Rewarding excellence in business

The finalists of the Business Achievement Awards

BCS awards The finalists of the Business Achievement Awards

Continuing our series of articles detailing the finalists in the BCS IT Professional Awards, this week we feature the shortlists for the Business Achievement Award categories in financial and related services (sponsored by Computacenter), the public sector (sponsored by Canon UK) and the industrial and commercial sectors.

These categories reward the best project team or organisation for excellence in IT management.

The finalists for financial and related services are:

Bradford & Bingley, Class Rationalisation

Royal Bank of Scotland, IT integration.

The finalists for the public sector are:

Virgin Trains, VMS2000 Electronic Seat Reservation

Department of Trade & Industry, i-Biouk.

The finalists for the industrial and commercial sector are:

Eclipse Internet, ADSL Self-Install

Marks & Spencer, Profit

O2 (UK), retail integration programme.

"We were looking for IT projects managed with flair, which deliver large, even transformational benefits," said Stuart Ward, chairman of the panel of assessors.

The judges based their decisions on three main criteria:

  • Impact on the performance of the organisation

  • Effectiveness of the relationships between all the main parties

  • Management of the development and operation of the system.

Winners of all of the categories will be announced alongside the individual and technology awards, which will be presented before an audience of more than 700 IT professionals and VIP guests on Wednesday 24 September at the Hilton Park Lane Hotel in London.

For more information about the awards, contact Nisha Mukhey

020-7234 8711

[email protected]

What the judges said about the finalists for the Business Achievement Award: financial and related services   

Bradford & Bingley - Class Rationalisation 

Bradford & Bingley is a retail financial services business and also the country's largest mortgage broker.  

Success in this market demands excellence in systems to support existing products and services and to enable the rapid launch of new ones.  

As part of a major transformation programme using innovative approaches to rapid application development, the Class Rationalisation project enabled Bradford & Bingley to take a major step forward in enhancing its systems capability. 

Royal Bank of Scotland - IT integration 

The coming together of large organisations always creates opportunities and risks in rationalising IT systems.  

When these systems are at the core of the business, as in the case of the Royal Bank of Scotland's takeover of NatWest, the challenge is all the more critical. 

Despite many predictions to the contrary, the Royal Bank of Scotland's IT integration project was achieved ahead of schedule with minimal impact on customers and the ongoing business. The overall benefits to the business have proved very considerable.

What the judges said about the finalists for the Business Achievement Award: public sector   

Department of Trade & Industry - i-Biouk  

Biotechnology is a boom area, but its governance and deployment is spread widely across government and beyond. It carries with it both political and public sensitivities and a raft of regulations. 

A cross-governmental project, i-Biouk has created a single point of web access to a rich seam of relevant public and private sector knowledge, providing a consistent view of government policy and enhancing the critical mass of the UK biotechnology industry.  

More than 200 organisations, along with six government departments and five research councils, contributed to ensuring that customer needs were met.    

 Virgin TrainsVMS2000 Electronic Seat Reservation  Virgin Trains operates two 15-year franchises (under public sector constraints and rules) and is one of the largest UK train operators, carrying 31 million passengers annually. 

The Electronic Seat Reservation project, supported by an underlying infrastructure, enabled customers on new trains to see their reservations displayed electronically at their seat.

What the judges said about the finalists for the Business Achievement Award: industrial and commercial   

Eclipse Internet - ADSL Self-Install 

Eclipse Internet was established in 1995 as a local internet service provider for the South West of England.  

To grow and reach a wider market required new services and a significant change to its business. The Asymmetric Digital Subscriber Line Self-Install project developed a new product for self-installation of broadband services, together with the internal infrastructure for online ordering and support.  

Being first to market with a customer-focused automated product has enabled Eclipse to transform itself and become a well-respected national market player.    

Marks & Spencer - Profit 

Theft in high street stores and on the internet are facts of life for UK retailers, with estimates of average losses at up to 2% of sales.  As one of the UK's biggest retailers, Marks & Spencer is not immune. Its Profit project has adopted a novel approach to this problem by enabling detection and response to potentially fraudulent activity within a matter of seconds.  

The system demonstrated how a relatively small-scale project, developed through a focused team, can deliver significant benefits to a large organisation.   

O2 (UK) - Retail integration programme 

O2 (UK) is the UK arm of mmO2, a leading provider of mobile communication services in Europe. In 2001 three separate retail chains, all owned by O2 but with disparate IT systems, were brought together into a single retail division.  

The purpose of the project was to support and enhance the O2 brand by delivering common, integrated IT support through infrastructure, applications and support teams and across the whole retail division.  

The project has delivered a quantum leap in the effectiveness of the O2 stores, with minimum disruption to ongoing business during its implementation.

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