Users have told Microsoft to accept defeat in its Department of Justice case, and spend the time and money it will save by delivering stable products.
According to the Forrester research group, which polled IT directors in the US, users feel Microsoft is wasting valuable management time on a case it is unlikely to win.
The time spent by president Steve Ballmer and chief software architect Bill Gates, and the money spent on legal fees, could be better spent on producing stable products that customers have greater confidence in, Forrester said.
A briefing paper produced by Forrester specially recommends breaking Microsoft up to benefit both users and shareholders. Forrester suggested that users do not care who wins, they just want:
Forrester believes that as long as Microsoft continues to tie other products to its monopoly operating system, competition for the firm will remain a dream. It calls for Judge Jackson to rule from his findings in the antitrust case, and force Microsoft to: