Executive Overview: Mobile applications services

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In order to become more flexible and agile, and more capable of surviving the current economic climate, companies are making their workers increasingly more distributed and mobile; work is no longer confined to always-connected devices. In a survey released in May 2009, Market analyst Forrester Research estimated that 45% of all employees were knowledge workers and half of these were considered mobile.

Firms are embracing mobility to meet business challenges at a rate that defies the recession. Wireless network use is proliferating and the range of services they support is growing as the number of handsets and devices used to run them gets bigger and bigger, including what were once thought of as personal devices.

Email has for a number of years been the key application demanded by mobile workers but increasingly workers are demanding access to a variety of business critical information when on the road including personalised contacts and calendar, sales and customer data, logistics information, enterprise asset information and business intelligence.

This executive overview will examine what applications and services are allowing mobile workers to make a valuable contribution to the business and how the benefits and challenges are in their implementation.

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