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Do we need high street bank branches?

This article is part of the Computer Weekly issue of 04 August 2015
Bank branches are being used less and less, but that doesn't mean customers are getting a less personal service.
Features in this issue
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Jeep hack raises questions about responsibility for security
The hack of a Jeep raises the question whether users or car manufacturers should be responsible for protecting against cyber attackers
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Do we really need bank branches?
Bank branches are being used less and less, but that doesn't mean customers are getting a less personal service