News

IT supplier relationship management

• August 18, 2025 18 Aug'25

  Workday hit in wave of social engineering attacks

  A campaign of voice-based social engineering attacks targeting users of Salesforce’s services appears to have struck HR platform Workday

• August 18, 2025 18 Aug'25

  L’Oréal to promote cyber resilience for Britain's beauty salons

  L’Oréal UK and Ireland will work with law enforcement, cyber educators and students, and other large organisations to help thousands of small salons across the UK improve their cyber resilience practice.

• August 15, 2025 15 Aug'25

  UK cyber leaders feel impact of Trump cutbacks

  The ripple effects of US cyber security cutbacks have reached this side of the Atlantic, according to a report

• August 15, 2025 15 Aug'25

  Zendesk CTO on the new era of customer experience

  Zendesk once pushed its AI vision, but now customers are leading the charge. Its CTO, Jason Maynard, explains how this reversal is creating roles like the ‘bot manager’ and shaping the future of customer experience

• August 15, 2025 15 Aug'25

  Autocratic UAE gets democratic artificial intelligence

  US-China rivalry has come to a head in authoritarian Gulf state UAE, where OpenAI is attempting to make a stand for democracy and free speech

• August 14, 2025 14 Aug'25

  What’s going on inside Intel?

  Chipmaker Intel has had a tough couple of weeks: job cuts, Donald Trump calling for the CEO’s resignation, and now an attack by its former chief executive

• August 13, 2025 13 Aug'25

  Santander will make AI training mandatory for all staff in 2026

  Spanish banking giant announces mandatory AI training for staff, and collaborates with OpenAI on a ‘data and AI-first transformation’

• August 13, 2025 13 Aug'25

  Fujitsu orders staff to retain Post Office-related documentation as it braces for legal action

  Japanese supplier tells all UK staff to preserve documents related to its work with the Post Office

• August 12, 2025 12 Aug'25

  Researchers firm up ShinyHunters, Scattered Spider link

  ReliaQuest researchers present new evidence that firms up a potential link, or outright partnership, between the ShinyHunters and Scattered Spider cyber gangs

• August 11, 2025 11 Aug'25

  Why Intel’s woes show the fragility of the European Chips Act

  Intel is facing political pressure and stress across its business, with its 2022 plans to manufacture in the EU one of the casualties

• August 08, 2025 08 Aug'25

  Interview: How PXP shifted off VMware

  When a business begins to see less and less value from an incumbent IT provider, especially as its software becomes more expensive, it might be time to switch. Here’s how one company did just that

• August 07, 2025 07 Aug'25

  Trump slaps 100% tariffs on chips to get tech onshore

  The chip sector is being shaken up by the US administration’s plans to levy a tariff on semiconductors imported into the United States

• August 06, 2025 06 Aug'25

  NCSC updates CNI Cyber Assessment Framework

  Updates to the NCSC’s Cyber Assessment Framework are designed to help providers of critical services better manage their risk profiles

• August 04, 2025 04 Aug'25

  Proliferation of on-premise GenAI platforms is widening security risks

  Research finds increased adoption of unsanctioned generative artificial intelligence platforms is magnifying risk and causing a headache for security teams

• July 31, 2025 31 Jul'25

  Microsoft reports massive cloud uptick as CMA questions licensing

  The company’s latest quarterly results show that the Microsoft cloud is booming. But the CMA is not happy with how it’s winning business

• July 31, 2025 31 Jul'25

  Palo Alto Networks to acquire CyberArk for $25bn

  The deal marks Palo Alto Networks’ entry into the identity and access management space amid the growing need to secure human, machine and emerging AI agent identities

• July 30, 2025 30 Jul'25

  Be wary of enterprise software providers’ AI

  IT leaders need to assess lock-in risk, data silos, a lack of openness, removal of discounts and product bundling in AI offerings

• July 30, 2025 30 Jul'25

  AI-enabled security pushes down breach costs for UK organisations

  Organisations that are incorporating AI and automation into their cyber security practice are seeing improved outcomes when incidents occur, according to an IBM study

• July 29, 2025 29 Jul'25

  Global cyber spend will top $200bn this year, says Gartner

  Worldwide spending on cyber security will hit another record high in 2025, and will go higher still next year

• July 28, 2025 28 Jul'25

  Kioxia launches 245TB LC9, the biggest flash drive on the market

  Japanese drive maker piles one card on top of another to produce 245.76TB E3.L drive, with lower capacity variants in 2.5in and E3.S formats, and claimed low energy use benefits

• July 25, 2025 25 Jul'25

  Post Office will not compensate subpostmasters for IT outage

  Subpostmasters were unable to trade for nearly two hours last week when a problem at a Fujitsu datacentre put the Horizon system offline, but they will receive no payment for lost business

• July 25, 2025 25 Jul'25

  Fujitsu to cut at least 100 more UK staff

  Some Fujitsu employees feel they are suffering for the actions of the company’s management in the Post Office scandal

• July 24, 2025 24 Jul'25

  Scattered Spider victim Clorox sues helpdesk provider

  Cleaning products manufacturer Clorox fell victim to a Scattered Spider social engineering attack two years ago – it blames its IT helpdesk provider, Cognizant

• July 24, 2025 24 Jul'25

  IBM chief confident AI isn’t eroding other parts of the business

  Chairman, president and CEO Arvind Krishna talks of growth and margin expansion as Big Blue expects artificial intelligence to deliver internal savings of $4.5bn this year

• July 24, 2025 24 Jul'25

  UK loses second spot in global fintech to UAE

  The UK has been pushed into third spot on global fintech market size data for the first half of this year

• July 24, 2025 24 Jul'25

  Google chief says cloud spend is paying off

  While Google’s public cloud business ramps up thanks to artificial intelligence, agentic search is the new frontier to conquer

• July 23, 2025 23 Jul'25

  Subpostmasters shoulder costs of Fujitsu’s Post Office IT outage

  Fujitsu datacentre outage hit subpostmaster sales for two hours, leaving subpostmasters to seek compensation

• July 22, 2025 22 Jul'25

  Chinese cyber spies among those linked to SharePoint attacks

  Exploitation of the ToolShell RCE zero-day in Microsoft SharePoint continues to gather pace, with evidence emerging of exploitation by nation state-backed threat actors

• July 22, 2025 22 Jul'25

  AWS adds vector functionality to S3 object storage

  S3 Vectors allows customers to store AI vector data in S3 object storage, a move that potentially allows for much cheaper storage of vectorised data usually held in vector databases

• July 22, 2025 22 Jul'25

  The Bank of England’s quiet ‘Big Bang’

  The Bank of England has completed its generational project to replace part of the UK’s critical infrastructure, which went unnoticed beyond the sector it underpins

• July 18, 2025 18 Jul'25

  Peer warns IT suppliers against partnering with Fujitsu in government contracts

  According to publicly available figures, Fujitsu has won over half a billion pounds in government business as prime contractor since January 2024, but there is more than what has been reported

• July 17, 2025 17 Jul'25

  Fujitsu outage crashes Post Office Horizon system

  Japanese IT giant’s time serving the Post Office is due to end next year, but problems persist

• July 16, 2025 16 Jul'25

  BBC plans to outsource and offshore thousands of tech roles

  The BBC is drawing up plans to outsource roles in its digital product group and finance, which could include some being carried out overseas

• July 15, 2025 15 Jul'25

  Current approaches to patching unsustainable, report says

  Organisations are struggling to prioritise vulnerability patching appropriately, leading to situations where everything is a crisis, which helps nobody, according to a report

• July 15, 2025 15 Jul'25

  Businesses say they are getting four Oracle Java audits a year

  Changes to Oracle Java licensing now means that IT leaders need to be wary of the footprint of this widely deployed enterprise platform

• July 15, 2025 15 Jul'25

  Ada Lovelace: using market forces to professionalise AI assurance

  The Ada Lovelace Institute examines how ‘market forces’ can be used to drive the professionalisation of artificial intelligence assurance in the context of a wider political shift towards deregulation

• July 14, 2025 14 Jul'25

  Home Office dumps Fujitsu from IT services contract

  Home Office to take IT service desk contract in-house, with staff set to transfer from Fujitsu

• July 11, 2025 11 Jul'25

  MoD supply chain cyber scheme gets up and running

  The Ministry of Defence and IASME have launched a certification scheme for organisations working in the UK defence supply chain, with construction firm Morgan Sindall the first business to achieve compliance

• July 11, 2025 11 Jul'25

  Former Post Office staff in Horizon replacement bid team

  Escher, which supplied middleware in the Post Office Horizon system, is eyeing up the contract to replace the controversial software

• July 10, 2025 10 Jul'25

  Irish bank rolls out AI tools to 10,000 staff

  Following exploration of artificial intelligence’s potential in conjunction with staff, AIB is rolling the tools out across the company

• July 08, 2025 08 Jul'25

  M&S calls for mandatory ransomware reporting

  The government should extend ransomware reporting mandates to businesses to help gather more intelligence and better support victims, says M&S chairman Archie Norman

• July 08, 2025 08 Jul'25

  Post Office inquiry chair 'cannot rule out' scandal caused 13 suicides

  Post Office scandal public inquiry publishes its first report after three years of gathering and analysing evidence, examining the human impact on victims and the compensation process

• July 07, 2025 07 Jul'25

  Tech firms complicit in ‘economy of genocide’, says UN rapporteur

  A UN special rapporteur has called for technology firms operating in Israel and the Occupied Palestinian Territories to immediately halt their activities, in wider report about the role corporate entities have played in the Israeli state’s ongoing ‘...

• July 04, 2025 04 Jul'25

  NHS to be ‘digital by default’

  Single Patient Records, a digitally enabled neighbourhood health service, and the NHS App becoming a ‘doctor in your pocket’ are all part of the government’s 10-year plan for the NHS

• July 03, 2025 03 Jul'25

  Air France-KLM to increase intelligence of bots that have saved 200,000 hours

  Airline group will now use agentic AI technology to make existing bots ‘more intelligent’

• July 02, 2025 02 Jul'25

  Scattered Spider link to Qantas hack is likely, say experts

  A developing cyber attack at Australian airline Qantas that started at a third-party call centre is already being tentatively attributed to Scattered Spider. Find out more and learn about the next steps for those affected

• July 02, 2025 02 Jul'25

  Dutch study uncovers cognitive biases undermining cyber security board decisions

  Dutch research reveals how cognitive biases can lead to catastrophic security decisions

• July 02, 2025 02 Jul'25

  DDN targets enterprise-shaped hole in its AI storage offer

  Specialist in AI and HPC storage DDN has oriented towards higher performance array products more suited to the enterprise as it aims at $1bn in turnover for 2025

• June 27, 2025 27 Jun'25

  Fujitsu’s grip on HMRC loosening but bags of taxpayer cash still to be made

  The complicated and risky nature of replacing IT suppliers in major government contracts means Fujitsu will be cashing in for years to come

• June 26, 2025 26 Jun'25

  Seven main suspects under police investigation in national Post Office probe

  The national police investigation into crimes related to the Post Office scandal expects the number of suspects to continue to rise