In response to Cliff Saran, who found his Orange SPV - a Windows-powered smartphone - did not pass muster.
I agree wholeheartedly with your recent article on the Orange SPV.
I too was an early adopter and got the phone the week it came out. What a mistake. It took three calls to Orange to get the phone, and three further calls for them to switch on the GPRS. I still do not have picture messaging. I gave up asking.
After putting up with the same problems as you mentioned for months, I called Orange to get a replacement, or better still, get rid of the phone completely.
I believe the phone is faulty, and therefore I am within my rights to demand a refund. However, Orange does not seem to think so as it blames the software.
So now I am stuck with it. I hate my SPV. Give me a Nokia any day.
Nice one Cliff. The only people supporting the SPV are forum sponsors (employees) and technotits.
I for one am sick of being used as a test-bed for the latest "groundbreaking" technology and paying through the nose for the privilege. Mine's going on eBay.
I was interested to read your article on the SPV and although I do not disagree with your views, could I ask you what you expected?
You purchased a phone that had only just come onto the market, the first of its type and still in its infancy, and yet you expect it to work properly straightaway?
Never have I come across a piece of equipment where the first version released onto the market was without problems or minor faults. This can be applied across a whole range of goods, from cameras to cars.
I too have an SPV. I too have problems with it locking, not turning on, being slow, etc, but is Bill Gates really going to turn his back on this project and risk losing face? I don't think so, so I am prepared to wait, along with thousands of others, to see what happens.
The top and bottom of it is, like me, you like toys, and we could not wait to get our hands on the SPV and now we are suffering for our eagerness.
If you are really that fed up with your SPV, pack it up and send it to me. I could always do with a spare.
Derek P Stowe, IT support manager
I was very disappointed to read this article.
I have been using my SPV since mid-December 2002 and think there is no better device on the market. The telephony functions work as well if not better than any Nokia, Panasonic, Motorola or NEC phone I have used previously. Add to that the customisable facilities of the phone itself and the possibilities are virtually endless.
As to the phone running slowly, like any computer (and let's face it, that is what the smartphone is), good housekeeping and intelligent memory management will alleviate most of the problems ascribed to slow running.
As a PDA, the Smartphone is, in my opinion, without rivals. As for the size of the device, you have a fully functioning, light, high resolution-screened device that can be operated with only one hand.
Who cares if there are employees at Microsoft who hate the phone. Most people at Ford would never drive one of their cars, unless it was heavily discounted to them.
Instead of this lame Microsoft/Orange bashing, we should pay tribute to them for having the foresight to design and provide such a truly versatile device, for innovating such a well thought-out user interface, and for being able to provide it at such a reasonable price.
Steve Platt, Technical consultant, Alstom T&D