News

IT supplier relationship management

• June 27, 2025 27 Jun'25

  Fujitsu’s grip on HMRC loosening but bags of taxpayer cash still to be made

  The complicated and risky nature of replacing IT suppliers in major government contracts means Fujitsu will be cashing in for years to come

• June 26, 2025 26 Jun'25

  Seven main suspects under police investigation in national Post Office probe

  The national police investigation into crimes related to the Post Office scandal expects the number of suspects to continue to rise

• June 26, 2025 26 Jun'25

  Glasgow Council services remain offline a week after cyber attack

  Disruption continues a week after core services at Glasgow City Council were forced offline following a cyber attack on a third-party IT services provider

• June 26, 2025 26 Jun'25

  Public sector spends £16.6bn directly with tech suppliers every year

  Government and public sector bodies spent big on technology last year, but the majority of the money went to large IT suppliers, with 84% of the total spend going to so-called ‘tech titans’, according to a report from Tussell

• June 24, 2025 24 Jun'25

  Wrongly convicted subpostmasters may have to wait another year for redress

  MPs on the Public Accounts Committee say the government has not done enough to contact all those who qualify for Post Office scandal compensation schemes

• June 23, 2025 23 Jun'25

  Interview: Rolf Krolke, regional technology director, The Access Group

  We talk to The Access Group’s technology director for APAC about integration and ongoing management of legacy systems in an extremely acquisitive company, and the worldwide storage refresh he’s overseeing as part of that process

• June 20, 2025 20 Jun'25

  Dutch cloud pioneers face the hard limits of digital sovereignty

  The Netherlands’ ambitious talk of digital independence meets the unforgiving economics of global cloud dominance

• June 20, 2025 20 Jun'25

  Restaurant fills DR gap with all-flash Pure and dodges higher cloud cost

  Seafood chain Red Lobster opted for Pure Storage as-a-service for rapid failover between datacentres. A fully cloud-based option was on the table, but would have been six times the cost

• June 19, 2025 19 Jun'25

  Government announces details of Post Office Capture redress scheme

  The government says it wants new scheme to take a ‘common sense’ approach to redress for former Capture users

• June 17, 2025 17 Jun'25

  Artificial intelligence could fuel growth in global tennis

  IBM launches artificial intelligence-driven tools to grow the sport’s reach, but AI’s role also reaches the on-court business

• June 12, 2025 12 Jun'25

  France is committed to AI, says president Macron

  The French president wants homegrown artificial intelligence (AI) infrastructure and thinks plans to create a European cloud platform dedicated to AI will be a ‘game changer’

• June 11, 2025 11 Jun'25

  West Brom Building Society project to meet customers’ digital demands

  Calls from customers for a choice of digital channels drove West Brom Building Society’s digital transformation project

• June 10, 2025 10 Jun'25

  HMRC paid Fujitsu £310m last year, but Post Office supplier’s UK business faces gradual decline

  While victims are made to fight for every penny they are owed, the IT supplier at the centre of the Post Office scandal is handed hundreds of millions of pounds by UK government

• June 10, 2025 10 Jun'25

  Third-party security weaknesses threaten Europe’s big banks

  Security breaches via third parties increased by 25% at Europe’s largest finance firms

• June 09, 2025 09 Jun'25

  Compensation to Post Office scandal victims reaches £1bn milestone

  The government has now paid out more than £1bn to victims of the Post Office Horizon scandal

• June 09, 2025 09 Jun'25

  Government to create online platform for public sector tech buyers

  The National Digital Exchange will be a one-stop shop for public sector tech buying, allowing organisations to rate and review products and gain access to pre-approved tech deals

• June 06, 2025 06 Jun'25

  UK ICO publishes AI and biometrics strategy

  The UK data regulator has outlined how it will approach the regulation of artificial intelligence and biometric technologies, which will focus in particular on automated decision-making systems and police facial recognition

• June 05, 2025 05 Jun'25

  Whitehall fails to recognise digital procurement challenge, says PAC

  Committee concerned that Government Commercial Function doesn’t understand the scale of reform needed to address long-standing digital procurement issues, including lack of skills and leadership

• June 03, 2025 03 Jun'25

  HMRC aims to improve customer service with £1.5bn IT investment

  The department is on the hunt for customer relationship management system and contact centre as a service suppliers, following criticism of its customer service

• June 02, 2025 02 Jun'25

  AI in IT services and the diminishing correlation between people and growth

  While non-IT business professionals in the middle of their careers face the most disruption from generative AI, professionals in the IT services sector and their employers are prepared for change

• May 30, 2025 30 May'25

  Dutch businesses lag behind in cyber resilience as threats escalate

  While non-IT business professionals in the middle of their careers face the most disruption from AI, professionals in the IT services sector and their employers must prepare for change

• May 30, 2025 30 May'25

  Cloud migration demands contractual safeguards and clear strategy

  Cyber security experts urge organisations to define clear objectives, understand shared security models and implement strong data governance when migrating workloads to the cloud

• May 29, 2025 29 May'25

  Nvidia takes $4.5bn hit due to export restrictions

  Nvidia warns it could miss out on $50bn market opportunity as China ramps up its AI capabilities

• May 28, 2025 28 May'25

  UK biometric surveillance exists in ‘legal grey area’

  The rapid proliferation of ‘biometric mass surveillance technologies’ throughout the UK’s public and private sectors is taking place without legal certainty or adequate safeguards for the public

• May 28, 2025 28 May'25

  VMware and Oracle licensing: Time to consider alternatives

  With so much Java code running enterprise IT, we consider the benefits of adapting existing systems to make them more cloud-native

• May 26, 2025 26 May'25

  Gartner: VMware users face multi-hypervisor future

  With two-thirds of organisations reportedly negative about Broadcom’s VMware licensing changes, Gartner analyst Michael Warrilow advises IT leaders of multi-year migrations and an inevitable shift towards multiple hypervisors

• May 26, 2025 26 May'25

  Gprnt platform to ease sustainability reporting

  Singapore businesses can now automatically generate basic sustainability reports free of charge using Gprnt, a platform aimed at simplifying reporting and unlocking green financing

• May 23, 2025 23 May'25

  Essex Police discloses ‘incoherent’ facial recognition assessment

  An equality impact assessment of Essex Police live facial recognition deployments is plagued by inconsistencies and poor methodology, undermining the force’s claim that its use of the technology will not be discriminatory

• May 22, 2025 22 May'25

  Lloyds and Nationwide to use UK finance sector LLM

  Industry-specific large language models could improve customer services, strengthen security and support regulatory compliance

• May 22, 2025 22 May'25

  HMRC begins escape from Fujitsu’s grip through £500m contract

  HMRC looking for a supplier to support its planned exit from three Fujitsu datacentre contracts

• May 21, 2025 21 May'25

  M&S cyber attack disruption likely to last until July

  M&S says it has moved into recovery mode after a ransomware attack, but expects some disruption to persist throughout the coming weeks

• May 21, 2025 21 May'25

  Fujitsu raked in £80m from HMRC in March alone, despite Post Office scandal

  HM Revenue & Customs described as a UK ‘cash cow’ for the Japanese IT giant at the centre of the Post Office Horizon scandal

• May 21, 2025 21 May'25

  Red Hat touts OpenShift Virtualization momentum

  Enterprises are increasingly adopting Red Hat’s OpenShift Virtualization, driven by Broadcom’s VMware licensing changes and a desire for a stable, AI-ready platform, company executives revealed at the Red Hat Summit this week

• May 21, 2025 21 May'25

  Strong fintech security posture at risk via third-party weak links

  Despite having a strong security posture, the financial technology sector could be open to attack via third parties

• May 21, 2025 21 May'25

  Ransomware attacks dropped by a third last month

  Reported ransomware attacks eased off during April following a dramatic spike in the first quarter of 2025

• May 20, 2025 20 May'25

  Botched Post Office IT projects continue to drain public purse

  Millions more pounds of public money spent by the Post Office as a result of an IT error that exposed the personal details of Horizon victims

• May 20, 2025 20 May'25

  Retail cyber attacks hit food distributor Peter Green Chilled

  Cold chain services provider Peter Green Chilled, which supplies the likes of Aldi, Sainsbury’s and Tesco, has been forced to halt operations after succumbing to a ransomware attack

• May 19, 2025 19 May'25

  Keepit to expand SaaS backup footprint and intelligent automation

  Danish cloud backup provider will add Atlassian and Okta support and has plans for intelligent automated restores to customer RPOs and RTOs as well a threat library

• May 19, 2025 19 May'25

  Post Office performs costly 30-year U-turn on Horizon

  Post Office Horizon replacement magnifies missed opportunity as move from the controversial Horizon system to an off-the-shelf alternative is going back to a plan it rejected in the 1990s

• May 16, 2025 16 May'25

  No workaround leads to more pain for VMware users

  There are patches for the latest batch of security alerts from Broadcom, but VMware users on perpetual licences may not have access

• May 15, 2025 15 May'25

  NHS asks suppliers to sign up to cyber covenant

  NHS digital and security leaders call on their suppliers to commit to a cyber security charter as the health service works to improve its resilience in the face of growing threat levels

• May 15, 2025 15 May'25

  Government starts private sector engagement on digital ID and Gov.uk Wallet

  Following concerns from the digital identity industry that Gov.uk Wallet would dominate the market, the government has offered private sector providers a ‘critical role’ in its future, as it revealed further details on the wallet

• May 15, 2025 15 May'25

  Post Office scandal inquiry to publish first findings this summer

  Inquiry announces that findings on compensation and human impact will be presented in the next few months

• May 14, 2025 14 May'25

  BBVA creates ChatGPT Store and expands use of the GenAI tool

  Data reveals that bank employees are saving an average of almost three hours every week by using ChatGPT

• May 13, 2025 13 May'25

  May Patch Tuesday brings five exploited zero-days to fix

  Microsoft fixes five exploited, and two publicly disclosed, zero-days in the fifth Patch Tuesday update of 2025

• May 13, 2025 13 May'25

  M&S forces customer password resets after data breach

  M&S is instructing all of its customers to change their account passwords after a significant amount of data was stolen in a DragonForce ransomware attack

• May 13, 2025 13 May'25

  NHS trust cloud plans hampered by Trump tariff uncertainty

  Essex NHS wants to move some capacity to the Nutanix cloud, but can’t be certain prices will hold between product selection and when procurement plans gain approval

• May 13, 2025 13 May'25

  Evidence reveals Post Office scandal victims short-changed in compensation payouts

  Subpostmasters who appealed compensation payments have significantly increased ‘worryingly undervalued’ settlements

• May 12, 2025 12 May'25

  Italian bank signs 10-year deal with Google Cloud

  UniCredit will transform operations through cloud, AI and data analytics technologies from Google Cloud

• May 09, 2025 09 May'25

  Broadcom letters demonstrate push to VMware subscriptions

  The owner of VMware is reminding customers on perpetual licences that they will longer be able to buy support for their VMware products