News

IT supplier relationship management

• August 29, 2024 29 Aug'24

  Primark adds five more years to IT outsourcing contract with TCS

  Retailer has worked with Indian IT services giant for eight years and new agreement will take the relationship to 13 years at least

• August 29, 2024 29 Aug'24

  Met Police deploy LFR in Lewisham without community input

  The Met’s latest live facial recognition deployment in Catford has raised concerns over the lack of community engagement around the police force’s use of the controversial technology

• August 27, 2024 27 Aug'24

  AI innovation key to UK business, but obstacles threaten progress

  AI is seen by IT leaders as essential, but it requires innovation, skills and infrastructure – all of which are under pressure from day-to-day firefighting, energy costs and cyber threats

• August 22, 2024 22 Aug'24

  DHSC should have dedicated digital records unit, says Tony Blair Institute

  The digital health record unit would drive creation and implementation of electronic patient records to deliver health and care improvements and ensure the NHS is ready for the era of artificial intelligence

• August 21, 2024 21 Aug'24

  Post Office Horizon crash disconnected branches from datacentre

  The Post Office has apologised to subpostmasters affected by a major IT outage, which stopped them from doing business

• August 20, 2024 20 Aug'24

  Post Office systems crash hits 'collapsing' Horizon system

  Thousands of subpostmasters were unable to log into the controversial Horizon IT system at the start of business

• August 19, 2024 19 Aug'24

  NHS England plans EPR for prisons and detention centres

  The government is looking to procure an electronic patient record system with the aim of improving health records access for individuals in the justice system

• August 14, 2024 14 Aug'24

  August Patch Tuesday proves busy with six zero-days to fix

  Microsoft patches six actively exploited zero-days among over 100 issues during its regular monthly update

• August 12, 2024 12 Aug'24

  Social care must ensure IT systems comply with data standards

  As social care is moving towards meeting its target of 80% of providers having digital records, the Department for Health and Social Care calls on them to ensure the digital systems meet national standards

• August 07, 2024 07 Aug'24

  Microsoft and CrowdStrike hit back at Delta’s legal threats

  Microsoft and CrowdStrike have rejected claims by Delta Air Lines that it was left high and dry amid thousands of flight cancellations during July’s software outage, accusing the airline of ignoring their offers of help and running out-of-date IT ...

• August 06, 2024 06 Aug'24

  2024 seeing more CVEs than ever before, but few are weaponised

  The number of disclosed CVEs soared by 30% in the first seven-and-a-half months of the year, but a tiny fraction of these have been exploited by threat actors, a reminder of the importance of focused security strategies

• August 06, 2024 06 Aug'24

  IR35 public sector reforms: Chancellor urged to review departmental costs generated by blanket bans

  Chancellor Rachel Reeves urged to review ‘non-essential’ departmental spend since the introduction of IR35 reforms in April 2017 as part of her push to close £22bn public spending gap inherited from the Conservatives

• August 06, 2024 06 Aug'24

  How Darussalam Assets is tapping AI in HR operations

  Brunei’s Darussalam Assets is leveraging the artificial intelligence capabilities in SAP SuccessFactors to generate job descriptions and optimise recruitment processes

• August 05, 2024 05 Aug'24

  Chinese cyber attack sparks alert over six-year-old MS vuln

  After a proof-of-concept for a six-year-old Microsoft vulnerability emerged in a Chinese APT attack chain, defenders should be on the look-out for exploitation of CVE-2018-0824

• August 05, 2024 05 Aug'24

  World’s largest companies at near-universal risk of supply chain breach

  Data from SecurityScorecard once again focuses on the interconnected nature of business supply chains and the risk posed to operational resilience by unexpected IT problems and cyber threats

• August 01, 2024 01 Aug'24

  CrowdStrike shareholders sue, alleging false security claims

  A US pension fund is lining up a lawsuit against CrowdStrike, claiming the cyber company lied about the integrity of its systems, leading to failings that caused a worldwide IT outage

• July 31, 2024 31 Jul'24

  Mayor launches London Privacy Register for smart city information

  To increase transparency around and trust in London’s smart city technology deployments, the London Privacy Register aims to provide the public with more information about the systems they encounter in their day-to-day lives

• July 31, 2024 31 Jul'24

  Microsoft set to spend more than $13bn on AI and cloud datacentres

  Artificial intelligence is driving the Microsoft business, with the company investing in infrastructure to support AI inference workloads as demand picks up

• July 30, 2024 30 Jul'24

  APAC organisations can cut carbon emissions with AWS

  Accenture study reveals that APAC organisations can significantly reduce their carbon footprint by migrating workloads from on-premise datacentres to AWS

• July 29, 2024 29 Jul'24

  Scam CrowdStrike domains growing in volume

  Hundreds of malicious domains exploiting CrowdStrike’s branding are appearing all over the web in the wake of the 19 July outage. Experts from Akamai share some noteworthy examples, along with guidance on how to avoid getting caught out

• July 29, 2024 29 Jul'24

  CrowdStrike says most Falcon sensors now up and running

  The vast majority of CrowdStrike Falcon sensors affected by a coding error have now been recovered, with a final resolution expected this week

• July 29, 2024 29 Jul'24

  WTO digital trade agreement aims to modernise global commerce

  A digital trade deal negotiated over five years at the World Trade Organization has been signed by 91 countries, laying the groundwork for a new global digital trade regime

• July 28, 2024 28 Jul'24

  Nearly a third of GenAI projects to be dropped after PoC

  At least 30% of generative AI projects will be abandoned by 2025 as organisations struggle to realise the value of the technology, says Gartner

• July 26, 2024 26 Jul'24

  Vince Cable says the Post Office ‘lied’ to the government over Horizon issues

  In the latest Post Office scandal public inquiry hearings, Vince Cable and Greg Clark reflected on their time as the minister heading the department responsible for the Post Office

• July 25, 2024 25 Jul'24

  Fortune 500 stands to lose $5bn plus from CrowdStrike incident

  The largest global organisations hit by the CrowdStrike-Microsoft incident on 19 July will likely be out of pocket to the tune of billions of dollars

• July 24, 2024 24 Jul'24

  SAP’s Klein bets on cloud stickiness

  The SAP CEO said the quiet part out loud while answering a question on the cloud backlog during the company’s most recent earnings call

• July 23, 2024 23 Jul'24

  Former minister felt she was fighting department over Post Office controversy

  Former government minister was fighting with Shareholder Executive officials as she probed for information following allegations brought to her by MPs

• July 22, 2024 22 Jul'24

  CrowdStrike chaos shows risks of concentrated ‘big IT’

  The concentration of so much mission-critical technology in the hands of a few large suppliers makes incidents like the Microsoft-CrowdStrike outage all the more dangerous

• July 22, 2024 22 Jul'24

  How Co-op is preparing for the move off SAP ECC

  With end of support in 2027, Co-op has deployed its SAP ECC systems onto Rise, as a step to S/4Hana migration

• July 22, 2024 22 Jul'24

  Ed Davey and Jo Swinson ‘handled’ by civil servants in Post Office cover-up, says Sir Alan Bates

  Evidence in public inquiry revealed how ministers in charge of Post Office were left in the dark at a time when campaigners, MPs and journalists were looking for answers

• July 17, 2024 17 Jul'24

  UK Cyber Bill teases mandatory ransomware reporting

  In the Cyber Security and Resilience Bill introduced in the King's Speech, the UK's new government pledges to give regulators more teeth to ensure compliance with security best practice and to mandate incident reporting

• July 16, 2024 16 Jul'24

  Strategic Defence Review must emphasise cyber security, says industry

  Cyber security leaders say the new government's Strategic Defence Review needs to put digital security front and centre

• July 16, 2024 16 Jul'24

  Fujitsu analyst gave witness statements when more qualified colleagues refused

  Fujitsu employee provided witness statements to courts in cases against subpostmasters despite not understanding the evidence, after qualified IT experts refused

• July 16, 2024 16 Jul'24

  Massive hyperscaler GenAI spend raises questions on costs

  How much will IT buyers be expected to pay, as hyperscalers ramp up investment in AI-powered servers to support GenAI?

• July 15, 2024 15 Jul'24

  NHS Trusts cancelled over 6,000 appointments after Qilin cyber attack

  The two NHS Trusts most heavily impacted by the Qilin ransomware attack on pathology services provider Synnovis have cancelled over 6,000 appointments and procedures in the past five weeks

• July 15, 2024 15 Jul'24

  Schools hit with cost hike as free Microsoft licences end

  The A1 Plus academic licence, which gave teachers and pupils access to the Microsoft productivity suite, stops in August

• July 15, 2024 15 Jul'24

  Civil servant said subpostmasters’ threat of legal action was ‘sabre-rattling’

  Post Office scandal public inquiry hears damning evidence capping off a bad week for the reputation of high-profile civil servants

• July 12, 2024 12 Jul'24

  AT&T loses ‘nearly all’ phone records in Snowflake breach

  Hackers have stolen records of virtually every call made by AT&T's customers during a six-month period in 2022, after compromising the US telco's Snowflake data environment

• July 10, 2024 10 Jul'24

  Civil servant was lone voice on Post Office board to query legal plan that blew taxpayers' cash

  Government representative felt he was 'in a minority of one' on the Post Office board of directors in questioning the handling of a High Court battle with subpostmasters that cost £100m

• July 10, 2024 10 Jul'24

  Setting the high bar in digital transformation

  Roel Louwhoff, Standard Chartered’s chief transformation, technology and operations officer, outlines what it takes for the company to become a client-focused, data-driven bank

• July 09, 2024 09 Jul'24

  Hyper-V zero-day stands out on a busy Patch Tuesday

  Microsoft has fixed almost 140 vulnerabilities in its latest monthly update, with a Hyper-V zero-day singled out for urgent attention

• July 09, 2024 09 Jul'24

  Government left monitoring of Post Office to ‘luck’

  If the Post Office board failed to spot bad faith within its management, it would be down to ‘luck’ for the government to find out

• July 09, 2024 09 Jul'24

  Lessons from war: How Israel is fighting Iranian state-backed hacking

  The general director of the Israel National Cyber Directorate talks about the rise in cyber attacks and what lessons the country has gleaned to defend against hacking from foreign parties

• July 09, 2024 09 Jul'24

  Atos jumps on ‘moving train’ for Euro 2024

  Atos provides the IT supporting major recurring sporting events including Uefa’s European Football Championship

• July 09, 2024 09 Jul'24

  Tony’s Chocolonely gains Salesforce comfort with Own SaaS backup

  Tony’s Chocolonely sometimes lost Salesforce.com data and often hit storage limits, but cloud-to-cloud SaaS backup from Own allows it to easily recover customer data and archive old data

• July 02, 2024 02 Jul'24

  Nordic banks pursue AI in battle with digital competitors

  Traditional Nordic banks are raising their investments in artificial intelligence to help them retain market share in increasingly populated sector

• June 28, 2024 28 Jun'24

  How FWD is driving its digital strategy

  FWD’s group chief technology and operations officer talks up how the pan-Asian insurer is driving change faster and putting technology at the heart of its services

• June 28, 2024 28 Jun'24

  Former Fujitsu engineer says Post Office ‘trapped’ him into giving incomplete evidence

  Gareth Jenkins turned his fire on the Post Office on the final day of his marathon evidence session at the Post Office public inquiry

• June 27, 2024 27 Jun'24

  IT giant Atos faces collapse if restructuring talks fail

  French IT giant Atos is facing financial problems that could affect the ability of its UK arm to deliver key government contracts, including those related to NHS records in hospitals

• June 27, 2024 27 Jun'24

  Experts shocked by ‘extraordinary’ claim made by Post Office IT expert witness

  A former Fujitsu engineer made an ‘unbelievable’ claim about evidence he gave in witness statements when acting as an expert witness during Post Office prosecutions of subpostmasters