E-commerce technology
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News
22 Mar 2024
Nationwide building society falls victim to IT outage
Nationwide joins McDonald’s, Greggs, Sainsbury’s and Tesco as the fifth major high street name to experience an IT service outage in the space of a week Continue Reading
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News
21 Mar 2024
US sues Apple, alleging smartphone monopoly
A major legal action against Apple over its dominance of the smartphone market has kicked off in the US, alleging anticompetitive practices on Apple’s part that have damaged the sector and restricted consumer choice Continue Reading
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News
26 Nov 2020
Government must hold technology companies to account on e-waste
MPs urge UK government and global technology companies to deal with ‘tsunami of electronic waste’, which is throwing away valuable resources vital for building a sustainable future Continue Reading
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News
24 Nov 2020
Fintechs take stock amid economic shocks
Survey reveals that the top priority for 10% of UK fintechs next year will be to survive the double blow of Covid-19 and Brexit Continue Reading
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Feature
24 Nov 2020
How retailers are using digital to engage with Covid Christmas shoppers
Christmas is likely to be different this year because of the pandemic, and there is likely to be an altered shopping experience. So how are retailers using digital to cope with this shift in festive shopping? Continue Reading
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News
24 Nov 2020
Nominet introduces new resources for cyber scam victims
Domain name registrar is working with law enforcement to provide new information, guidance and resources for potential victims of online scams Continue Reading
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News
23 Nov 2020
Amazon Swedish language site will expand reach of local retailers
Amazon launches Swedish language website and promises to make more products available in the Nordic region Continue Reading
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News
23 Nov 2020
NCSC issues retail security alert ahead of Black Friday sales
National Cyber Security Centre issues refreshed guidance as cyber criminals turn their eyes to the holiday shopping season Continue Reading
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News
23 Nov 2020
Inside Huawei’s APAC cloud strategy
The Chinese technology giant is counting on its strengths in hardware infrastructure and focus on research and development to make a mark in Asia Pacific’s public cloud market Continue Reading
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Feature
19 Nov 2020
Lush’s 25-year journey to digital excellence
Retailers are increasingly focused on using technology to better serve customers, but for high street cosmetic brand Lush, tech has always been part of the picture Continue Reading
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News
17 Nov 2020
Automated image recognition: How using ‘free’ photos on the internet can lead to lawsuits and fines
Germany-based photographer Marco Verch uses computer scripts to populate the internet with topical images and photographs. People and companies who make mistakes in following the complex licensing terms of his ‘free to share and adapt’ photographs receive threatening ‘legal’ demands Continue Reading
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E-Zine
17 Nov 2020
How Mastercard is taking digital payments into a new era
In this week’s Computer Weekly, we talk to Mastercard about how the credit card giant is using new technologies to take digital payments into a new era. After months of unprecedented uncertainty, we ask CIOs how they are planning for the next 12 months. And we examine how the growth in remote working will affect IT salaries. Read the issue now. Continue Reading
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Feature
13 Nov 2020
Covid-19: How retailers are using technology to respond to changing shopping habits
As the coronavirus outbreak accelerates the shift in consumer behaviour, how are retailers using technology to keep customers engaged? Continue Reading
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News
11 Nov 2020
Norway has lowest physical cash use in the world, says report
Norway claims to use less cash as a proportion of total spending than any other country across the globe, according to a study by its central bank Continue Reading
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News
11 Nov 2020
Amazon charged with breaching EU antitrust rules
Tech giant accused of using data it collects on smaller retailers to benefit its own e-commerce business Continue Reading
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News
03 Nov 2020
GDPR lawsuit against Oracle and Salesforce moves forward
Class action suit seeks claims worth more than £10bn over the processing of personal information Continue Reading
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Blog Post
28 Oct 2020
Lord Harry Renwick - Tech Visionary and Catalyst
There are those who write papers predicting the future. There are prophets whose followers demonstrate and delay change by getting in its way. Far rarer are those who envision the future and gently ... Continue Reading
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News
21 Oct 2020
Customer loyalty accounts in danger from cyber criminals
Billions of credential stuffing attacks are harvesting valuable customer data for the dark web economy Continue Reading
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News
21 Oct 2020
Retailers get access to new security toolkit
The British Retail Consortium has worked with the NCSC to develop a new cyber security toolkit pitched at retailers Continue Reading
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News
15 Oct 2020
UK regulators lack the skills and expertise to cope with increasing use of algorithms
MPs told that multiple regulators will be needed to govern the ever-growing use of algorithmic systems in all areas of the economy and public sector Continue Reading
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News
14 Oct 2020
Unions urge government to improve conditions for Amazon workers
Unions have urged the UK government to leverage its position as a client of Amazon to improve conditions for workers Continue Reading
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News
14 Oct 2020
Fintech ‘unicorn’ Klarna probed over data misuse
Online bank blames misuse of user data on human error as Information Commissioner’s Office weighs in Continue Reading
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Feature
12 Oct 2020
Robots delivering the goods for retailers
Amazon is investing in autonomous robot delivery in the UK, adding to pioneering work undertaken by Co-op and Starship Technologies Continue Reading
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Feature
09 Oct 2020
Morrisons and Pret join UK retail’s growing subscription economy
Morrisons and Pret A Manger join growing UK retail movement towards subscription models – a space frequented by technology-led players such as Gousto Continue Reading
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News
08 Oct 2020
Tesco hires 16,000 staff to cope with Covid-19 shopping habits
After an increase in online sales as a result of the coronavirus pandemic, supermarket Tesco made 16,000 temporary staff permanent to cope with the shift in customer behaviour Continue Reading
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News
07 Oct 2020
US lawmakers release big tech antitrust report
House Democrats have published a report on the monopoly power wielded by big tech companies and how to restore competition in digital markets Continue Reading
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Feature
06 Oct 2020
How can CIOs prepare for 12 months of uncertainty ahead?
Just 12 months ago, nobody could have predicted where we are now. So how can CIOs prepare for the future amid such uncertainty? We asked five IT leaders for their expert advice Continue Reading
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Blog Post
01 Oct 2020
Bald misrepresentations
A report has exposed Amazon’s robotic workforce for increasing the warehouse injury rate of its human peers. The Center for Investigative Reporting says the data it obtained lays bare “a mounting ... Continue Reading
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News
23 Sep 2020
Latest Tech Nation fintech cohort reflects diversifying sector
The latest group of fintechs accepted into Tech Nation’s growth programme reflects the diversification of a maturing sector Continue Reading
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News
23 Sep 2020
Major tech firms urged to end targeted ads to under-18s
An open letter to Google, Facebook and others is calling on the tech firms to take responsibility for protecting users of their services by ending behavioural advertising to children Continue Reading
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News
22 Sep 2020
CIO interview: Mark Holt, CTO, Trainline
The coronavirus pandemic has reduced train travel significantly, but for the rail ticketing app it’s been an opportunity to focus on using innovative technologies to help support passengers in new ways Continue Reading
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News
21 Sep 2020
Royal Mint coin production freeze points to digital future for small payments
Royal Mint freezes production of certain coins as demand dries up amid changing consumer habits Continue Reading
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News
17 Sep 2020
Swedish bank cuts branches and jobs, increases IT spend
Swedish bank is increasing investment IT to improve digital banking as it reduces its branch network Continue Reading
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News
16 Sep 2020
Ocado sees increased weekly orders following lockdown
Weekly orders for online grocer Ocado increased in the third quarter of 2020 as customers settle into online shopping behaviour Continue Reading
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News
10 Sep 2020
Irish privacy watchdog orders Facebook to stop sending user data to the US
Irish privacy watchdog orders Facebook to suspend transfers of European citizens’ data to the US after Schrems II ruling that Europeans have no effective way to challenge American government surveillance Continue Reading
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News
08 Sep 2020
Nordic banks invest and innovate to keep digital rivals at bay
Large traditional banks are accelerating their digital transformations as the regional fintech sector makes its presence felt Continue Reading
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News
03 Sep 2020
Amazon to recruit 7,000 permanent workers in UK during 2020 hiring spree
The online retail giant’s UK workforce looks set to expand to 40,000 employees by the end of 2020, as its network of fulfilment centres continues to grow Continue Reading
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News
03 Sep 2020
M&S and Ocado enter first week of online delivery partnership
Customers can now order M&S food through online supermarket Ocado’s website as part of an ongoing partnership between the two retailers Continue Reading
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News
03 Sep 2020
One actor behind Magecart skimmer kit
RiskIQ has identified that variations in software tools used for Magecart ecommerce site attacks are based on kits from the same group Continue Reading
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News
02 Sep 2020
Asos launches TikTok brand campaign
Fashion brand Asos has launched a campaign on TikTok to bring awareness of its products to a wider audience Continue Reading
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News
01 Sep 2020
UK government unveils next steps in digital identity plans
Long-awaited response to July 2019 consultation highlights private sector demands for digital identity support from government Continue Reading
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News
27 Aug 2020
Tech and telecoms advisory group set up to help trade negotiations
Department of International Trade launches new Trade Advisory Groups to guide trade negotiations with other countries Continue Reading
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News
27 Aug 2020
Asda trials platform for customer parcel updates
Retailers Asda is trialling delivery management from tech platform Sorted to provide customers who have ordered clothing online with a better customer experience Continue Reading
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News
27 Aug 2020
Aggrieved Amazon employees organise protests at homes of Jeff Bezos
A newly formed workers’ collective will protest outside the homes of Amazon CEO Jeff Bezos seeking to secure a number of concessions for essential workers Continue Reading
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News
26 Aug 2020
Co-operative cuts branch network and jobs
Co-operative bank will rely more heavily on its digital channels as 18 more branches are shuttered Continue Reading
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News
20 Aug 2020
Pandemic behaviour shift will continue for many consumers, research finds
A large number of customers say the way they have been forced to shop during the pandemic will have a lasting impact on their shopping behaviours Continue Reading
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Feature
20 Aug 2020
Hangar 51 supports startups taking off in travel tech
International Airlines Group’s accelerator programme aims to give travel technology companies a flying start in the sector Continue Reading
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Feature
19 Aug 2020
Digital experience management – web content management for the omnichannel age?
Digital experience management represents an evolution of web content management for a more omnichannel commercial world. We explore its definition and applicability Continue Reading
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News
07 Aug 2020
Challenger bank sees huge growth during pandemic
Starling Bank has seen a big increase in its business amid the Covid-19 slowdown Continue Reading
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News
07 Aug 2020
TikTok to be banned in US in 45 days
Trump says his Executive Orders against Chinese mobile apps are in the interests of dealing with a national emergency Continue Reading
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Blog Post
04 Aug 2020
The future of fashion in contactless commerce
GUEST BLOG: In this contributed blog post Jessica Murphy, co-founder of apparel and footwear retail personalisation platform True Fit, discusses how technology can help bridge the gap between ... Continue Reading
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News
31 Jul 2020
Parents accuse Amazon of inaction in combatting child abuse material online
Parents protest over Amazon Web Services’ alleged inaction in dealing with child sexual abuse material hosted on its servers Continue Reading
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News
31 Jul 2020
Amazon reports Q2 profit and revenue surge as Covid-19-induced uptick in online sales continues
Amazon sees profit and revenue surge in the wake of the coronavirus, but growth of its cloud business slows as IT buyers re-prioritise investments because of pandemic Continue Reading
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News
31 Jul 2020
US lawmakers grill big tech chiefs over market power
Sixth antitrust hearing sees CEOs of major technology companies face combative questioning from members of Congress over their market power and dominance Continue Reading
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News
29 Jul 2020
Campaigners urge government to resist big tech lobbying pressure
Lobbyists for big tech, supported by senior US politicians, have rallied against stricter regulation of technology companies, and threatened the US-UK trade deal unless Britain scraps plans to levy a digital services tax Continue Reading
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News
29 Jul 2020
Cosmetics firm Avon faces new cyber security incident
Technical information relating to Avon’s web and mobile sites was inadvertently left exposed on an unsecured Microsoft Azure server Continue Reading
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News
28 Jul 2020
UK government aims fintech industry at Africa
UK government is building fintech relationships with developing countries, beginning with a pilot programme in Africa Continue Reading
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News
27 Jul 2020
UK fintech investment down by more than 30%
Less-established fintechs have been hit the hardest by the drop in investment capital, but there is light ahead for those that survive Continue Reading
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News
21 Jul 2020
Why now could be the right time to launch a digital bank
Launching a bank during a global crisis is fraught with risk, but an established customer base, experience, agility and diversification could help Zopa do just that Continue Reading
- 21 Jul 2020
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News
16 Jul 2020
Schrems v Facebook: European court strikes down EU-US Privacy Shield agreement
The European Court of Justice has struck down Privacy Shield, the EU-US data-sharing agreement, creating uncertainty for European countries that share data with the US and pressuring the US to reform surveillance laws Continue Reading
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News
16 Jul 2020
Room for improvement in Dutch digital skills
The Netherlands has good telecommunications and IT networks that can be used safely and reliably, but there is room for improvement in digital skills among the Dutch Continue Reading
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News
16 Jul 2020
Ocado hired 300 tech workers over past six months
Online supermarket Ocado has hired a significant number of technology workers over the past six months to cope with coronavirus demand, it announced in its half-year results Continue Reading
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News
15 Jul 2020
Video providers slammed by credential stuffing attacks
Attacks on the media sector are spiking as cyber criminals try to gain access to valuable consumer accounts Continue Reading
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News
14 Jul 2020
Standard Chartered latest bank to explore quantum computing
Standard Chartered is working with researchers to establish use cases for quantum computing in the banking sector Continue Reading
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E-Zine
09 Jul 2020
CW Middle East: Facing up to coronavirus
The UAE, like the rest of the world, continues to be heavily impacted by the fallout of the Covid-19 pandemic – and technology is helping to lead the fight. Also read why the the Abu Dhabi National Oil Company sees its flagship digital project in high demand, and how the coronavirus has spurred the use of financial technology in Bahrain. Continue Reading
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News
08 Jul 2020
Over 15 billion credentials for sale on dark web
Research by Digital Shadows reveals the scale of the security threat facing consumers as it uncovers 15 billion usernames and passwords stolen in more than 100,000 different data breaches Continue Reading
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News
03 Jul 2020
CIO interview: Nick Burton, chief information and digital officer, Avon International
The international beauty brand faced a major problem when the UK went into lockdown – how could its door-to-door sales model adapt to a socially distanced world? Continue Reading
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News
01 Jul 2020
FCA estimates about 2.6 million Brits have bought cryptocurrency
UK financial services regulator says there has been a significant increase in ownership of cryptocurrencies in the UK Continue Reading
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News
30 Jun 2020
BNP Paribas uses biometrics to increase contactless payment limit
French bank BNP Paribas is enabling customers to make higher value contactless payments through fingerprint-recognition technology Continue Reading
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News
25 Jun 2020
Peer-to-peer lender Zopa gets full banking licence
Peer-to-peer lending pioneer works towards creating the ‘Netflix of banking’ Continue Reading
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News
24 Jun 2020
Amazon’s carbon emissions surge during 2019
Amazon’s carbon footprint continues to grow, jumping 15% in one year, with the company maintaining it will take some time for its green investments to yield measurable results Continue Reading
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News
23 Jun 2020
Twitter contacts business users over data exposure
Issue relates to how web browsers cached confidential data entered in Twitter’s ads and analytics services, but is unlikely to have resulted in compromise Continue Reading
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News
19 Jun 2020
Online shopping fraud hits £16m during lockdown
A quarter of victims were aged between 18 and 26, says Action Fraud Continue Reading
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News
18 Jun 2020
Nordic business is leading open banking charge in Europe
Nordic region has the right ingredients to prove open banking can benefit consumers, businesses and the economy Continue Reading
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News
15 Jun 2020
Accessories store Claire’s hit by Magecart credit card fraudsters
Attackers gained access to retailer’s website as long ago as March Continue Reading
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News
12 Jun 2020
Brits get used to life without cash
British people are getting used to life without cash, as the Covid-19 lockdown forces the adoption of digital payments Continue Reading
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E-Zine
11 Jun 2020
CW Europe: 5G rush in Russia
Russian mobile operators are pooling their resources to help them overcome the technical challenges of creating 5G networks. Also read why Swedbank is rebuilding its anti-money laundering systems, and how a public-private partnership in the Netherlands is combating business email compromise fraud. Continue Reading
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News
10 Jun 2020
Berlin breaks the national mould to become a global hub
German capital is attracting tech startups from across the world as it cements its position as a leading European hub Continue Reading
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News
09 Jun 2020
Netherlands digital sector yearns for government recognition
The sector building and supporting the Netherlands’ digital infrastructure wants to be valued as highly as Schiphol airport and the port of Rotterdam are for the Dutch economy Continue Reading
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News
05 Jun 2020
Coronavirus: Digital bank Monzo cuts 120 staff
Digital challenger Monzo has announced 120 job cuts as it navigates the current economic slowdown Continue Reading
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News
05 Jun 2020
London Tech Week to go ahead through Zoom
London Tech week will go ahead next week, with the tech industry attending through Zoom Continue Reading
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E-Zine
22 May 2020
CW Nordics: Startups face tough decisions as coronavirus hits
Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment. Also read why Swedbank is rebuilding its anti-money laundering systems, and how Nordic fintechs are developing apps to prevent more adults getting into financial difficulty. Continue Reading
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News
20 May 2020
Coronavirus: Pandemic spurs QR code app upgrade at PayPal
PayPal introduces QR code payment functionality to its mobile app to support social distancing Continue Reading
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News
20 May 2020
Coronavirus: Bahrain sees fintech take-up surge amid Covid-19 crisis
Covid-19 has spurred the use of financial technology in Bahrain, which could boost the industry in the country and wider Gulf region Continue Reading
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News
15 May 2020
Coronavirus: Digital bank’s valuation falls as it seeks funds to ride Covid-19 storm
Monzo is seeking new investment to help it through the coronavirus pandemic Continue Reading
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News
14 May 2020
Coronavirus: Nearly £2bn of UK fintech investment lost so far
Investment into UK fintechs falls dramatically during Covid-19 pandemic as venture capitalists hold back Continue Reading
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News
14 May 2020
Coronavirus: Asos launches See My Fit to replace model photoshoots
Online fashion brand’s augmented reality technology enables customers to see how an outfit might look on them Continue Reading
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Feature
13 May 2020
Surveillance capitalism in the age of Covid-19
Could the Covid-19 coronavirus pandemic further consolidate surveillance capitalist practices and enterprises? Author Shoshana Zuboff warns Computer Weekly it is possible Continue Reading
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News
12 May 2020
Opportunity in times of crisis for Nordic tech startups
Nordic tech startups face some major challenges during the Covid-19 pandemic, but this could be the making of some of them Continue Reading
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News
11 May 2020
Coronavirus: SMEs in the UAE forced to digitally transform
The UAE, like the rest of the world, continues to be heavily impacted by the fallout of the Covid-19 pandemic, and technology is helping to lead the fight Continue Reading
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News
07 May 2020
Finland’s postal service targets new revenue streams through digitisation
Posti plans to use the new SisuID digital authentication method to accelerate business growth and opportunities Continue Reading
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News
06 May 2020
Cash use to go below 5% of total spending in Middle East
Banks expect a rapid reduction of the use of cash in the region Continue Reading
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News
04 May 2020
Nordic real estate sector becoming increasingly digital
The Nordic real estate and construction industry is modernising through digital technology, with an injection of urgency amid global pandemic Continue Reading
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Feature
01 May 2020
The People vs Amazon: ‘They will have to answer to all of us’, says fired employee Christian Smalls
Former Amazon employee Christian Smalls speaks to Computer Weekly about his termination and how the company is trying to silence dissent as it reports massive sales Continue Reading
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News
29 Apr 2020
Retail must weigh up high street versus online investments after coronavirus lockdown
Larger retailers that have a significant online presence will need to decide whether to innovate on the web or on the high street Continue Reading
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News
28 Apr 2020
Covid-19 will decimate fintechs, but those that survive will prosper
The coronavirus will wipe out some fintechs, but those that get through it will share in the next growth phase of the industry's development Continue Reading
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News
27 Apr 2020
How Vonage is riding the e-commerce wave in Asia
The surge in online sales across Asia has boosted demand for cloud-based communications services as more e-commerce players look to integrate text messaging, voice and video into customer engagement platforms Continue Reading
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News
22 Apr 2020
Traditional banks need to do more than gloss over back-end systems with fintech paint
Banks need to work with fintechs if they are to prosper in the new world, but first they must update their back-end systems Continue Reading
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News
20 Apr 2020
NCSC launches coronavirus cyber security campaign
The National Cyber Security Centre has launched a reporting service for scam emails as part of a campaign to help people protect themselves from cyber criminals exploiting the pandemic Continue Reading
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News
17 Apr 2020
Amazon deletes employees’ calendar invites to Covid-19 event
Virtual panel organised by Amazon workers after the company fired multiple employees for protesting over work conditions Continue Reading
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News
17 Apr 2020
Coronavirus: How Nominet fights back against malicious domains
Domain name registry has thwarted hundreds of attempts to register malicious .uk domain names during the coronavirus pandemic Continue Reading