The new version includes a feature, dubbed Starter Stores, which will allow companies to configure business processes to handle business-to-business, business-to-consumer, and partner and channel management.
Starter Stores was added in response to demand from some of IBM's largest customers, which wanted less customisation and more pre-configuration, the company said. It will allow users to create a database from which they can carry out data mining, reporting and related business intelligence functions and give them the ability to identify trends in buying behaviours, IBM said.
Version 5.6 will also include a strengthened Business Context Engine, which will take customer-specific data out so that the same platform can be deployed in different user environments.
The product features a single software server, which can be deployed on multiple hardware, with a single point of administration, and a single master catalogue against which all business models can execute.