Access your Pro+ Content below.
What ever happened to the paper-free office?
This article is part of the Computer Weekly issue of 08 October 2013
Almost all business improvement initiatives can be helped by cutting down on paper. The paybacks can be dramatic: improved response times and greater productivity of back-office staff, who no longer have to re-key data or search through reams of paper to find what they need. And extending capture of information to mobile devices provides even closer coupling to back-office processes. Taming the paper tiger Progress to paper-free is slow. Half of organisations have made no better than 5% progress towards this goal, according to AIIM’s recent study, “Winning the Paper Wars”. Some 74% of the nearly 600 respondents have business improvement campaigns underway they believe would benefit from paper-free processes – but only 24% have specific targets to eliminate paper from their business. It’s puzzling that even though companies can improve response time to customer requests and increase productivity, most organisations are at a crawl when it comes to adopting electronic workflow technologies. Eliminating the paper chain Indeed, 19% ...
Access this CW+ Content for Free!
Features in this issue
Its taken longer than we thought to achieve paper free offices. Doug Miles explains why.
Columns in this issue
Computer Weekly speaks to Matt Atkinson, CMO of Tesco, on how data is driving forward a successful multichannel digital operation