E-commerce technology
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News
22 Mar 2024
Nationwide building society falls victim to IT outage
Nationwide joins McDonald’s, Greggs, Sainsbury’s and Tesco as the fifth major high street name to experience an IT service outage in the space of a week Continue Reading
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News
21 Mar 2024
US sues Apple, alleging smartphone monopoly
A major legal action against Apple over its dominance of the smartphone market has kicked off in the US, alleging anticompetitive practices on Apple’s part that have damaged the sector and restricted consumer choice Continue Reading
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News
09 Dec 2013
Case study: London Borough of Islington’s smart working journey
The London Borough of Islington is using technology to ensure its staff are as productive as possible travelling along a ‘smart working journey’ Continue Reading
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News
05 Dec 2013
700,000 benefit claimants miss out on Universal Credit deadline
The secretary for work and pensions has admitted the Universal Credit benefit scheme will miss its 2017 deadline Continue Reading
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News
05 Dec 2013
UK citizen sues Microsoft over Prism private data leak to NSA
A court action brought in the UK will test Microsoft's legal right to disclose private data on UK citizens to US intelligence services Continue Reading
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News
27 Nov 2013
Banks must engage effectively with customers via Twitter
Retail banks must take advantage of social media to engage with customers, said digital banking experts. Continue Reading
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Photo Story
26 Nov 2013
Argos: a digital retailer
Argos has unveiled its first digital concept store, as part of the retailer’s aim to become a digital retailer over the next four and half years. Continue Reading
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News
26 Nov 2013
How web giants are making datacentres lean and green
Facebook and eBay infrastructure chiefs outline their efficiency strategies at DatacenterDynamics Converged conference in London Continue Reading
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News
14 Nov 2013
CIO interview: Paolo Cinelli, CIO, Ikea
Ikea's priority is to get closer to its customers using a multi-channel approach which combines digital and traditional methods Continue Reading
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News
11 Nov 2013
Technology Industry Survey 2014
From CTOs to software developers, architects to entrepreneurs, this report captures the opinions of people at the forefront of shaping our industry. Continue Reading
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News
06 Nov 2013
IT spending up as companies invest in digital technology
Businesses are stepping up their spending on IT as they invest in strategic digital technologies, a CIO survey by Deloitte reveals Continue Reading
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News
06 Nov 2013
McDonald's to engage with tech-savvy customers in restaurants
McDonald’s is engaging with customers by implementing interactive technologies in its restaurants Continue Reading
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News
18 Oct 2013
Technology and innovation in European banks
Innovations in online and mobile, in video banking, social integration and CRM, are taking precedence to connect with banking customers Continue Reading
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News
18 Oct 2013
Google share price at record high on third quarter results
Google’s share price has hit a record high in response to better-than-expected third quarter results Continue Reading
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News
18 Oct 2013
High-growth companies selected for government Future Fifty programme
The first high-growth UK companies have been chosen for the government’s Future Fifty fast-track programme. Continue Reading
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News
17 Oct 2013
Spanish bank La Caixa looks to startups for innovation
La Caixa is looking for ways to innovate in an increasingly competitive environment, and is turning to startups for new and niche technologies Continue Reading
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News
09 Oct 2013
Tesco.com uses agile development offshore to roll out internationally
Tesco used agile methodology, co-ordinating a team of 100 offshore developers, to roll out the Tesco.com website internationally Continue Reading
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Feature
07 Oct 2013
High street stores embrace digital to entice customers
Customers are using technology in favour of the high street, but some stores are fighting fire with fire. Continue Reading
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News
02 Oct 2013
Tesco profits drop despite multichannel shopping
Tesco's pre-tax profits fell 24% to £1.39bn over the first half of its financial year despite adopting multichannel shopping technology Continue Reading
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News
23 Sep 2013
Tesco to launch £119 7-inch tablet to expand multichannel presence
Tesco is expanding its multichannel retail strategy with the introduction of its own tablet, targeting non-internet-savvy users Continue Reading
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News
19 Aug 2013
Interview: Martin Russell, head of IT services, Just Eat
Just Eat's head of IT services, Martin Russell speaks to Computer Weekly about his experiences of switching to Google Continue Reading
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News
16 Aug 2013
Online retailing means the industrialisation of analytics
Figleaves founder and eCommera chief scientist Michael Ross argues that online retailing requires a new type of action-oriented business intelligence Continue Reading
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News
08 Aug 2013
Smart Grid and the Internet of Things
Rob McNamara, executive director of SmartGrid GB, tells the story behind the UK's Smart Meter project in this presentation. Continue Reading
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News
05 Aug 2013
Smart technologies and the internet of things
Marc Overton, VP Wholesale & M2M at Everything Everywhere, discusses the impact of machine to machine communication in this presentation. Continue Reading
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News
05 Aug 2013
Technology, Innovation and Change
IT leaders identify the technologies most likely to impact on their organisations approach to change and innovation in this study by Theron LLP and Computer Weekly. Continue Reading
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News
05 Aug 2013
Are you ready for 2020?
Dan Wood, senior manager for software market development at HP, discusses the results of HP's Enterprise 2020 study in this presentation. Continue Reading
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News
05 Aug 2013
Building a Smarter London
Nick Bromley iCity Programme Manager for GLA, reveals how London could be turned into a smart City in this presentation. Continue Reading
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News
18 Jul 2013
Google competition proposals not good enough, says EC
Competition commissioner Joaquin Almunia wants Google to readdress fears that it is abusing its market domination for its own gain Continue Reading
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News
17 Jul 2013
Tech firms target piracy profiting websites
Tech firms including Google, Yahoo and Microsoft join an initiative targeting websites that profit from piracy by cutting off advert revenue Continue Reading
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News
17 Jul 2013
Business Reimagined
Reimagining business is about waking up to a new environment based on technology that liberates rather than constrains, writes Dave Coplin. Continue Reading
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News
17 Jul 2013
Snapshot: Online presence of UK retailers
This concise report assesses the online presence of 36 of the UK's leading high street retailers. Continue Reading
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News
16 Jul 2013
More than one-fifth of UK firms hit by DDoS attacks in 2012
More than a fifth of UK firms experienced a disruptive distributed denial of service (DDoS) attack in 2012 Continue Reading
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Feature
04 Jul 2013
From chess to ping pong: How Pegasystems is capturing the Fortune 500
Pegasystems is winning business from the world's leading companies as business process management technology enters the mainstream Continue Reading
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News
04 Jul 2013
CIO interview: Pete Marsden, CIO, Asos.com
As online fashion retailer Asos.com continues to expand, its IT strategy is focused on new international locations and keeping up with web retail Continue Reading
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News
28 Jun 2013
CIO interview: Paul Clarke, director of technology, Ocado
Paul Clarke is responsible for the technology strategy at online grocer Ocado, where IT is used in every aspect of the business Continue Reading
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News
06 Jun 2013
Bet365's move to HTML5 is more than a gamble
Online gaming site Bet365 has starting using HTML5 to build a rich user experience on its website Continue Reading
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News
03 Jun 2013
CIO interview: Steve Monaghan, IT & e-commerce director, Waterstones
After a year of turmoil caused by migration away from HMV, the IT team at Waterstones is finally finding room to think about strategy Continue Reading
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News
21 May 2013
Contactless payments exceed five million in March
Some 5.3 million contactless transactions totalling over £39m were made in March 2013 using Visa contactless cards Continue Reading
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News
07 May 2013
BMW outsources web platform roll-out to Accenture
German car manufacturer BMW has contracted Accenture to manage the implementation of its new web platform Continue Reading
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News
01 May 2013
Schuh takes first steps to in-store Wi-Fi
Shoe retailer Schuh signs a contract with The Cloud to offer free Wi-Fi to customers Continue Reading
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News
24 Apr 2013
Herding Geese: The Retail Supply Chain
Steven Keifer draws on the pioneering work of US retailer, Walmart, to explain the essentials of EDI in the retail supply chain. Continue Reading
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News
22 Apr 2013
UK online businesses neglect mobile strategy
Online businesses are failing to implement mobile strategies, according to a report from Barclays bank Continue Reading
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News
15 Apr 2013
Google reaches deal with EU competition authorities
Google has reportedly reached a deal with European Union (EU) competition authorities over concerns about its business practices Continue Reading
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News
09 Apr 2013
Why CIOs need to become tax literate
Digital technologies can have significant ramifications for corporate taxation. IT teams need to be aware of the issues, says PwC Continue Reading
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News
03 Apr 2013
Case Study: 192business switches to tokenisation to speed up business processes
Online payment card verification firm 192business uses tokenisation to speed up its processes and protect credit card details from fraud Continue Reading
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News
20 Mar 2013
CIO interview: Darrell Stein, IT director, Marks & Spencer
As M&S develops its multi-channel capability, Darrell Stein and his team are delivering projects focused on innovation and profitability Continue Reading
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News
13 Mar 2013
John Lewis drops virtual mirror project as part of ‘fail fast at innovation' strategy
John Lewis has canned its virtual mirror project as part of the company’s approach to ‘failing fast at innovation’ Continue Reading
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News
11 Mar 2013
Majestic Wine swaps Microsoft for Intershop in ecommerce refresh
Majestic Wine is revamping its website with an InterShop 7 ecommerce engine, which replaces a legacy Microsoft Commerce Server system. Continue Reading
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News
27 Feb 2013
ISPs in the US join forces to serve “six strikes” to illegal downloaders
Internet Service Providers (ISPs) in the US are leading a campaign to target piracy using a “six strike” warning system Continue Reading
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News
22 Feb 2013
Music companies critical of Google’s anti-piracy efforts
Music companies have accused Google of failing to fulfil a pledge not to give prominent rankings in search results to websites offering illegal music downloads. Continue Reading
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News
30 Jan 2013
Amazon sales soar in 2012
Amazon sales rose 27% to $61bn (£39bn) in its 2012 results and 22% in its 2012 fourth quarter revenues to $21.27bn, compared with 2011 Continue Reading
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News
21 Jan 2013
GDS must not become an outlier, warns Martha Lane Fox
The Government Digital Service (GDS) must not remain an outlier to the way the public sector delivers online services, says Martha Lane Fox Continue Reading
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News
07 Jan 2013
Morrisons sees poor sales due to lack of online presence
Supermarket chain Morrisons posted “disappointing” sales over the Christmas break, due to the retailer’s lack of online presence. Continue Reading
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News
26 Nov 2012
Competing firms jockey for position in mobile payments gold rush
While mobile payments is still in its infancy, the promise of the rewards is substantial and competition for market dominance is gathering pace Continue Reading
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News
15 Nov 2012
First departmental sites move to Gov.uk
Two government departments have migrated onto the Gov.uk site, as part of the first moves to bring all departmental information under a single domain. Continue Reading
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News
13 Nov 2012
Mobile NFC in Retail
This report from the GSMA explains the opportunities for NFC Mobile communications in retail. Continue Reading
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News
06 Nov 2012
Universal Credit programme director Malcolm Whitehouse steps down
Malcolm Whitehouse, programme director for the government's £2.2bn Universal Credit project, has stepped down Continue Reading
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News
24 Oct 2012
Argos to close stores in move to digital
Argos is to cut up to 75 stores in a move to reposition itself from a catalogue-led business to a digital retailer Continue Reading
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News
08 Oct 2012
Lamborghini slashes web costs with Amazon Web Services
Supercar maker Lamborghini has revamped and accelerated the performance of its website by running it on Amazon Web Services Continue Reading
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News
08 Aug 2012
Facebook to launch virtual bingo in UK
Facebook is to launch a virtual bingo game in the UK that offers cash prizes Continue Reading
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News
07 Aug 2012
Smartphones drive Tesco's UK virtual supermarket
Tesco has launched a smartphone-friendly virtual supermarket online shopping system at Gatwick airport. Continue Reading
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News
30 Jul 2012
Evaluating Netsuit Suitecommerce
NetSuite recently announced SuiteCommerce, a unified platform that enables businesses to centrally manage all aspects of their e-commerce and optimize interactions regardless of device or location, Nucleus Research reports. Continue Reading
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News
26 Jul 2012
SQL injection attacks rise sharply in second quarter of 2012
SQL injection (SQLi) attacks were up 69% in the second quarter of 2012 compared with the previous quarter, warns cloud hosting firm FireHost Continue Reading
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News
10 Jul 2012
Retailers without multichannel risk losing business
Retailers without a multichannel offering could start haemorrhaging cash as customers' expectations change, according to research Continue Reading
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News
22 Jun 2012
Software glitch to blame for RBS and NatWest online banking outages
The software glitch behind the outages at RBS and NatWest banks could carry on through the weekend, preventing cutomers from buying online Continue Reading
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News
21 Jun 2012
RBS and NatWest online services unavailable
Some Royal Bank of Scotland (RBS) and NatWest Bank customers cannot access online services as the banking group experiences a computer problem. Continue Reading
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News
12 Jun 2012
2012: Will this be the year TPM finally comes of age?
Will 2012 be the year that TPM finally delivers on its potential to provide a hardware-based "root of trust" for enterprise information security? Continue Reading
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News
10 May 2012
Online competition sends Clinton Cards into administration
High street card retailer Clintons enters administration as online rivals take control of the market Continue Reading
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News
04 Apr 2012
Global lessons in eHealth implementation
This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health. Continue Reading
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News
03 Apr 2012
How the cloud found Mitchells & Butlers
The cloud was found to be a good fit for hospitality company Mitchells & Butlers after it approached IT providers with a set of outcomes Continue Reading
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News
13 Mar 2012
Mobile Apps Stores
Juniper Research analyses the growing market for mobile apps in this report extract. Continue Reading
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News
21 Feb 2012
Social media users demand more meaningful interactivity
British people want more from the social media platforms they use as demand for more meaningful user experiences increases. Continue Reading
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News
27 Jan 2012
Nokia smartphones bomb as sales drop 27%
Nokia’s latest results for Q4 2011 show just how far the company that was once the standard choice for almost every corporate mobile user has fallen. Continue Reading
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News
24 Jan 2012
European cross-border e-commerce
Growing use of digital channels as part of shopping experience is driving retailers’ focus toward efficient online, cross-border operations in Europe. Continue Reading
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News
09 Jan 2012
Tim Berners-Lee supports campaign against US PIPA and SOPA
Father of the web Berner-Lee, latest to support senator Ron Wyden's initiative against PIPA and SOPA. Continue Reading
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News
09 Jan 2012
Olympics resale site still offline after two days
The Olympics tickets resale site has been offline for more than two days, after tens of thousands of people clamoured online buy unwanted tickets on 6 January. Continue Reading
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News
13 Dec 2011
CIOs believe cloud, SaaS, consumerisation and mobility increase risk
Business models such as cloud computing and trends such as the consumerisation of IT, social media and mobility are exposing performance blind spots in IT management, a CIO survey has revealed. Continue Reading
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News
26 Oct 2011
Amazon sees profits plummet 73% as company eyes iPad’s market share
Amazon's profits plunged 73% to $63m in Q3, as it invested to take on the iPad with its e-readers and Kindle Fire tablet computer. Sales grew 44% to $10.88bn, boosted by pre-orders for the Amazon Kindle Fire. Continue Reading
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News
25 Oct 2011
Virgin Media Business sees sales increase by 1.2 per cent
Virgin Business Media saw its sales increase by 1.2% to £154m compared to the same period last year, as the company saw an increase in public sector business. Continue Reading
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News
10 Oct 2011
Google previews new Dart web programming language
Google has introduced a new programming language, Dart , for building web applications. Continue Reading
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News
26 Sep 2011
Boots launches mobile site to expand multichannel offering
Retailer Boots has launched a mobile version of its website to expand its multichannel portfolio. Continue Reading
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News
21 Sep 2011
Gartner: Best defence against social media threats is monitoring and education
Blocking social media in the enterprise encourages bad behaviour by employees but does not prevent access, warns Gartner. Continue Reading
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News
21 Sep 2011
RightMove renders property maps with Google
RightMove is the UK's biggest user of Google Maps and one of the largest users of the mapping software in the world. Continue Reading
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News
19 Sep 2011
New Look increases sales by 45% after mobile site launch
Fashion retailer New Look has increased sales by 45% three months after the launch of its mobile commerce site. Continue Reading
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News
15 Sep 2011
Groupon to float as Facebook puts off IPO until late 2012
Online discount site Groupon is reported to be planning a flotation, while Facebook is rumoured to be delaying its IPO until the end of 2012. Continue Reading
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News
13 Sep 2011
Retailer Aurora gives iPads to shopfloor sales staff to check stock and shorten queue times
Fashion retailer Aurora is providing iPads to sales staff at London branches of Coast, Oasis, Warehouse and Karen Millen. Continue Reading
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News
13 Sep 2011
Sabre develops apps marketplace for travel industry
Sabre, the global distribution system for reserving hotels, airlines, cruise ships, rail tickets and car hire, has taken the concept of the app store and applied in to its own travel market. Continue Reading
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News
09 Sep 2011
Twitter plans to expand advertising business as investment raises value to $8bn
Twitter has outlined plans to increase advertising revenue and avoid an initial public offering (IPO) after reaching more than 100 million active users. Continue Reading
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News
08 Sep 2011
Nike+ problems demonstrate the risk of social media success
The rewards for creating a customer-focused online community are huge. But success comes at a price, as recent issues encountered by Nike's Nike+ running site illustrate. Matt Scott investigates. Continue Reading
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News
07 Sep 2011
CIO interview: Mike Bracken, UK government director of digital
Whitehall is not exactly known for being at the bleeding edge of technological innovation. But as the newly appointed government director of digital, Mike Bracken is set to change that perception. In an exclusive interview, he discusses the challenges ahead. Continue Reading
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News
09 Aug 2011
Twitter acquires social network site Bagcheck
Social network site Bagcheck has been bought by Twitter for an undisclosed sum. Continue Reading
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News
29 Jul 2011
Why the High Court ruling in the Newzbin2 case is such a big deal
The creative industries have welcomed the UK High Court ruling that BT must block access to pirated content aggregator site Newzbin2, but why is the ruling seen as such a game changer? Continue Reading
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News
29 Jul 2011
Government axes 376 more websites
The government has axed nearly half of its websites since June last year, following recommendations that all digital public services should be under one URL. Continue Reading
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News
28 Jul 2011
KLM deploys RightNow natural language search for mobile website
KLM Royal Dutch Airlines has rolled out software-as-a-service provider RightNow's CX Intent Guide on its mobile website. Continue Reading
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News
26 Jul 2011
Tate museum group chooses Drupal and cloud hosting for new website
The Tate museum group is scrapping the use of HTML code in favour of open source content management platform Drupal... Continue Reading
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News
25 Jul 2011
Businesses should prepare for Web 3.0, says Booz&Co
The next generation of web technology will transform the way businesses work within five to ten years, research by management consulting firm Booz&Co predicts. Continue Reading
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News
25 Jul 2011
US court gives Oracle another chance to put its patent case against Google
A US judge has rejected Oracle's claim for $2.6bn in damages from Google for infringing Java patents, but has given Oracle the chance to come up with a more reasonable claim... Continue Reading
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News
18 Jul 2011
Sainsbury’s debuts mobile shopping site
Retailer Sainsbury's has launched a mobile version of its website to extend its commerce platform to additional channels. The optimised mobile site is built using a mobile platform provided by Usablenet. The platform provides access to over 15,000 Sainsbury's products for purchase. Continue Reading
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News
01 Jul 2011
Betfair sees 120% increase in mobile customers
The online gambling firm increased sales via mobile applications by 88% as customer mobile use grows. Continue Reading
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News
16 Jun 2011
Case study: New Look builds social media platform to extend e-commerce site
New Look has launched a social media platform to extend its e-commerce website and multi-channel offering. New Look Daily is a cloud-based customer hub that aggregates social media feeds from Twitter and Facebook and allows customers to upload photo and blog content. Continue Reading
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News
14 Jun 2011
Facebook IPO rumoured to value company at $100bn
Facebook is rumoured to be gearing up for an IPO in the first quarter of 2012, which could see the social networking site reach a valuation of $100bn (£60bn). Continue Reading
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News
02 Jun 2011
E-mail accounts of senior US officials targeted in Chinese hack attack
Chinese hackers have accessed the accounts of hundreds of Gmail users, including senior US officials, Chinese political activists, military personnel, journalists and officials in several Asian countries, Google has said. Continue Reading