IT management

Power play – how GE builds digital into its products

In this week’s Computer Weekly, we speak to Bill Ruh, the head of GE Digital about how the business has changed to focus on customer outcomes following a change in senior leadership. The company is exploring new industries to take its Predix platform, such as the hospitality sector. We look at the problems of implementing SAP S/4 Hana and speak to experts about how to maximise success. We also explore the challenges of networking microservices. Our CIO interview is PayPoint CIO Jon Marchant. Read the issue now. Continue Reading

Zurich begins startup competition to improve its strategy for digital-savvy customers

The insurance company has begun a competition across 20 countries in a bid to find the latest innovative products from startups. Continue Reading

By

• Zach Emmanuel, Computer Weekly

From Aberdeen to Brighton: Investing in the UK’s digital future

More investment in the UK’s broadband infrastructure is critical to ensure the UK’s future success in technology in a post-Brexit world Continue Reading

By

• Russ Shaw, Tech London Advocates and Global Tech Advocates

CIO interview: Ian Cohen, global CIO, Addison Lee

Addison Lee’s global CIO is building a business strategy and ensuring the transport company has a flexible platform for growth Continue Reading

By

• Mark Samuels

Dutch bank ING sees financial boost from employee performance management rethink

ING claims business has improved after replacing ‘scattered and fragmented’ IT systems to change the way it manages employee performance Continue Reading

By

• Bill Goodwin, Investigations Editor

DevOps and containers: How to get connected

We look at how to apply a DevOps approach to a container-based microservices architecture Continue Reading

By

• Daniel Robinson

Fix data flows for best chance of success with S/4 Hana

Moving to SAP S/4 Hana is not easy. But with the right preparation, businesses can map out and optimise the data flows between business processes Continue Reading

By

• Cliff Saran, Managing Editor

How Forest Holidays migrated its hosted website to a managed service

Holiday firm Forest Holidays switched from Rackspace’s SME hosted service due to fast business growth, with new UCS hardware now living at Node4 Continue Reading

By

• Cliff Saran, Managing Editor

UK partners with African countries to boost innovation

UK government has launched partnerships in South Africa, Kenya and Nigeria to help startups grow and boost technology innovation in the region Continue Reading

By

• Lis Evenstad

Blockchain gains foothold in Australia

A number of blockchain projects are under way in Australia, but questions remain about whether the technology is wanted Continue Reading

By

• Beverley Head

Voice set to project into workplace, predicts Gartner report

AI-powered voice recognition is set to become part of the office environment within two years, according to Gartner Continue Reading

By

• Cliff Saran, Managing Editor

When networks collide: how M&A brings infrastructure together

Enterprise IT runs on networking, so fixing up the network should be a priority issue during mergers and acquisitions – but that’s not always the case. Find out how the pros manage it Continue Reading

By

• Alex Scroxton, Security Editor

Local councils should have a digital leader at board level, says TechUK

Industry body calls on local councillors to have a digital-first mindset, drive transformation and ensure local authorities have digital leadership in place Continue Reading

By

• Lis Evenstad

US and UK days away from European Parliament ultimatum to suspend data transfers to the US

Threat to Privacy Shield as the European Union and US approach a critical European Parliament deadline to suspend data transfers from the EU to the US Continue Reading

By

• Kevin Cahill

Singapore broadens access to AI skills

A national artificial intelligence initiative in Singapore is being extended to the general population to dispel fears that machines will take over people’s jobs Continue Reading

By

• Aaron Tan, Informa TechTarget

Improving security is top driver for ISO 27001

Organisations are implementing the ISO 27001 standard in recognition of the fact that cyber attacks are increasingly inevitable and that it is best to be well-prepared to fend off attacks and mitigate their effect Continue Reading

By

• Warwick Ashford, Senior analyst

IBM brings AI-powered highlights tool to US Open tennis players

IBM is bringing its AI-powered Watson platform to the US Open tennis players to provide them with insight into their past performances Continue Reading

By

• Zach Emmanuel, Computer Weekly

Cunnington’s role as head of function for DDaT needs changing, says IfG report

Kevin Cunnington’s role as the head of function for digital, data and technology (DDaT) should be to sit on the Civil Service Board, spread standards and provide targets for digital transformation, the think tank says Continue Reading

By

• Lis Evenstad

IT leaders at a crossroads as they grapple with digital technology

CIOs have the opportunity to influence their company strategy as digital technology reshapes business. A survey of CIOs across 70 countries charts a path for IT leaders through emerging technologies Continue Reading

By

• Bill Goodwin, Investigations Editor

HPE pins hopes on intelligent edge as hybrid strategy flattens

HPE sees hybrid as the future of enterprise IT, but revenue has been affected by currency fluctuations and its intelligent edge business is growing quickly Continue Reading

By

• Cliff Saran, Managing Editor

Home Office launches EU nationals registration system pilot

EU citizens working at NHS trusts in the north-west of England – and students and staff at Liverpool’s universities – will be able to apply online for settled status in the UK post-Brexit, as part of private beta pilot Continue Reading

By

• Lis Evenstad

Challenge to anti-GDPR immigration exemption in DPA to go ahead

Two human rights groups are challenging a controversial clause in new UK data protection legislation that they say is in conflict with the EU’s Charter of Fundamental Rights and undermines the General Data Protection Regulation Continue Reading

By

• Warwick Ashford, Senior analyst

Hancock appoints chief technology adviser

Hadley Beeman will service as Matt Hancock’s chief technology adviser at the Department for Health and Social Care Continue Reading

By

• Lis Evenstad

Amnesty International backs campaign to ban killer robots

Human rights organisation calls for legally binding international agreement to ban the development and use of autonomous weapons that operate without humans Continue Reading

By

• Cliff Saran, Managing Editor

Finland government to review public procurement laws

Finland's government is putting its procurement laws under the spotlight after a major IT fraud Continue Reading

By

• Gerard O'Dwyer

Fighting fit: The ODI on courting startups to use open data to get the UK moving

The Open Data Institute is aiming to change the fact that millions of people in the UK are inactive, and is using open data and startups to help engage citizens to exercise. Continue Reading

By

• Zach Emmanuel, Computer Weekly

Taking stock of Dell EMC’s growth in Asia

Tech supplier Dell EMC is riding on growing demand for servers and hyper-converged infrastructure, and investing in more technical resources to support enterprises in digital transformation efforts Continue Reading

By

• Aaron Tan, Informa TechTarget

DevOps is wasted unless the business goes Agile too

When analysts and journalists write about Agile and DevOps, the focus is typically on the technology and infrastructure – what it means for software and systems development in an age when the ... Continue Reading

By

• Bryan Betts, Freeform Dynamics

The more an Apple product is worth, the more you want one

Apple may be the world's first trillion-dollar company, but it's not the most valuable ever – however, it might well be the first to so successfully exploit the theories of a 19th century US economist Continue Reading

By

• Tim Worstall, Adam Smith Institute

Corbyn suggests tech tax to fund BBC

Labour leader says big technology companies and ISPs should contribute to a fund for public interest journalism Continue Reading

By

• Clare McDonald, Business Editor

Dubai Health Authority launches artificial intelligence strategy

Healthcare organisation is rolling out next-generation technology in its health facilities to improve patient care Continue Reading

By

• Edward Banda

Google Cloud Platform enables faster mobile notifications for World Cup fans

Onefootball exclusively used the Boost platform, which has now been officially launched, to offer faster mobile notifications for World Cup viewers Continue Reading

By

• Zach Emmanuel, Computer Weekly

No Deal Brexit papers warn of stark future for UK tech

The government has published the first of its No Deal Brexit contingency planning notices, containing sobering messages for the UK technology industry Continue Reading

By

• Alex Scroxton, Security Editor

CW Nordics: Sweden eyes geo-fencing to protect against terror attacks

Sweden is developing an integrated IT/geo-fencing system to protect the country’s towns and cities against attacks by terrorists using vehicles as “killing machines”. Also read about Microsoft building two more datacentres in Norway to support its cloud computing services in Europe, and find out why investigators have closed the Nokia extortion probe without finding a motive or making an arrest. Continue Reading

Councils at risk from unsupported Windows Server and SQL Server

Some local authorities are using unsupported server software, while others are not paying for extended support Continue Reading

By

• Cliff Saran, Managing Editor

Language barrier won’t hold back chatbots in the Netherlands

The use of chatbots by Dutch organisations is on the up, with KLM's chatbot a pioneering example Continue Reading

By

• Tijs Hofmans

CEOs held back by boards wanting quick digital turnarounds

Digital transformations tend to have a long return on investment, but most CEOs are failing to convince their boards that these things take time Continue Reading

By

• Cliff Saran, Managing Editor

Barclays appointment will step up use of AI in investment bank

Ex-Goldman Sachs expert will focus on improving Barclays’ trading services and making internal systems more efficient Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nearly a third of organisations still not GDPR ready

As the UK and other states implement the EU’s GDPR, many organisations admit they are still not fully compliant, but most claim to be able to respond to data subject access requests Continue Reading

By

• Warwick Ashford, Senior analyst

Better the data you know – how GDPR is affecting UK tech companies

As the dust settles from the General Data Protection Regulation, the implications for technology firms in the UK are becoming clearer Continue Reading

By

• Rebecca West, Coffin Mew

NHS Digital plans for £450m GP IT framework

A framework for GP IT systems and services will replace the GP Systems of Choice (GPSoC) contract and aims to make procurement easier for suppliers and primary care providers Continue Reading

By

• Lis Evenstad

How Imperial Brands is taking control of its software licences

Central control gives the tobacco company the data required to manage software licences and ensure it pays only for the assets it needs Continue Reading

By

• Cliff Saran, Managing Editor

The risk of upgrading to S/4 Hana

S/4 Hana has been touted as the evolution of SAP's long-standing ERP suite, but with just six years to upgrade, how can businesses avoid an expensive SAP flop? Continue Reading

By

• Cliff Saran, Managing Editor

Government departments are exploring new tech, according to GDS report

A GDS-commissioned report has found artificial intelligence and blockchain are the most popular among emerging technologies in government, but projects are often done in silos and departments risk “reinventing the wheel” Continue Reading

By

• Lis Evenstad

UK cryptocurrency exchange enlists Rackspace for Microsoft Azure cloud move

London Block Exchange taps up Rackspace to assist with two-month Microsoft Azure migration as it sets about shoring up its platform against demand spikes Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Estonia targets UK tech talent

Estonian businesses are trying to close the country’s IT skills gap by targeting UK IT professionals as part of a recruitment campaign Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CW500: Getting the most out of the internet of things

The IoT brings huge opportunities, but how can organisations take full advantage, and where lies the best potential? The latest CW500 Club looked at how to create the right environment for success. Continue Reading

CIO interview: Celia Pronto, chief customer and digital officer, Casual Dining Group

Casual Dining Group’s chief customer and digital officer, Celia Pronto, is overhauling technology, consolidating IT and improving collaboration across its 300 restaurants Continue Reading

By

• Angelica Mari

Tapping into the internet of things

In this week’s Computer Weekly, we hear from IT leaders who are early adopters of internet of things technologies about how to deliver on the potential of IoT. We examine strategies for combining hyper-converged infrastructure and cloud storage to best effect. And we find out how the UK government intends to use data to improve Britain’s railways. Read the issue now. Continue Reading

AI: Black boxes and the boardroom

Computers can and do make mistakes and AI is only as good its training so relying purely on machine intelligence to make critical decisions is risky Continue Reading

By

• Tim Wright and Antony Bott

Swedish government and industry address IT skills shortage

Sweden faces major challenges in resourcing its growing IT sector with the right talent Continue Reading

By

• Gerard O'Dwyer

Planned Australian law raises tech firms’ security concerns

A digital industry group representing some of the world’s largest tech firms is opposed to proposed Australian laws aimed at compelling them to help security agencies and police Continue Reading

By

• Warwick Ashford, Senior analyst

Gartner recommends CIOs get skilled up on deep learning

There may be some wacky predictions in Gartner's emerging trends hype cycle, but AI and even quantum computing need to be taken seriously right now Continue Reading

By

• Cliff Saran, Managing Editor

Why networking is the last frontier of IT automation

Most organisations still manage networks manually, despite the cost and time needed in doing so, primarily because the impact of breaking something is much higher Continue Reading

By

• Aaron Tan, Informa TechTarget

Alan Turing Institute provides AI startups with opportunity to collaborate with researchers

Alan Turing Institute and Digital Catapult will enable science and AI startups to work with researchers in the Data Study Groups Continue Reading

By

• Zach Emmanuel, Computer Weekly

National Archives races to create electronic archive of EU law before Brexit

The National Archives faces challenges converting the EU's enormous library of laws into a publicly accessible UK archive ahead of Brexit. The Archives’ digital director, John Sheridan, explains how Continue Reading

By

• Wendy M Grossman

ASEAN firms need to overcome DevOps hurdles

Southeast Asia has had pockets of success with DevOps, but most organisations across the region will need to overcome cultural and legacy challenges to succeed Continue Reading

By

• Ai Lei Tao

CIOs being welcomed back to marketing

The role of CIOs in shaping the technology buying decisions of marketers is being reinstated as more marketers realise the importance of integrating their services with IT systems Continue Reading

By

• Beverley Head

Trump sparks speculation after repealing cyber attack restraints

The US president has sparked speculation about US policy on launching cyber attacks by repealing Obama-era restraints, underlining the need for international rules on cyber warfare Continue Reading

By

• Warwick Ashford, Senior analyst

Tips on reducing unnecessary cloud service costs

As IT departments prepare their 2019 budgets, we assess how to avoid paying too much for cloud services Continue Reading

By

• Cliff Saran, Managing Editor

HMRC goes live with first phase of customs IT system

HMRC’s Customs Declaration Service is now live, and a small group of importers can use the system to make ‘certain types of supplementary declarations’ Continue Reading

By

• Lis Evenstad

Is IBM relevant to today’s mainstream?

When IT vendors talk about the market, they tend to focus on how they would like the world to be rather than how it actually is. This often means they fail to connect as well as they could with the ... Continue Reading

By

• Dale Vile, Freeform Dynamics

Lidl dumps €500m SAP project

Discount supermarket chain Lidl has spent millions on a SAP Hana system, and found it will need to spend even more to make it work Continue Reading

By

• Cliff Saran, Managing Editor

Australian enterprises warming up to DevOps

The burgeoning DevOps culture in Australia has attracted new market players and led major banks and telcos to embrace the movement to get development and operations teams working in unison Continue Reading

By

• Stuart Kennedy

CW ANZ: Gearing up for 5G

The potential benefits of 5G are certainly promising in Australia, which is seen as a test bed for 5G services with the country’s dense cities and wide open spaces. Indeed, telcos in Australia have used the recent Commonwealth Games on the Gold Coast in southeast Queensland to test their coming 5G networks. In this edition of CW ANZ, we look at how Australia is ushering in 5G services and the industries that will get the most out of the technology. Read the issue now. Continue Reading

CW ASEAN: Preparing for 5G

As telcos gear up to roll out the first 5G networks, enterprises are keen to see how they can take advantage of faster 5G connectivity to support a broad range of applications, from the internet-of-things to high-fidelity remote applications. In this edition of CW ASEAN, we look at how telcos and enterprises are readying themselves for 5G and the opportunities presented by the new technology. Read the issue now. Continue Reading

The dawn of open banking in Australia

Financial services firms will need to embrace DevOps and modernise their IT infrastructure to compete with more nimble fintech companies in an open banking regime. Continue Reading

Scotland's Improvement Service signs up to pilot digital identity platform

The Improvement Service will pilot the Yoti digital identity platform, test the use of blockchain applications and take a cloud first approach with its myaccount citizen portal Continue Reading

By

• Lis Evenstad

Why your marketing team needs help from IT more than ever

Some IT and marketing departments have a troubled history of working together, but better collaboration is essential to make a success of digital transformation Continue Reading

By

• Geraint Evans

IR35 tech compliance will take private sector 'over a year' to achieve, warns accounting trade body

The Association of Accounting Technicians (AAT) cautions HM Revenue & Customs against rushing out IR35 reforms to the private sector, claiming it will take most businesses at least one tax year to ready their software systems for the move Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

The National Archives deploys Egress to support FoI requests

Egress Secure Workspace is being used by the Advisory Council for The National Archives, who require a collaboration environment to assess FoI requests Continue Reading

By

• Cliff Saran, Managing Editor

AI provides immediate diagnosis for serious eye conditions, research finds

Artificial intelligence could diagnose eye conditions within seconds, and with the same accuracy as human experts, research finds Continue Reading

By

• Zach Emmanuel, Computer Weekly

O2 tests Li-Fi transmission technology to enhance home networks

Mobile operator O2 is testing the application of Li-Fi technology, using LED light bulbs to transmit data packets, to enhance consumer wireless networks Continue Reading

By

• Alex Scroxton, Security Editor

Sustainability and the smartphone: How to give your old device a second life

Find out what happens to your smartphone after you’re finished with it and why you should commit to the circular economy Continue Reading

By

• Alex Scroxton, Security Editor

CIO interview: Richard Corbridge, CDIO, Leeds Teaching Hospitals

Leeds Teaching Hospitals’ new chief digital and information officer is putting together a plan for smarter use of information Continue Reading

By

• Mark Samuels

Consumers accept fraud danger as online shopping increases, research finds

The majority of UK consumers see the threat of online fraud as “inevitable” as e-commerce popularity rises Continue Reading

By

• Zach Emmanuel, Computer Weekly

Digital projects failing because of poor databases

Legacy databases are unsuitable to run modern digitisation initiatives. Teams risk losing their jobs if their projects fail, warns Couchbase Continue Reading

By

• Cliff Saran, Managing Editor

Cyber attackers target infrastructure

In this week’s Computer Weekly, we find out about the growing sophistication of cyber attackers who specialise in industrial control systems. They are fast, efficient and able to move between IT and OT environments. We also discover how few businesses in general are reporting cyber crime, as they should. The issue also tracks Google’s playing court to the C-suite, with respect to cloud computing. Read the issue now. Continue Reading

Driverless cars heading for Bromley and Croydon

A 10-month data-gathering exercise will pave the way for an autonomous vehicle ride-sharing service to start operation in 2019 Continue Reading

By

• Alex Scroxton, Security Editor

ICO strengthens commitment to technology and innovation

Information Commissioner’s Office has demonstrated its commitment to technology and innovation by appointing a new executive director to focus on this area Continue Reading

By

• Warwick Ashford, Senior analyst

Government pumps £51m into Welsh tech hub

Chancellor Philip Hammond promises £51m in additional investment for researchers and entrepreneurs to drive tech innovation in Wales Continue Reading

By

• Lis Evenstad

What will Liam Maxwell’s departure from government mean for digital?

Will Liam Maxwell’s departure be the straw that broke the camel’s back when it comes to government’s progress on digital? Continue Reading

By

• Lis Evenstad

Butlin’s warns of potential personal data breach

Holiday camp chain blames cyber breach on a phishing attack, implying that attackers were able to steal user credentials to access customer data – and underlining the need for security awareness training Continue Reading

By

• Warwick Ashford, Senior analyst

Photobox gets snappy with mass-data migration to AWS cloud

Photobox Group’s CTO, Richard Orme, has revealed details of how a mass-data migration to the Amazon Web Services cloud has set the firm on the path to embrace artificial intelligence Continue Reading

By

• Zach Emmanuel, Computer Weekly

Ex-HMRC tax inspector sounds alarm over suitability of IR35 online status checker tool

As the private sector consultation on IR35 draws to a close, a former HM Revenue & Customs inspector calls into further question the suitability of the government's online tool for assessing contractors’ tax status Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

UK above average on strategic use of analytics

The UK has slightly more chief data officers than the global average, which helps drive strategic initiatives – but security is still seen as a major hurdle Continue Reading

By

• Cliff Saran, Managing Editor

CW Benelux: Netherlands to experiment with self-driving trains

In this issue, read how Dutch railway operator ProRail will test self-driving trains on a small set of railroad tracks to learn if they can be part of the country’s notoriously busy network. Also, find out how a network of smart towns and cities is growing in the Netherlands, and why Dutch organisations are being urged to unite to fight DDoS attacks. Continue Reading

Government sets out vision for better use of rail data

The government and the rail industry have developed a joint action plan to remove barriers to better data use by improving access to data, developing better standards, increasing skills and encouraging collaboration Continue Reading

By

• Lis Evenstad

Liam Maxwell to swap government for AWS

Government tech adviser Liam Maxwell is understood to be leaving government for a role at Amazon Web Services Continue Reading

By

• Lis Evenstad

Dutch healthcare institutions need to think like tech sector

The healthcare industry needs to approach technological innovation in a different way if it is to maximise the benefits for staff and patients Continue Reading

By

• Kim Loohuis

Nordic fintech becomes a significant global player

The Nordic region accounted for three of the 10 biggest financial technology deals in the first half of 2018 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

IT must prepare for an IoT-enabled digital workplace

Smart lighting, intelligent speakers and screen-mirroring are among the technologies that are moving from the home into the office – and all have an impact on IT Continue Reading

By

• Cliff Saran, Managing Editor

Arista settles patent dispute with Cisco

Cisco gets $400m from rival, but experts say it still has some way to go to build a cloud networking strategy as complete as Arista’s Continue Reading

By

• Cliff Saran, Managing Editor

A quarter of Brits expect their jobs to be replaced by tech

A quarter of UK workers are worried their jobs will disappear because of automation and a third expect the technology to change their jobs for the worse Continue Reading

By

• Cliff Saran, Managing Editor

How Indonesia’s Go-Jek scales the heights with cloud

The unicorn’s microservices-based application architecture on the cloud has been key in supporting its growth in Indonesia – and now Southeast Asia Continue Reading

By

• Aaron Tan, Informa TechTarget

How digital is driving golf to the connected course

In this week’s Computer Weekly, we find out how one of the most traditional of sports, golf, is turning to technology to engage a new audience and build the connected course. Industry legend Dame Stephanie ‘Steve’ Shirley discusses IT talent, diversity in tech and Brexit fears. And we assess the offerings of four of the biggest cloud storage providers, AWS, Azure, Google and IBM. Read the issue now. Continue Reading

Starling raises the fintech stakes with banking-as-a-service

Challenger bank enables companies outside the financial sector to offer their customers savings and current accounts via the bank’s APIs Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Centrica invests in software for electric vehicle charging

Investment will help Centrica provide a fully managed electric vehicle charging service for businesses Continue Reading

By

• Cliff Saran, Managing Editor

Half of UK consumers to exercise GDPR rights within a year

More than half of UK consumers will exercise their General Data Protection Regulation rights within a year and almost two-thirds will retract or review data use because of the Facebook-Cambridge Analytica scandal, a study shows Continue Reading

By

• Warwick Ashford, Senior analyst

The value of unified endpoint management

Given the diversity of devices people can use for work, IT needs to look at how it can unify device security Continue Reading

By

• Bob Tarzey