Executive Overview: Mobile applications services

In order to become more flexible and agile, and more capable of surviving the current economic climate, companies are making their workers increasingly more distributed and mobile.

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In order to become more flexible and agile, and more capable of surviving the current economic climate, companies are making their workers increasingly more distributed and mobile; work is no longer confined to always-connected devices. In a survey released in May 2009, Market analyst Forrester Research estimated that 45% of all employees were knowledge workers and half of these were considered mobile.

Firms are embracing mobility to meet business challenges at a rate that defies the recession. Wireless network use is proliferating and the range of services they support is growing as the number of handsets and devices used to run them gets bigger and bigger, including what were once thought of as personal devices.

Email has for a number of years been the key application demanded by mobile workers but increasingly workers are demanding access to a variety of business critical information when on the road including personalised contacts and calendar, sales and customer data, logistics information, enterprise asset information and business intelligence.

This executive overview will examine what applications and services are allowing mobile workers to make a valuable contribution to the business and how the benefits and challenges are in their implementation.

It will show:

  • The general current dynamics regarding mobile application services
  • How mobile application services can better meet the needs of firms in today’s economic climate
  • What will be the key applications that mobile workers are demanding
  • What will be the key usage models, such as hosting etc
  • The challenges that firms will face in deploying mobile applications
  • The business benefits that successful implementation can deliver
  • What are the challenges, e.g. security and access control etc
  • A case study that draws out the journey that one company has embarked upon in order to produce business benefit
  • This was last published in June 2009

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