News

IT supplier relationship management

• June 06, 2025 06 Jun'25

  UK ICO publishes AI and biometrics strategy

  The UK data regulator has outlined how it will approach the regulation of artificial intelligence and biometric technologies, which will focus in particular on automated decision-making systems and police facial recognition

• June 05, 2025 05 Jun'25

  Whitehall fails to recognise digital procurement challenge, says PAC

  Committee concerned that Government Commercial Function doesn’t understand the scale of reform needed to address long-standing digital procurement issues, including lack of skills and leadership

• June 03, 2025 03 Jun'25

  HMRC aims to improve customer service with £1.5bn IT investment

  The department is on the hunt for customer relationship management system and contact centre as a service suppliers, following criticism of its customer service

• June 02, 2025 02 Jun'25

  AI in IT services and the diminishing correlation between people and growth

  While non-IT business professionals in the middle of their careers face the most disruption from generative AI, professionals in the IT services sector and their employers are prepared for change

• May 30, 2025 30 May'25

  Dutch businesses lag behind in cyber resilience as threats escalate

  While non-IT business professionals in the middle of their careers face the most disruption from AI, professionals in the IT services sector and their employers must prepare for change

• May 30, 2025 30 May'25

  Cloud migration demands contractual safeguards and clear strategy

  Cyber security experts urge organisations to define clear objectives, understand shared security models and implement strong data governance when migrating workloads to the cloud

• May 29, 2025 29 May'25

  Nvidia takes $4.5bn hit due to export restrictions

  Nvidia warns it could miss out on $50bn market opportunity as China ramps up its AI capabilities

• May 28, 2025 28 May'25

  UK biometric surveillance exists in ‘legal grey area’

  The rapid proliferation of ‘biometric mass surveillance technologies’ throughout the UK’s public and private sectors is taking place without legal certainty or adequate safeguards for the public

• May 28, 2025 28 May'25

  VMware and Oracle licensing: Time to consider alternatives

  With so much Java code running enterprise IT, we consider the benefits of adapting existing systems to make them more cloud-native

• May 26, 2025 26 May'25

  Gartner: VMware users face multi-hypervisor future

  With two-thirds of organisations reportedly negative about Broadcom’s VMware licensing changes, Gartner analyst Michael Warrilow advises IT leaders of multi-year migrations and an inevitable shift towards multiple hypervisors

• May 26, 2025 26 May'25

  Gprnt platform to ease sustainability reporting

  Singapore businesses can now automatically generate basic sustainability reports free of charge using Gprnt, a platform aimed at simplifying reporting and unlocking green financing

• May 23, 2025 23 May'25

  Essex Police discloses ‘incoherent’ facial recognition assessment

  An equality impact assessment of Essex Police live facial recognition deployments is plagued by inconsistencies and poor methodology, undermining the force’s claim that its use of the technology will not be discriminatory

• May 22, 2025 22 May'25

  Lloyds and Nationwide to use UK finance sector LLM

  Industry-specific large language models could improve customer services, strengthen security and support regulatory compliance

• May 22, 2025 22 May'25

  HMRC begins escape from Fujitsu’s grip through £500m contract

  HMRC looking for a supplier to support its planned exit from three Fujitsu datacentre contracts

• May 21, 2025 21 May'25

  M&S cyber attack disruption likely to last until July

  M&S says it has moved into recovery mode after a ransomware attack, but expects some disruption to persist throughout the coming weeks

• May 21, 2025 21 May'25

  Fujitsu raked in £80m from HMRC in March alone, despite Post Office scandal

  HM Revenue & Customs described as a UK ‘cash cow’ for the Japanese IT giant at the centre of the Post Office Horizon scandal

• May 21, 2025 21 May'25

  Red Hat touts OpenShift Virtualization momentum

  Enterprises are increasingly adopting Red Hat’s OpenShift Virtualization, driven by Broadcom’s VMware licensing changes and a desire for a stable, AI-ready platform, company executives revealed at the Red Hat Summit this week

• May 21, 2025 21 May'25

  Strong fintech security posture at risk via third-party weak links

  Despite having a strong security posture, the financial technology sector could be open to attack via third parties

• May 21, 2025 21 May'25

  Ransomware attacks dropped by a third last month

  Reported ransomware attacks eased off during April following a dramatic spike in the first quarter of 2025

• May 20, 2025 20 May'25

  Botched Post Office IT projects continue to drain public purse

  Millions more pounds of public money spent by the Post Office as a result of an IT error that exposed the personal details of Horizon victims

• May 20, 2025 20 May'25

  Retail cyber attacks hit food distributor Peter Green Chilled

  Cold chain services provider Peter Green Chilled, which supplies the likes of Aldi, Sainsbury’s and Tesco, has been forced to halt operations after succumbing to a ransomware attack

• May 19, 2025 19 May'25

  Keepit to expand SaaS backup footprint and intelligent automation

  Danish cloud backup provider will add Atlassian and Okta support and has plans for intelligent automated restores to customer RPOs and RTOs as well a threat library

• May 19, 2025 19 May'25

  Post Office performs costly 30-year U-turn on Horizon

  Post Office Horizon replacement magnifies missed opportunity as move from the controversial Horizon system to an off-the-shelf alternative is going back to a plan it rejected in the 1990s

• May 16, 2025 16 May'25

  No workaround leads to more pain for VMware users

  There are patches for the latest batch of security alerts from Broadcom, but VMware users on perpetual licences may not have access

• May 15, 2025 15 May'25

  NHS asks suppliers to sign up to cyber covenant

  NHS digital and security leaders call on their suppliers to commit to a cyber security charter as the health service works to improve its resilience in the face of growing threat levels

• May 15, 2025 15 May'25

  Government starts private sector engagement on digital ID and Gov.uk Wallet

  Following concerns from the digital identity industry that Gov.uk Wallet would dominate the market, the government has offered private sector providers a ‘critical role’ in its future, as it revealed further details on the wallet

• May 15, 2025 15 May'25

  Post Office scandal inquiry to publish first findings this summer

  Inquiry announces that findings on compensation and human impact will be presented in the next few months

• May 14, 2025 14 May'25

  BBVA creates ChatGPT Store and expands use of the GenAI tool

  Data reveals that bank employees are saving an average of almost three hours every week by using ChatGPT

• May 13, 2025 13 May'25

  May Patch Tuesday brings five exploited zero-days to fix

  Microsoft fixes five exploited, and two publicly disclosed, zero-days in the fifth Patch Tuesday update of 2025

• May 13, 2025 13 May'25

  M&S forces customer password resets after data breach

  M&S is instructing all of its customers to change their account passwords after a significant amount of data was stolen in a DragonForce ransomware attack

• May 13, 2025 13 May'25

  NHS trust cloud plans hampered by Trump tariff uncertainty

  Essex NHS wants to move some capacity to the Nutanix cloud, but can’t be certain prices will hold between product selection and when procurement plans gain approval

• May 13, 2025 13 May'25

  Evidence reveals Post Office scandal victims short-changed in compensation payouts

  Subpostmasters who appealed compensation payments have significantly increased ‘worryingly undervalued’ settlements

• May 12, 2025 12 May'25

  Italian bank signs 10-year deal with Google Cloud

  UniCredit will transform operations through cloud, AI and data analytics technologies from Google Cloud

• May 09, 2025 09 May'25

  Broadcom letters demonstrate push to VMware subscriptions

  The owner of VMware is reminding customers on perpetual licences that they will no longer be able to buy support for their VMware products

• May 09, 2025 09 May'25

  Government calls on tech companies to join crime-cutting campaign

  The justice secretary met with 30 tech companies to discuss how technology can help to tackle prison violence and reduce reoffending rates

• May 08, 2025 08 May'25

  Government will miss cyber resiliency targets, MPs warn

  A Public Accounts Committee report on government cyber resilience finds that the Cabinet Office has been working hard to improve, but is likely to miss targets and needs a fundamentally different approach

• May 08, 2025 08 May'25

  Nutanix opens up to all external storage

  CEO Rajiv Ramaswami says Nutanix will open its platform to all external storage, allowing it to profit from customers wanting to move away from VMware, as well as the hyper-converged curious

• May 07, 2025 07 May'25

  Meta awarded $167m in court battle with spyware mercenaries

  WhatsApp owner Meta is awarded millions of dollars in damages and compensation after its service was exploited by users of mercenary spyware developer NSO’s infamous Pegasus mobile malware

• May 07, 2025 07 May'25

  UK hands Indian IT suppliers competitive boost in trade deal

  Trade deal will exempt IT workers from India from paying National Insurance contributions for three years

• May 06, 2025 06 May'25

  Fintech summit reveals what’s next for sector

  The UK’s fintech sector attracted $3.6bn investment last year, which was only bettered by the US, but how will UK fintech continue to grow?

• May 06, 2025 06 May'25

  CIOs prepare for recession with greater cost control

  Tariffs and the risk of economic slowdown have brought IT budgets into focus, with many IT leaders dropping projects and reducing tech investments

• May 05, 2025 05 May'25

  How AsiaPac transformed into a multicloud powerhouse

  AsiaPac CEO Andrew Cheng outlines the company’s growth from a laptop PC distributor to a regional technology service provider known for its multicloud capabilities

• May 01, 2025 01 May'25

  Tariffs could cost Meta $8bn in extra datacentre costs

  The owner of Facebook and WhatsApp has forecast an increase in CapEx due to higher IT infrastructure costs to power its AI strategy

• May 01, 2025 01 May'25

  Progress made on government’s Post Office Capture redress, but concerns remain

  Latest meeting between campaigners and business department seen as positive, but frustration and concerns remain

• May 01, 2025 01 May'25

  Thomas Herdman’s legal battle over Sky ECC encrypted phone distribution set to enter fifth year

  Computer Weekly speaks to Julie Kawai Herdman, daughter of Thomas Herdman, the only person in custody for distributing Sky ECC encrypted phones

• April 30, 2025 30 Apr'25

  Current SaaS delivery model a risk management nightmare, says CISO

  JPMorgan Chase security chief Patrick Opet laments the state of SaaS security in an open letter to the industry and calls on software providers to do more to enhance resilience

• April 28, 2025 28 Apr'25

  Fujitsu UK staff will get bonus despite Post Office scandal fallout

  Employees will receive bonuses as Fujitsu UK reaches sales target - suggesting that its pause on bidding for public sector business has had limited impact

• April 28, 2025 28 Apr'25

  HMRC predicts IR35-related £20m annual tax loss due to business size classification changes

  HMRC predicts that changes made by the government to the classification criteria used to decide if businesses should be considered small or medium-sized entities will cost the Treasury £20m each year in IR35 non-compliance

• April 24, 2025 24 Apr'25

  VMware patches put spotlight on support

  Recent security updates in VMware products have highlighted the challenge IT decision-makers face as they navigate Broadcom licensing changes

• April 24, 2025 24 Apr'25

  South East Water modernises through Google Cloud

  Utility’s five-year transformation project sees it adopt Google Cloud technologies to help change how it works