IT management

Pizza Hut customers can now pay for meals with Mastercard Qkr mobile app

Pizza Hut has joined a number of UK restaurants in enabling customers to pay at the table using the Mastercard Qkr app Continue Reading

By

• Zach Emmanuel, Computer Weekly

Security fears delay roll-out of national e-voting system in Finland

Project enters problem-solving phase to identify advanced, effective and best practice solutions to develop a secure internet-based voting system Continue Reading

By

• Gerard O'Dwyer

Affiliate marketing industry failing on privacy compliance

The affiliate marketing industry needs to clean up its act in terms of privacy law compliance, a review of more than 900 websites has revealed Continue Reading

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• Warwick Ashford, Senior analyst

MWC 2018: Project Flame launches 5G testbed in Barcelona

The European H2020 Project Flame has launched the first urban-scaled 5G testbed for open media internet trials, using an InterDigital platform Continue Reading

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• Alex Scroxton, Security Editor

Chances of success with SAP are only 50-50

Companies can spend millions, but half of SAP projects fail because there is no connection between the implementation and the original business case Continue Reading

By

• Cliff Saran, Managing Editor

Open Banking could bring an extra £1bn to UK economy

As a result of the Open Banking initiative, an additional £1bn could be available to drive the UK economy forward Continue Reading

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• Zach Emmanuel, Computer Weekly

Taxing tech giants on revenue only ends up with us customers paying more

EU proposals to tax internet companies based on sales in each country fail to apply the tax burden on the right people Continue Reading

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• Tim Worstall, Adam Smith Institute

Government must rewrite illegal sections of Snoopers’ Charter, court told

A court has been asked to give ministers until July 2018 to rewrite powers to require phone and internet companies to retain data on the population. The government acknowledges parts of surveillance regime are unlawful Continue Reading

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• Bill Goodwin, Computer Weekly

Alibaba teams up with Singapore university on AI

Chinese tech giant has set up a joint research facility at Singapore’s Nanyang Technological University to develop artificial intelligence-based technologies in retail, transportation and healthcare Continue Reading

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• Aaron Tan, TechTarget

AI must develop for the greater good and cut government admin

A group of experts explored the issues of UK policy and funding in artificial intelligence at a recent seminar in London. We report on the discussion Continue Reading

By

• Cliff Saran, Managing Editor

ASEAN firms upbeat on Industry 4.0

Southeast Asian countries are generally optimistic about the use of emerging technologies, such as advanced analytics in manufacturing industries, but the positive sentiment has not led to action Continue Reading

By

• Aaron Tan, TechTarget

Sweden’s Systembolaget picks Evry for cloud transformation

Government-owned retailer signs major IT outsourcing agreement as part of its digital transformation programme Continue Reading

By

• Eeva Haaramo

Main business objective of fintechs is collaboration with traditional finance firms

Fintechs put working with traditional financial suppliers as their most important business priority Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Juan Perez, CIO, UPS

UPS CIO Juan Perez talks about the importance of having a “business-intimate” IT department and using technology to develop a “personal touch” Continue Reading

How IT is taking UPS to new heights

In this week's Computer Weekly, we talk to UPS CIO Juan Perez to find out how making his IT department “business intimate” is driving innovation at the parcel shipping giant. We look at how cloud management platforms can help ease the adoption of multiple public cloud services. And we examine how UK local councils are struggling to deal with cyber attacks and data breaches. Read the issue now. Continue Reading

GDPR will have positive ripple effect, says US consumer group

New EU data protection laws will have a positive ripple effect around the world, according to a US consumer group Continue Reading

By

• Warwick Ashford, Senior analyst

MWC 2018: Data, not connectivity, now core to IoT, says Cisco Jasper

At Mobile World Congress in Barcelona, Cisco Jasper has been exploring the growing criticality of data management to the internet of things, and unveiled new NB-IoT customers in Asia Continue Reading

By

• Alex Scroxton, Security Editor

London councils set aside more than £1.2m for GDPR

London councils have spent over £1.2m in preparation for new EU data protection laws, a think tank report has revealed Continue Reading

By

• Warwick Ashford, Senior analyst

GDPR gotchas and how to handle them

We look at common problems organisations encounter when dealing with the EU’s General Data Protection Regulation (GDPR), which comes into force on 25 May 2018 Continue Reading

By

• Corey Nachreiner, Watchguard Technologies

NatWest opens four UK fintech hubs

NatWest has expanded its financial technology support programme at a time when entrepreneurs are more apprehensive than ever Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Surveillance watchdog investigates security risks of GCHQ IT contractors

The investigatory powers commissioner is reviewing the security arrangements for IT contractors that have access to live computer systems at GCHQ holding highly sensitive records on the UK population Continue Reading

By

• Bill Goodwin, Computer Weekly

NHS Digital and TechUK set out collaboration priorities for 2018

Partnership will focus on areas such as interoperability, innovative technology, working with SMEs, cyber security and a strategic review of NHS Digital’s digital transformation programme Continue Reading

By

• Lis Evenstad

Most UK small firms still not prepared for GDPR, FSB survey shows

Most small businesses are not prepared for new data regulations, according to research by the Federation of Small Businesses Continue Reading

By

• Warwick Ashford, Senior analyst

A smarter state can only be built on smarter procurement

Digital government has improved, but progress needs to be made when it comes to public sector procurement Continue Reading

By

• Rob Driver, TechUK

Machines delve deep into customer minds

Deep learning can help customer insight teams advance rapidly in their mission to understand their customers Continue Reading

By

• Brandon Purcell

MWC 2018: Samsung Galaxy S9 launch kicks off annual mobile festival

Samsung has raised the curtain on Mobile World Congress 2018 in Barcelona with the launch of a new flagship Galaxy S9 smartphone device Continue Reading

By

• Alex Scroxton, Security Editor

Legacy lock-in and lack of skills hamper public sector cloud adoption

Migrating from legacy lock-in and the ability to manage workloads in cloud infrastructure are among the major challenges that are slowing down public sector cloud adoption Continue Reading

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• Cliff Saran, Managing Editor

GDPR is having positive impact on privacy profession, says IAPP

The EU’s new data protection rules are driving greater interest in the privacy profession, and provide an opportunity to develop new business plans, says privacy association Continue Reading

By

• Warwick Ashford, Senior analyst

More than a quarter of UK shoppers prepared for wearable contactless payments

Mastercard research shows a growing number of shoppers are prepared to make purchases with smartwatches, rings and bracelets Continue Reading

By

• Zach Emmanuel, Computer Weekly

Cloud DR: Key choices in cloud disaster recovery

Flexibility and low cost make the cloud well-suited to disaster recovery, but there is no one-size-fits-all route to cloud disaster recovery. We look at the key choices Continue Reading

By

• Stephen Pritchard

IT services giants face stiff challenge from niche players in IoT market

Traditional broad and large IT services firms are facing competition from niche industry-focused companies in the IoT services market Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

West Midlands Mayor on the hunt for chief digital officer

The mayor wants to appoint a chief digital officer to drive forward the region’s digital strategy and help West Midlands grow as a leading tech hub Continue Reading

By

• Lis Evenstad

Public education important in new data protection era, says ICO

UK information commissioner Elizabeth Denham tells Data Protection 2018 event of the tough requirements ahead in a new age of data regulation Continue Reading

By

• Warwick Ashford, Senior analyst

HP Inc chief argues the case to upgrade from older, uglier PCs

Average selling price is going up due to component price hike, but businesses and consumers must be given a reason to dump their old and ugly PCs Continue Reading

By

• Cliff Saran, Managing Editor

HPE’s new CEO presents strong first quarter for hybrid IT

Just days into his hew role, Antonio Neri presented HPE’s Q1 2018 results. The figures look good, but the company is rebounding from a rough 2017 Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Akash Khurana, CIO and CDO, McDermott International

Akash Khurana’s joint CIO and CDO role enables him to engineer a digital-led business transformation at engineering company McDermott International Continue Reading

By

• Mark Samuels

Farming gets £90m tech boost

The government is pushing high tech into agriculture and farming as it fleshes out its Industrial Strategy Continue Reading

By

• Cliff Saran, Managing Editor

5G mobile network rocks up in Brighton

Digital Catapult and the Coast to Capital LEP will switch on a 5G mobile network test bed in Brighton in April 2018 Continue Reading

By

• Alex Scroxton, Security Editor

MPs run the rule over digital currency to identify risks and opportunities

MPs are taking a close look at the potential opportunities and risks associated with the UK adoption of cryptocurrencies and the technology that underpins them Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

First Direct pilots open banking platform

HSBC's internet banking platform is testing out its service that enables customers to put all their bank accounts, from multiple providers, in one place Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Schoolkids want social media giants to do more to stop online bullying

Schoolchildren feel that social media companies such as Facebook and Instagram can do much more to protect them from online abuse Continue Reading

By

• Cliff Saran, Managing Editor

O2 uses The O2 to run 5G mobile network trials

Mobile network operator O2 is to trial a 5G ‘experience’ at the eponymous London music venue later in 2018 Continue Reading

By

• Alex Scroxton, Security Editor

CW Nordics: Nordics CIOs’ priorities in 2018

A select group of CIOs and analysts in Denmark, Finland, Norway and Sweden give their views on the top IT priorities in 2018. As in 2017, digital transformation will continue to be a buzzword. Also read how Sweden is tightening up its cyber security defences as part of a wider national security strategy, and how Nordic banks cannot afford to slow their digital transformations as PSD2 comes into force. Continue Reading

Manchester Science Partnerships opens competition to drive data science and tech startups forward

Manchester Science Partnerships has begun a competition for startups to win free desk space at its Tech Incubator Continue Reading

By

• Zach Emmanuel, Computer Weekly

Sweden’s Stena Line sets sail for digital transformation

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Top IT priorities for Nordic CIOs in 2018

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Why digital customer experience requires business transformation

Research shows that customer experience will boost business, but IT and the people across the organisation need to embrace data analytics Continue Reading

By

• Cliff Saran, Managing Editor

AI a threat to cyber security, warns report

Artificial intelligence is being incorporated into a range of cyber security products, but the technology may also introduce new threats, a report warns Continue Reading

By

• Warwick Ashford, Senior analyst

UAE makes artificial intelligence leap

The UAE is investing in becoming a global pioneer in the use of artificial intelligence technology in various sectors of its economy Continue Reading

By

• Alicia Buller

Digital economy to make up 60% of APAC’s GDP by 2021

The surge in GDP contribution will come as more organisations shift from digital transformation initiatives aimed at shoring up productivity towards digital product development Continue Reading

By

• Aaron Tan, TechTarget

Executive interview: Sudheesh Nair, president, Nutanix

Nutanix is top of the HCI Magic Quadrant, a new category for Gartner this year. We speak to the company's president about how the business is evolving Continue Reading

By

• Cliff Saran, Managing Editor

4G IoT network may ease aviation sector fears over drone safety

Vodafone is testing mobile and internet of things network technology to protect commercial aircraft from badly flown drones Continue Reading

By

• Alex Scroxton, Security Editor

Government must invest in efficient IT to support food trade post-Brexit, say MPs

Inefficient IT and infrastructure at the border could cause perishable foods to spoil, says committee, which calls for the government to ensure the right IT is in place for prompt export and import Continue Reading

By

• Lis Evenstad

University of Cambridge to host ethical hacking challenge

Cambridge is hosting its 2018 hacking challenge, aiming to captivate students and address the cyber security skills shortage Continue Reading

By

• Zach Emmanuel, Computer Weekly

CIO interview: Theo Blackwell, London chief digital officer, Mayor of London’s Office

London CDO Theo Blackwell talks about cross-council collaboration, London’s role as a data-driven city and the importance of ensuring the capital won’t lose out on talent post-Brexit Continue Reading

By

• Lis Evenstad

The future of 5G mobile networks: support and development

In the second part of our exploration of the 5G market, we find out how UK plc is innovating around 5G mobile networks, and ask what lies in store at Mobile World Congress in Barcelona Continue Reading

By

• Alex Scroxton, Security Editor

CIO interview: Matthew Wallbridge, head of ICT, Croydon Council

Croydon’s ICT boss talks about why being “good” isn’t good enough and building a new ICT delivery model Continue Reading

By

• Lis Evenstad

Enterprise opportunities for smart speakers

In this week's Computer Weekly as voice-activated smart speakers grow in popularity, we examine how IT teams can use the technology in enterprise applications. Our latest buyer's guide looks at the latest developments in customer relationship management (CRM). And UK tech sector leaders tell Parliament why they are so worried about the industry's prospects after Brexit. Read the issue now. Continue Reading

Prepare for Y2K style Meltdown strategy

The days of fixing the date bug in legacy systems may be long gone, but IT now has as much of an effort mitigating the Spectre/Meltdown processor flaw Continue Reading

By

• Cliff Saran, Managing Editor

Lauri Love can stay in UK: prosecutors will not appeal extradition ruling

Crown Prosecution Service gives undertaking to Lauri Love that it will not appeal against a court decision not to extradite him to the US – but prosecutors are seeking leave to appeal over part of the court ruling on extradition procedure Continue Reading

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• Bill Goodwin, Computer Weekly

Smart speakers: How to give apps a voice

Experts discuss how to go about creating compelling voice-enabled user interfaces for smart speakers. Continue Reading

Rackspace upgrade to save $12m with Scality object storage

Cloud services giant Rackspace brings in Scality object storage in a move that slashes 4,000 boxes from its server count as it separates compute and storage Continue Reading

By

• Antony Adshead, Storage Editor

Hong Kong, Singapore to continue datacentre bull run

The two Asian cities, Hong Kong and Singapore, will remain primary destinations for datacentre deployments in the APAC region for the foreseeable future Continue Reading

By

• Aaron Tan, TechTarget

Chrome OS: Why it may be time to approach desktop IT in a different way

The managed desktop has been running for nearly 20 years. Surely there must be a better way? We investigate Continue Reading

By

• Cliff Saran, Managing Editor

London remains top city for migrating tech talent

Despite Brexit, the UK capital is still a popular destination for technology workers migrating from both inside and outside the European Union Continue Reading

By

• Clare McDonald, Business Editor

The great 5G bake-off: where are we and where are we going?

With Mobile World Congress 2018 a week away, early 5G network standards formalised and tests up and running at the Winter Olympics, we assess the state of 5G, and what's needed to kick-start commercial roll-outs Continue Reading

By

• Alex Scroxton, Security Editor

CIO interview: Mike Thomas, CIO, Hobbycraft

The CIO of Hobbycraft, Mike Thomas, speaks to Computer Weekly about the art of digital transformation in retail, the importance of customer experience and getting a good return on investment Continue Reading

By

• Angelica Mari

Brexit fears and frustrations are mounting for UK tech sector leaders

You wouldn’t exactly classify the leaders of the UK tech sector as a bunch of liberal lefties. For all the stereotypes of bearded Shoreditch sandal-wearers that surround much of the nascent startup ... Continue Reading

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• Bryan Glick, Editor in chief

ODI begins fitness-focused startup accelerator to get the UK moving

The Open Data Institute is calling for startups to join its accelerator programme, as it aims to get more people to be active in the UK Continue Reading

By

• Zach Emmanuel, Computer Weekly

Atos investigates breach linked to Winter Olympics cyber attack

IT services firm Atos is investigating a potential security breach in response to reports that employee credentials were found in malware used to target the Winter Olympics Continue Reading

By

• Warwick Ashford, Senior analyst

How AI will underpin cyber security in the next few years

Cyber security risks are growing in complexity and volume, but artificial intelligence techniques can help businesses track and fight them in real time Continue Reading

By

• Nicholas Fearn

100 days to GDPR compliance deadline

As the clock ticks down to the deadline to comply with the EU’s new data protection regulations, some surveys indicate there is still some confusion, but the focus has shifted from the sanctions to the benefits Continue Reading

By

• Warwick Ashford, Senior analyst

Technology spend growing at expense of trader salaries

Investment firms are spending a larger proportion of their budgets on software as data and artificial intelligence technology is seen to provide a competitive advantage Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Grocer Lidl rolls out natural language chatbot to improve customer experience

The German supermarket has unveiled a natural language chatbot to offer customers information about wines Continue Reading

By

• Zach Emmanuel, Computer Weekly

Trust is key to sharing personal data, ODI research finds

People are more comfortable sharing personal data if they have been told how it will be used, according to the Open Data Institute Continue Reading

By

• Lis Evenstad

Why police forces need to be honest about mass mobile phone surveillance

Police forces across the UK are covering up their use of sophisticated mass surveillance devices, known as IMSI-catchers - the Bristol Cable and Liberty are campaigning for proper transparency Continue Reading

By

• Alon Aviram, The Bristol Cable

Simon Eccles appointed as NHS CCIO

Emergency medicine consultant Simon Eccles will take over as chief clinical information officer for the National Health Service following Keith McNeil’s departure Continue Reading

By

• Lis Evenstad

Quarter of retailers say tech investment makes it harder to connect with consumers

Lack of return on investment in technology has left one in four retailers disappointed and unable to connect with their customers Continue Reading

By

• Clare McDonald, Business Editor

London joins Citibank IT innovation network

Citibank has made London home to its latest IT innovation hub, which will focus on applying data science and high performance computing to the business Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The National Museum of Computing launches crowd-funding effort for Turing Bombe gallery

The National Museum of Computing is looking for funding to support its efforts to develop a gallery for a working model of the Turing-Welchman Bombe Continue Reading

By

• Cliff Saran, Managing Editor

CW ASEAN: European data law – be aware and prepare

Organisations across the ASEAN region will soon have to comply with another piece of data protec-tion legislation - the General Data Protection Regulation (GDPR) that will apply to any company that collects the personal data of Europeans. In this month's edition of CW ASEAN, we look at how ASEAN is gearing up for the GDPR, the current state of compliance and the law's impact on businesses. Read the issue now. Continue Reading

CW ANZ: Prepare for EU data law

Faced with the double whammy of complying with Australia’s upcoming data breach notification requirement and Europe’s new data protection regime, Australian firms are behind where they need to be in their compliance efforts. In this month’s edition of CW ANZ, find out how Australian organisations are getting ready for the GDPR, the challenges they are facing in meeting two new laws at the same time, as well as what they need to do to achieve their compliance goals. Read the issue now. Continue Reading

CIO interview: Claire Priestley, IT director, City, University of London

City, University of London's IT director is leading her team's drive for innovation while seeking collaboration with other public sector bodies in the capital Continue Reading

On the path to diversity in tech

In this week's Computer Weekly, after the UK celebrated 100 years of women's suffrage, we look at what more needs to be done to encourage greater diversity in IT to help tackle the on-going skills shortage, and we hear from female industry leaders. We examine how mobile app developers can improve security. And we look at the role of containers in storage architecture. Read the issue now. Continue Reading

FS-ISAC enables safer financial data sharing with API

The global financial industry's body for cyber and physical threat intelligence analysis and sharing has published an API to facilitate safer sharing of consumer financial information Continue Reading

By

• Warwick Ashford, Senior analyst

APAC fintech market set to bloom

Government support, the rise of digital payments and a new breed of financial services will put the region’s financial technology market in overdrive over the next few years Continue Reading

By

• Aaron Tan, TechTarget

French technology startups are forging ahead – but how?

France has sprung to the forefront of the international tech startup scene. How has this happened, and what's next for French tech firms? Continue Reading

By

• Alex Cruickshank

Smart security: Go beyond the basics with biometrics

With smartphone makers offering new features such as biometrics, there are lots of options available to businesses when putting mobile security into practice Continue Reading

By

• Zach Emmanuel, Computer Weekly

UK technology salaries lag well behind major US cities, research finds

The salaries for tech workers in London fell well below the figures for major US cities in 2017 Continue Reading

By

• Zach Emmanuel, Computer Weekly

Video: Lauri Love – why we need volunteers to fight malware

Lauri Love talks to Computer Weekly about plans to collaborate with others to tackle malware and use cryptocurrencies to create new ways for businesses to work Continue Reading

By

• Julia Gregory

Latest Universal Credit revelations heap further pressure on Gov.uk Verify

The Department for Work and Pensions (DWP) has been consistently criticised for its lack of transparency since the controversial Universal Credit programme was launched nearly eight years ago. The ... Continue Reading

By

• Bryan Glick, Editor in chief

Can we trust Intel Inside to mean secure computing?

Intel has just released an updated patch after its previous update failed spectacularly. Now its CEO is promising security assurance Continue Reading

By

• Cliff Saran, Managing Editor

Singapore Airlines strikes the right notes with digital blueprint

Singapore Airlines (SIA) has been on roll lately with a slew of announcements that it hopes will cement its position as a leading carrier amid stiff competition from premium rivals and low-cost ... Continue Reading

By

• Aaron Tan, TechTarget

DMA Group working to reduce fear around GDPR

The DMA Group is focused on the GDPR for customer communications and marketing, but says the key aim is to reduce fear in the market Continue Reading

By

• Warwick Ashford, Senior analyst

Norway’s government backs cyber defence mobilisation

Norway has accelerated plans to scale up its national security infrastructure against threats emanating from the cyber domain Continue Reading

By

• Gerard O'Dwyer

Universal Credit business case still not approved as concerns continue over digital service

MPs reveal internal project reviews that show full business case yet to be approved and ongoing worries over digital system for welfare reform programme Continue Reading

By

• Bryan Glick, Editor in chief

How Auto Trader improved web design to support digital business

Digitisation requires an agile methodology and the ability to enhance products quickly. We look at how Auto Trader optimised traditional web design Continue Reading

By

• Cliff Saran, Managing Editor

CW Benelux: Dutch IT expert on a mission to expose vulnerabilities

Dutch ethical hacker Victor Gevers took full-time leave from his IT job last year and used the time to hunt for vulnerabilities. Read about his mission to find vulnerabilities, report them responsibly and then, hopefully, get them fixed by the vulnerable parties involved. Also in this issue, read how Proximus, Belgium’s largest telecommunications operator, is leaning on Cloudify to support its adoption of network functions virtualisation, and how journalists showed that the email addresses of Dutch politicians are easy to spoof. Continue Reading

Data breaches set to affect future sales

The failure to protect customer data is set to create long-term business problems for organisations in Europe and the US, a survey reveals Continue Reading

By

• Warwick Ashford, Senior analyst

Mobile biometrics set to be game-changer in APAC

Telcos, financial institutions and other industry players risk losing market share if they do not keep up with the demand for security, convenience and mobility Continue Reading

By

• Lareinna Roxanne Lee and Quah Mei Lee