.uk Verify
Problems have surfaced as users try to use Gov.uk Verify to prove their identities Continue Reading
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Feature
30 Oct 2014
How the BBC became digital in three-and-a-half years
The BBC has undergone a digital transformation that started 18 months prior to the London 2012 Olympic Games Continue Reading
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News
29 Oct 2014
Banks see technology firms as biggest threat, says Infosys
Google, Apple and Facebook the biggest threat to banks as technology firms offer consumers financial services Continue Reading
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News
24 Oct 2014
Amazon reports tough quarter despite sales increase
Amazon reported a 20% year-on-year increase in third-quarter sales to $20.58bn, but also posted a net loss of $437m Continue Reading
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News
22 Oct 2014
Defra first department to implement Gov.uk Verify
Department for Environment, Food & Rural Affairs first to utilise government’s new identity assurance system Continue Reading
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News
21 Oct 2014
Government releases social media guidance for civil servants
New social media guidelines for civil servants have been released by the Cabinet Office Continue Reading
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News
20 Oct 2014
Disney spreads the magic through wearable technology
The Walt Disney Company is using wearable technology to improve customer experience and engage with visitors Continue Reading
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News
16 Oct 2014
Comic Relief’s digital challenge: talent, data and the No Make-Up Selfie
Social media campaigns such as the No Make-Up Selfie and the Ice Bucket Challenge threaten charities such as Comic Relief with their digital reach Continue Reading
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News
15 Oct 2014
B&Q launches online kitchen planning and design tool
The DIY retailer debuts its B&Q Spaces planning and design tool which allows customers to plan their kitchen, bathroom and bedroom projects online Continue Reading
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News
07 Oct 2014
Timberland focuses on online customer experience
After internationalising its e-commerce offering across Europe, Timberland's next priority is refining its online experience Continue Reading
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News
07 Oct 2014
L’Oreal aligns technology with the business to work faster
L’Oreal’s digital technology is working with the business and marketing departments to become innovative and agile Continue Reading
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News
07 Oct 2014
Mothercare uses mobile to engage with customers, not just to sell
Mothercare is continuing to use mobile to improve customer service and engage with users Continue Reading
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News
02 Oct 2014
Oracle OpenWorld 2014: Lloyd's Register goes mobile with Oracle
Lloyd’s Register Group tells delegates at the Oracle OpenWorld 2014 conference how it developed a mobile working application for clients and staff Continue Reading
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News
30 Sep 2014
Oracle OpenWorld 2014: Toms expands global e-commerce
Footwear retailer Toms relaunches e-commerce websites with Oracle platform to grow and improve customer experience Continue Reading
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News
26 Sep 2014
Visa loses mobility director to Apple
Mary Carol Harris, former director of mobile for Visa Europe, has left the firm to take up a position at Apple Continue Reading
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News
24 Sep 2014
Lloyds creates online appointment booking in attempt to save branches
Lloyds Bank has introduced a system which allows customers to book in-branch appointments online Continue Reading
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News
17 Sep 2014
KPMG: IoT, 3D printing and healthcare IT to have most impact
Internet of things (IoT), 3D printing and biotech or healthcare IT are among the IT trends that will change the way people work and live Continue Reading
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News
15 Sep 2014
CIO interview: Stephen Hale, head of digital, Department of Health
“I want to make digital less of a novelty,” says the Department of Health’s head of digital Stephen Hale Continue Reading
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News
15 Sep 2014
Clarks shoes steps into digital
Shoe manufacturer Clarks is replacing its legacy e-commerce sites with a global cloud-based system next month Continue Reading
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News
12 Sep 2014
Retailers need to adopt ‘fail fast’ attitude to technology
Retailers experimenting with digital technologies must take a “fail fast” approach so they can deliver new innovations quickly Continue Reading
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News
11 Sep 2014
Boots to roll out real-time stock visibility in coming weeks
Health and beauty retailer, Alliance Boots, is about to roll out real-time stock visibility to its stores and customers using SAP Hana Continue Reading
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News
11 Sep 2014
John Lewis sales reflect omni-channel growth
John Lewis and Waitrose have attributed an increase in sales and customers to their growing omni-channel offerings Continue Reading
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News
10 Sep 2014
UK retailers must invest more in digital technologies
The UK’s biggest retailers are ‘under-investing’ in in-store digital technologies Continue Reading
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News
10 Sep 2014
Google faces fresh EU pressure over advertising practices
European Commission calls for “new solutions” to address complaints that Google's online search advertising is anti-competitive Continue Reading
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News
09 Sep 2014
EY seeks tech startups to address challenges of right to be forgotten
Professional services firm Ernst & Young is looking for startups to find technology solutions to the ‘right to be forgotten’ regulation Continue Reading
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News
05 Sep 2014
'Bungled' Army 2020 IT recruitment contract loses £70m of savings
Mismanaged IT contracts lead to further setbacks in Ministry of Defence (MoD) and Army recruitment drive Continue Reading
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News
04 Sep 2014
Ordnance Survey to release open data on green spaces
The Ordnance Survey is to release information and statistics on green space in England and Wales as open data Continue Reading
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News
01 Sep 2014
Suppliers discuss Emergency Services Network with Home Office
Suppliers have attended an event held by the Home Office to discuss details of the new Emergency Services Network Continue Reading
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News
29 Aug 2014
Tesco to reduce IT spend in a bid to cut costs
Supermarket giant Tesco has announced that it will be cutting costs from its IT budget to save money Continue Reading
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News
29 Aug 2014
Ocado’s technology under fire, causing share price to fall
Ocado’s IT has come under fire in a financial analyst's report that claims the market has over-valued the retailer's automation technology Continue Reading
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News
28 Aug 2014
Government appoints former Credit Suisse CIO as deputy CTO
The government has appointed former Credit Suisse CIO Magnus Falk as its new deputy chief technology officer (CTO) Continue Reading
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Photo Story
27 Aug 2014
Surrey makes strides in paperless policing
Surrey Police Force has been leading the way in paperless policing, with help from Airwave. Continue Reading
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News
27 Aug 2014
Government sees 820,000 voters register online
Over one million UK citizens have registered to vote over the last two months, with around 820,000 opting for a new online registration service Continue Reading
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News
20 Aug 2014
PayPal launches one-touch payment technology for mobile apps
PayPal and Braintree have launched an open beta for developers to allow app makers to accept PayPal payments with one touch Continue Reading
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News
18 Aug 2014
CIO Interview: Hugh Fahy, CIO, Net-A-Porter
“I like to emphasis the ‘I’ bit in CIO,” says Hugh Fahy, chief information officer of the Net-A-Porter Group Continue Reading
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News
14 Aug 2014
Click and collect drives e-commerce growth for Asda
Shoppers at Asda are continuing to choose to buy their groceries online and pick them up in-store Continue Reading
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News
14 Aug 2014
CIO interview: Dave Ubachs, CIO, Staples Europe
Staples is undertaking major IT projects in Europe that will see e-commerce improvements and back-end consolidation in 16 countries Continue Reading
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News
14 Aug 2014
Amazon launches credit card reader for small businesses
Amazon has launched a card reader and mobile app for small businesses Continue Reading
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News
13 Aug 2014
Company Magazine ditches print to go online only
The womens’ monthly publication Company Magazine has announced it will become a standalone digital brand from October Continue Reading
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News
11 Aug 2014
USB-connected devices present cyber vulnerabilities
Connecting devices to computers using a USB port could lead to security breaches, say Berlin-based researchers Continue Reading
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News
08 Aug 2014
Why John Linwood is not to blame for BBC’s failed technology project
Former BBC CTO has won his case for unfair dismissal over the failed £100m DMI project, but what lessons can be learned? Continue Reading
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News
07 Aug 2014
Sacked BBC CTO wins unfair dismissal case
Former BBC chief technology officer John Linwood has won his case for unfair dismissal against the broadcaster Continue Reading
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News
05 Aug 2014
BT Business brings 4G to SMEs
BT Business has launched a range of plans for small businesses that include free access to 4G and unlimited BT Wi-Fi Continue Reading
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News
04 Aug 2014
Contactless payments continue to rise
Contactless transactions have increased by 189% since May 2013, according to Visa Europe. Continue Reading
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News
01 Aug 2014
Russian blogger law comes into action
A new information security law which places restrictions on Russian bloggers and social media users has come into force today Continue Reading
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News
31 Jul 2014
IT needs to improve network infrastructure for future of retail
IT departments need to up their game and improve networks for the retail sector which is on the brink of massive technology change Continue Reading
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News
29 Jul 2014
Hacker and UFO hunter Gary McKinnon launches SEO business
Hacker Gary McKinnon has set up a search engine optimisation business after winning a 10-year battle against extradition to the US Continue Reading
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News
25 Jul 2014
Amazon’s share price falls 6% on quarterly results
Amazon’s share price fell 6% in after-hours trade after the firm reported a second-quarter net loss of $126m Continue Reading
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News
24 Jul 2014
Six cyber criminals charged in $1m Stubhub fraud
The US has charged six members of an international cyber crime gang that defrauded Stubhub of $1m Continue Reading
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News
17 Jul 2014
BBC News commits to digital investment amid loss of 220 jobs
BBC News has announced a restructure where it will invest more into digital transformation and original journalism. Continue Reading
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News
16 Jul 2014
Ed Vaizey gets digital industries role in Cabinet reshuffle
Culture minister Ed Vaizey has been promoted to the post of minister for digital industries in this week’s Cabinet reshuffle Continue Reading
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News
10 Jul 2014
Google Ventures expands with $100m to fund ‘most disruptive’ startups in Europe
Google is launching an expanded venture fund for Europe, with £58m to support and invest in next-gen European startups Continue Reading
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Photo Story
01 Jul 2014
Wimbledon bunker tour: The IT behind the tennis championships
Computer Weekly goes behind the scenes at Wimbledon to investigate the technology supporting of one of the biggest tennis championships Continue Reading
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News
01 Jul 2014
BBC promotes R&D controller Matthew Postgate to CTO role
The BBC has appointed its research and development (R&D) controller Matthew Postgate as the corporation's chief technology officer (CTO) Continue Reading
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Photo Story
25 Jun 2014
Go Ahead uses Huddle to improve mobility
Go-Ahead transport’s engineers are using Huddle for mobility and collaboration when maintaining its fleet of vehicles. Continue Reading
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E-Zine
23 Jun 2014
Betting on World Cup success
In this week’s Computer Weekly, we talk to gambling site Betfair about the IT challenges of preparing for the football World Cup. We examine the strategy of cloud software pioneer Salesforce.com as it grows its role in the IT department. And we explain erasure coding – an emerging method for protecting storage hardware. Read the issue now. Continue Reading
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News
18 Jun 2014
YouTube to block indie labels unwilling to join paid service
YouTube plans to drop music videos from independent record labels unwilling to join its new subscription music service Continue Reading
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News
17 Jun 2014
Department of Health sets out technology priorities for coming year
The Department of Health (DoH) has outlined changes in the way technology and information will be used over the coming year Continue Reading
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News
16 Jun 2014
House of Lords sets up Digital Skills Select Committee
The House of Lords has set up a select committee for digital skills Continue Reading
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News
11 Jun 2014
Register to vote online goes live
The latest online transactional service from government has gone live as part of the ‘digital by default’ initiative Continue Reading
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News
03 Jun 2014
High availability strategy key to saving costs, says Sungard AS
The cost of IT downtime is extremely high for businesses – but must all systems and applications be highly available all the time? Continue Reading
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News
30 May 2014
UK shoe retailer Office hit by data breach
Data breach at UK shoe retailer Office prompts calls for online firms to beef up security around customer details Continue Reading
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E-Zine
27 May 2014
Targeting the digital customer
In this week’s Computer Weekly, we go behind the scenes of John Lewis’s £40m e-commerce transformation plan to find out how to target the digital customer. Starbucks’ European CIO talks about the coffee chain’s IT strategy. And we evaluate three big suppliers’ plans for virtualised networking. Read the issue now. Continue Reading
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News
22 May 2014
Case study: Bank of America and Nationwide use in-branch telepresence
Bank of America and Nationwide implement video conferencing technology to enable customers to speak to banking specialists Continue Reading
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News
21 May 2014
eBay reveals major security breach and urges users to change passwords
eBay has revealed it was hit by a major cyber attack earlier this year, and is urging users to change their site passwords. Continue Reading
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News
19 May 2014
YouTube Twitch acquisition not imminent, say reports
YouTube’s acquisition of videogame-streaming company Twitch is not imminent, according to latest reports Continue Reading
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News
16 May 2014
Net neutrality under threat from US plan
The US telecoms regulator has approved proposals that opponents believe will quash the principle of net neutrality Continue Reading
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News
14 May 2014
What is holding Berlin back from becoming a European centre for startups?
Berlin is one of Europe’s most up-and-coming hotbeds for technology startup companies, but red tape and legislation is preventing it from fulfilling its potential Continue Reading
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News
12 May 2014
German companies look to Berlin startups for innovation
German companies are beginning to recognise Berlin as a hot spot for technology innovation thanks to the many startups there Continue Reading
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News
01 May 2014
GDS working to secure Google Apps for government
The Government Digital Service (GDS) is in talks with CESG, the IT security arm of GCHQ, to get approval for using Google Apps within government. Continue Reading
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News
30 Apr 2014
Interview: Nick Roberts, president of Socitm and IT group manager
This month, Nick Roberts, IT group manager at Surrey County Council, took over as president of Socitm, the association of IT and digital professionals working in and for local public services Continue Reading
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News
29 Apr 2014
Case study: How big data powers the eBay customer journey
With 50TB of machine-generated data produced daily and the need to process 100PB of data, eBay has an astronomic data challenge Continue Reading
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Photo Story
29 Apr 2014
Berlin: A hotbed of European technology startups
Berlin is one of the hottest new places to be an entrepreneur with technology startups from all over the world heading to the German capital Continue Reading
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News
14 Apr 2014
Government pledges to reduce digital divide by 25%
The government has launched a Digital Inclusion Strategy to reduce the number of offline people in the UK by 25% Continue Reading
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News
14 Apr 2014
Are retailers using data analytics to their advantage?
Computer Weekly looks at the challenges the retail sector faces in taking advantage of data analysis Continue Reading
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News
11 Apr 2014
Endless aisle solution helps Crocs cope with small retail space
Footwear retailer Crocs has implemented an endless aisle solution in its 200-plus stores in the US which helps overcome small store space Continue Reading
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News
11 Apr 2014
Startups deliver £174m boost to Teesside's digital economy
The Tees Valley area of the UK now has an annual digital economy worth £174m, with £62m from Middlesbrough alone Continue Reading
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News
10 Apr 2014
Cisco identifies five sectors to benefit from IoE
Healthcare, retail, transport, energy and manufacturing are likely to benefit first from the internet of everything Continue Reading
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News
31 Mar 2014
Government failed at promoting competition over BDUK, say MPs
The government has consistently failed to promote competition during the roll-out of rural broadband across the UK, according to the PAC. Continue Reading
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News
31 Mar 2014
Ministry of Justice to invest up to £375m in court and tribunal technology reform
The Ministry of Justice has announced a five-year programme to update and replace technology used in courts and tribunals across the UK Continue Reading
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News
28 Mar 2014
M&S uses social media to make customers happy and drive sales
Marks and Spencer has been using social media to engage with its customers and has seen a significant increase in sales from its marketing campaigns Continue Reading
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Feature
21 Mar 2014
The digital CIO: How digital technology will change the way organisations work
If you are an IT leader, digital technology is likely to be a pivotal factor in your career over the next five years Continue Reading
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Feature
19 Mar 2014
Case study: How John Lewis conquered the web
An in-depth look at the inside story of John Lewis' £40m e-commerce strategy. Continue Reading
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News
12 Mar 2014
Case study: Footwear company Deckers takes e-commerce sites into the cloud
The company behind shoe brands including Ugg Australia and Teva is using a cloud-based digital commerce platform to support global expansion Continue Reading
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News
07 Mar 2014
Cabinet Office completes first user trial of consumer technologies
The Cabinet Office has completed its first user trial of consumer technologies within the department Continue Reading
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News
24 Feb 2014
Tech-savvy Mothercare boss quits
Mothercare announces the resignation of chief executive Simon Calver Continue Reading
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News
18 Feb 2014
Online sales up 18% on last year
Post-Christmas online sales have exceeded forecasts, growing by 18% year on year Continue Reading
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News
11 Feb 2014
Poundland founder launches Poundshop online website
The co-founder of the bargain store Poundland is to launch a Poundshop online store Continue Reading
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News
07 Feb 2014
Met Police releases ‘Total Technology’ IT strategy
The Metropolitan Police Service has released a three to four-year plan on how to transform the use of technology in the organisation Continue Reading
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News
06 Feb 2014
Large internet companies could win insurance customers
Almost a quarter of consumers would consider large internet companies – such as Google and Amazon – as possible insurance providers. Continue Reading
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News
31 Jan 2014
Amazon shares fall despite strong Q4 results
Amazon reported record revenues of $25.6bn in the fourth quarter of 2013, up 20% on the previous year, but below analyst expectations Continue Reading
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Photo Story
23 Dec 2013
IT at the WWF Living Planet Centre
WWF’s Living Planet Centre is one of the greenest buildings in the UK and aims to demonstrate to the public using technology how it is possible for people to live in harmony with nature Continue Reading