It has been a successful year for the Atkins Group information systems team, writes IS director Lesley Hume.
We successfully established IS account managers to work with our internal clients and they are increasingly being invited to participate in the work of our business units.
We have delivered a new back-office infrastructure and desktop computing services upgrade across the group, and group IS operating costs have reduced when compared like for like with last year.
Long lead times from technology suppliers have continued to be a challenge for Atkins. We have also faced difficulties in getting quality project management resources from the market and have had to cope with a generally higher demand for all IS staff, which has added significantly to the recruitment challenge.
We have trained end users in Atkins to get the best use out of the technology resources that we provide. We use a blended approach of e-learning, on-site classroom and outsourced training to raise the level of expertise throughout the group.
The IS team is becoming increasingly involved in the process of bidding for new projects. There is a growing dependency on technology in the work that Atkins undertakes, and involving our IT staff early adds great value to the bidding process.