IT Networks would run smoothly if it weren't for those pesky users. This is the finding of 12 months of research into 1,500 sites by network services firm Vanco.
Despite IT managers being away and inexperienced staff being left to keep systems up and running, Vanco found that UK networks operate 40% more efficiently in July and August.
However, by September, the incidence of problems such as network failure jumps by 23% above the norm.
This is due to users powering down equipment over a long period of time, connection failure and the knock-on effects of temporary IT cover.
Paul Reynolds, technical director at Vanco, advised, "IT managers should prepare for users returning from holiday by issuing guidelines on how to exercise better control over bandwidth usage, so users are not left stranded without any service."
The UK's networks contrasted with those in France and Spain, which tended to offer the least cover and encountered problems at the end of August when staff returned.