International legal practice Norton Rose is moving to a more collaborative communications environment after going live with a £1.9m communications system.
The IP-based system supplied by integrator Affiniti will help Norton Rose boost productivity, increase customer service and reduce call and business travel costs.
The project is part of an office relocation which saw six Norton Rose offices move into a riverside London building earlier this year.
The unified communications system will support 2,000 support staff and lawyers to access and share information worldwide.
Online document collaboration will help speed up contract drafting for clients, as lawyers can work with colleagues around the world, sharing knowledge more effectively.
The system also delivers total wireless access at the main London headquarters.
Anthony Salter, program manager at Norton Rose , said, "The office move was the ideal opportunity for Norton Rose to see what new technology was available to future proof and improve the business.
"Having these collaboration and communication tools at our fingertips is really helping to speed up our work. The unified communications system integrates a host of features and capabilities that can help our staff work more effectively and efficiently without increasing costs."
The unified communications system is based on an MPLS VoIP network, built on Cisco technology, which extends to Norton Rose's Uxbridge production datacentre to support operations management.