The question: I am a technical support manager for a large secondary school. I hold CNE 5 and 6 certificates, plus MCPs in Windows 2000 Server and Workstation, and have worked in IT for 14 years. I have been looking to move back into the private sector as an IT manager or team leader but with little success. Potential employers and agencies seem to be put off, seeing me as either too technical or not having the correct business skills required for the role.
The solution: Make the most of your IT experience
The private sector is extremely competitive, particularly for roles such as IT manager and team leader. Initially, you may be better off looking for positions that are still within the public sector but outside of education.
If you are determined to make the transition back into the private sphere, much will depend on your previous experience within that sector. Focus on what you achieved and learned in past roles rather than your current position.
Should you have built up more experience in this previous private sector guise than you generated in your current school position, it may be wise to focus on that industry sector and target competitors to your original employer, rather than seeking to diversify into completely new territory.
You could perhaps take a senior network position; one that will allow you to progress into a larger role in an organisation that is committed to development of staff. Be flexible and be prepared to take a role similar to what you are currently doing or even within the public sector, and you will eventually succeed.
Whichever sector or position you choose, it would be wise to train in the ITIL project management methodology.
Solution by Jason D'Silva Williams, manager, commercial IT recruitment, Hudson
The panel: Plan-Net Services, Spring Group, E-Skills UK, British Computer Society, Computer Futures, Hudson, Elan, Reed Technology, Zarak Technology.
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