Hotel and venues group De Vere has outsourced its IT support to CMS.
Contractor CMS is now the contact on hardware and software issues for over 5,000 De Vere staff at its 50 hotels, leisure and fitness clubs and 26 management training venues.
De Vere was bought by private equity company AHG and subsequently merged with training venue company Verve Venues, where CMS Group already provided IT support. The abdication of IT support became a priority after two company IT systems were merged.
De Vere will integrate its two sets of datacentres and consolidate systems to run on Citrix thin client, establishing a single hardware platform. Outsourcing IT support makes a compelling business case at so many levels, said De Vere IT director Joanne Stanford. "CMS is a strong partner that can provide technical consultancy, implementation and support. So we get consistency of thought and, most importantly, responsibility," she said.
Andrew Coop, managing director at CMS Group, said the company had no plans to employ any IT staff from De Vere.