Cisco telephony suite will replace exchanges

Cisco has unveiled an array of software and hardware Voice over IP (VoIP) products which offer telephony management over multiple...

Cisco has unveiled an array of software and hardware Voice over IP (VoIP) products which offer telephony management over multiple sites as well as wide area network failure back-up, writes Antony Adshead

The new products contain a number of voice activated and unified messaging features.

The software releases comprise Cisco's Call Managers 3.1, Survivable Remote Telephony, Personal Assistant, Unity 2.46 personal messaging, IP Integrated Contact Distribution, and IP Phone Productivity Services.

On the hardware side the company is launching the Catalyst 4224 Voice gateway.

Cisco Call Manager allows businesses to roll out telephony to branch offices from corporate headquarters and to control and manage voice, data and video applications from a single location. Costs compare favourably with traditional PBXs which would lack features and be comparatively costly to install at separate locations, Cisco said.

Survivable Remote Site configures Cisco's multiservice routers to provide IP phone call processing backup in case of a wide area network failure, allowing phones to keep working.

Personal Assistant interoperates with call manager and Microsoft Exchange and allows users to dial numbers, sort voicemail and establish conference calls using voice commands.

Cisco Unity 2.46 allows management of e-mail, voicemail and faxes through a single inbox from devices such as IP phone, mobile phones or PC.

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